HT2500 I have just bought a new Mac Air. I am usually a PC user. It has not brought any emails in for the past two days. (My husband picked it up from the Apple shop 2 days ago and it has the emails from when the apple store had it) but not the past 2 day

I have just bought a MacAir. The Mac shop moved my data over two days ago and my husband picked it up. The apple shop down loaded my emails up until 2 days ago. But I have just started the computer and it has not brought in emails from the past 2 days. Can anyone advize me what to do? I am an Apple virgin after only ever using PCs.

Are you connected to an ISP? Have you set up your Mail preferences per your ISP's requirements?

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I have just bought a new Mac book pro and I want to transfer my iTunes (including music, photos and apps on my iPod touch) from my old windows computer to the Mac... any tips?

I have just bought a new Mac book pro and I want to transfer my iTunes (including music, photos and apps on my iPod touch) from my old windows computer to the Mac... any tips? Is this possible?
(iPod touch 4, Mac Book Pro (osx lion))

In Addition to the post by ds store...
You may find these Links helpful...
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
Download Past Purchases
http://support.apple.com/kb/HT2519
Also see this Excellent Link by Pondini on Transferring Old to New...
http://web.me.com/pondini/AppleTips/Setup.html

I have just bought a new mac book, and I want to start from scratch by syncing the content of my iPhone, but each time I try it wants to delete everything on the iPhone and replace by what on the new iTunes library, i.e. nothing! can I do the reverse?

I have just bought a new mac book, and I want to start from scratch by syncing the content of my iPhone, but each time I try it wants to delete everything on the iPhone and replace by what's on the new iTunes library, i.e. nothing! can I do the reverse, i.e. importing all my iphone's stuff on the new computer?

You need to copy some files and your iTunes folder to the new computer. Do you have a backup of your old computer (or still have the old computer?) Was the old computer a Mac or PC?
MacWorld - Move an iTunes library from a Windows PC to a Mac
Back up your iTunes library by copying to an external hard drive
iTunes- How to move your music to a new computer

HT1338 I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

HT201364 Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machin

Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machine? Strange as I have just downloaded Pages, Numbers and Keynote...free? Thanks and Regards
Brian

Welcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
Until then, you can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718

Just bought a new mac air , my itunes is on my old computer,how do i get all my music ,tones , and apps on to the new iTunes from my iphone?

Hi guys is there anyway of getting my information from my iphone into itunes ,e.g music, apps, tones?.
I've bought a new mac air ,so my old itunes is on my old lap top,i have put the new itunes on to the mac but i need to transfer all the stuff from my phone to my new itunes on the mac , if that makes sense, would be great if someone could help me.

DAMELISA wrote:
Hi Anamusic thanks for getting back to me is there no way of just getting the info from the phone to the new i tunes ?, ...
You can... but it is not as straight forward as the External drive method.
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
More info here...
iTunes: How to move your music to a new computer

I have a generation 1 Appletv with the hard drive. I have just bought a new mac, but cant seem, to sync photos back to appletv hard drive anymore, i know the Imac is syncing with it because i purchased a movie from Apple TV and it loaded it reg on iMac

Can anyone help me with a generation1 appletv compatability with new Imac question?

Hi louchad,
The article below should help you sync the photos from your iMac to your Apple TV:
Apple TV (1st generation): Syncing photos via iTunes
The article explains this in more detail with screen shots, but the key points are summarized below for you:
To sync photos from a Mac or Windows PC to Apple TV (1st generation) using photo applications
Make sure you have iTunes 9.0.2 or later.
In iTunes, select the Apple TV icon in the Devices list.
Click the Photos tab.
Select "Sync photos from: ..."
On a Mac, choose iPhoto or Aperture from the pop-up menu.
On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
Note: Some versions of Photoshop Album and Photoshop Elements don't support collections. You can still use them to sync all your photos.
If you want to sync all your photos, select "All photos, albums, events, and faces." If you want to sync photos from only some albums, events, faces, or collections, choose "Selected albums, events, and faces…" and select the albums or collections you want.
To sync photos from a folder on your hard disk to Apple TV (1st generation)
Drag the images you want into a folder on your computer. If you want images to appear in separate photo albums on Apple TV (1st generation), create folders inside the main image folder, and drag images into the new folders.
In iTunes, select the Apple TV icon in the Devices list.
Choose "Sync photos from: ..."
Select "Choose Folder" from the pop-up menu and select your image folder.
I hope this information helps ...
- Judy

I have just bought a new mac book pro with lion. I have a Ibook g4 with the latest 10.4 and I can't get the migration assistant to work the pro still says to update the g4 machine and I have used the latest update.

I can't seam to get the migration to work between my g4 running 10.4 with all the upgrades including migration assistant 1.0.6 to talk to my new Pro.
The pro tells me to upgrade the g4's migration assistant and that has been done as much as I can find.

Hi 'baltwo'
Thank you for your link, I already had been on this particular website this afternoon. they only discuss problems in the application and nothing about how the MS Office application installation does disturb Mac OS.
Or have I missed a special comment there?
In any case many thanks, trioloGo

I have an Iphone with one Apple ID and have just bought a new macbook where I have created a different apple id (its complicated!!) how do I syc the calendar on Macbook with iPhone, bearing in mind the different IDs

I have an Iphone with one Apple ID and have just bought a new mac book pro. How can I syn calendar from mac book with Iphone if the two devices have different apple IDs?

No not bothered about sycing apps etc it is all about calendars and maybe notes. IN terms of how its done I just want it the easiest way and preferably so that if an entry is made on one calendar then it populates the other.
Thgius is beacuse I have my work diary on outlok, which I then link with my ical. I want to make sure that information is then shared with her.
Chris

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie

I just bought a new Mac and I want to transfer some data (not all) from my old Mac. Basically, I want to move my itunes library, iphoto library, and a few documents. I have not even turned on my new Mac yet. Is the best way by an external hard drive?

I just bought a new Mac and I want to transfer some data (not all) from my old Mac. Basically, I want to move my itunes library, iphoto library, and a few documents. I have not even turned on my new Mac yet. Is the best way by an external hard drive?

If both have Firewire ports then you can accomplish your goal by using Target Disk Mode. If this is not possible then you can do using an external drive or if you have a local network connect both to your network and use filesharing between the two computers.
File Sharing on Macs
Mac 101- File Sharing

I've just bought a new mac and I want to transfer the content from my old Macbook to my new. If I have iCloud enabled on both devices, is this simple, or is there a limit to what I can transfer? For example, can I upload word files to iCloud?

I've just bought a new mac and I want to transfer the content from my old Macbook to my new. If I have iCloud enabled on both devices, is this simple, or is there a limit to what I can transfer? For example, can I upload word files to iCloud?

iCloud is not the way to do this. You should use Migration Assistant - with this you can transfer your complete User folder from the old Mac including preferences and logins. You will need to connect the two with FireWire or USB depending on the models.
Ideally you should do this before you set up the new Mac - if you create a user account with the same name than the Migration will have to give the migrated user folder a different name. When you first switch on the new Mac it should ask you if you want to transfer your data, and give you instructions.

TA44475 I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do?

I have just bought a new macbook and trying to add all my music to my new itunes from a previous version of itunes (iTunes 9) in my seven year old Mac. I can import all the MP3 songs but iTunes ignores all the m4a format files. What to do? I have copied them into the music file along with the mp3 files but they still dont open in iTunes.

From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also... have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

I just bought a new mac and need to clear the memory of my old one but i don't have a startup disk. how do i do this?

I just bought a new mac book pro and need to clear my old mac of it's contents to give it away--- I do not have my startup disk anymore. How can i completely delete my old mac's memory?

Erasing your drive:
Dragging the files to the Trash removes the references to them from the Directory. As has always been the tradition, the data blocks that held the actual data are not over-written, they are merely added to the free list for later re-use. Their original contents are still present.
Disk Utility "Erase" or "Partition" of a drive (which finishes in under a minute) also does not over-write the data blocks, but merely creates a new, empty directory.
To clear the data that may still be present (admittedly in a disorganized mess of unlinked blocks) you need to overwrite the data. Use the erase tab, then choose "Security Erase" Options, and overwrite once with Zeroes. This process can take several hours as it is -- if you insist on multiple passes, it can take days to complete, with little additional protection. Multiple passes is unnecessary unless your drive held Military Secrets.
When you have erased, be sure to install some version of Mac OS X -- a Mac with no obvious Operating software may be dead, and is much more likely to quickly become landfill.

TS1967 I have just bought a new computer and downloaded latest version of itunes. It has all installed fine, but when I sync my ipod, it shows all the songs but won't play any of the songs in that library. Also, I can't add new files.

I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

HT2500 I have just bought a new Mac Air. I am usually a PC user. It has not brought any emails in for the past two days. (My husband picked it up from the Apple shop 2 days ago and it has the emails from when the apple store had it) but not the past 2 day

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