HT2506 pointer will not allow me to close preview

When I select the application "preview", I can't select the red button in the upper left hand corner in order to close the program. Instead, my mouse pointer is stuck with the symbol of a cross and will only allow me to select certain things. When I switch to other programs, like Pages, everything functions correctly. It is only when I am using the Preview application that the pointer is locked in a mode that limits my closing or minimizing the Preview program.
Thanks in advance for your help! Sorry if this is a noob question, but this is my first macbook.

Yes. I used Safe mode. The problem only occurs when I am using Facebook, apparently; some scripts loaded by Facebook seem to interfere with one or more scripts in "tabbrowser.xml".
Specifically, the error is reported to be in this line:
Script: chrome://browser/content/tabbrowser.xml:1644
I can often stop the scripts from Facebook, and then the tabs can still close; but if I stop TabBrowser.xml, tabs will no longer close. Unfortunately, when the FB scripts crash, I usually have little choice but to close the TabBrowser.xml script.
This now happens constantly while I use Firefox on Facebook. It no longer happens unless I am using Facebook, and is apparently unrelated to whether I play Farmville.

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Firefox will not allow me to close tabs or drag them to a new window.

I can't close individual tabs. I -CAN- close the entire application, but I don't want that. Also, the Close Tab entry is missing from the File menu.
Is there some feature in FF that allows a site to disable turning off separate tabs? Is this an exploit that certain pages are using? Or...is this an actual bug?

Yes. I used Safe mode. The problem only occurs when I am using Facebook, apparently; some scripts loaded by Facebook seem to interfere with one or more scripts in "tabbrowser.xml".
Specifically, the error is reported to be in this line:
Script: chrome://browser/content/tabbrowser.xml:1644
I can often stop the scripts from Facebook, and then the tabs can still close; but if I stop TabBrowser.xml, tabs will no longer close. Unfortunately, when the FB scripts crash, I usually have little choice but to close the TabBrowser.xml script.
This now happens constantly while I use Firefox on Facebook. It no longer happens unless I am using Facebook, and is apparently unrelated to whether I play Farmville.

All pdf say they are the wrong file type or are damaged. will not allow to open in preview and no pdf's can be printed as they are "empty"

All PDF's I try to save will save but nobody can open them. Message is it cannot be opened by reader it is the wrong file type or has been damaged.
Tried to open with Preview and the message says it is empty, also empty if you try to sea as a PDF in the print option!

Hi Michelle in MD,
Thank you for posting on the Adobe Forums, as botht applications cannot open the PDF file, i would suggest you to download it again and try.
Thanks,
Vikrantt Singh

When I close firefox, it will not allow me reopen it unless I CTRL-ALT-DLT and force it to actually close, which at this point it is using up an average of 300,000k-450,000k. also, almost none of the links I click, open. i have to open it in a new tab.

when I close firefox, it will not allow me reopen it unless I CTRL-ALT-DLT and force it to actually close, which at this point it is using up an average of 300,000k-450,000k. also, almost none of the links I click, open. i have to right click and open in new tab.

Please check [[safe mode]], [[troubleshooting extensions and themes]].

HT3228 When I try to send an email from my Iphone it will not send and tells me the recepient will not allow relaying. The email will sit in my outbox and then at some point will send. It sometimes takes days. What is wrong with my settings?

When I try to send an email either new, or reply on my phone I receive a notification that recepient will not allow relaying. The email will then sit in my outbox. At some point it will send but it is hardly dependable. What is wrong with my settings?

The collum to the right listed similar problems. The solution appears to be that under smtp outgoing settings the user name and password are listed as optional. I have not plugged in the information and it seems to be working. However from my office it always allowed the relaying. The true test will be when I try to respond later from the road.
Thank you for your help.

Hello, Indesign 6 will not allow me to save and close my file

Hello, Indesign 6 will not allow me to save and close my file

Try exporting to .idml. If that works, openthe .idml and save as a new .indd.
If it doesn't work, force quit ID and then restart. Auto-recovery should kick in and reopen the file at about the last state, then try again.

I have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise

i have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise

Hi Timothy,
The account cannot be validated error was due to a glitch on our activation server that has been fixed now.
Please try using acrobat now and check if you are still facing the problem.
Regards,
Rave

My iPad is frozen with the message not enough storage. Options are close and settings but it will not respond to buttons and will not allow me to turn it completely off. How do I get past that message?

My iPad is frozen with the message not enough storage. Options are close and settings but it will not respond to buttons and will not allow me to turn it completely off. How do I get past that message?

Delete some apps, files, photos, videos, movies, etc to free up some space.
How much space is your Other using? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

Will not allow me back into the program once I close it

will not reopen once I close the program

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]

"Set Associations" will not allow Office 2013 Programs / executables to be Associated to a file type

Have Office 2010 and 2013 installed (installing 2010 first, then 2013) and after Windows Update applied Office 2010 SP2 later on, all of my Office file associations (except for Outlook, it points to 2013 as
expected) open up Office 2010 programs. And I'm happy that some programs (Access for example) continue to default to Access 2010.
Ok, so the problem is that for those Office programs that I want to associate to 2013 versions (Excel, PowerPoint & Word as the biggest examples), when I go into "Control Panel\All Control Panel Items\Default
Programs\Set Associations" and pick .doc as an example (I've also tried .xls, .xlsx, .docx) and click on "Change Program", then "More Options", "Look for another app on this PC", and finally navigate to "C:\Program Files\Microsoft
Office 15\root\office15" to double click on excel.exe or winword.exe as appropriate, the selection is ignored (i.e. the icon doesn't change to the Office 2013 style and double clicking on .doc file opens it up in Word 2010).
I do understand there is a "Fix" by either repairing the Office 2013 install or I believe to have seen a Microsoft downloadable fix program, though I do not want to run these as I'm told they will reset
all file associations to Office 2013, and there are still a couple of programs I want to open up in Office 2010, till I get a comfort level with Office 2013. Also realize that once Office 2013 SP1 comes out, it will do the same thing that Office 2010
SP2 did and change the file associations to 2013, whether I want it to or not, hopefully by then I won't have much need for Office 2010.
Also, I find it troubling that the "Set Associations" will not allow me to select specific programs, and I wonder which other File Associations has Microsoft felt appropriate to restrict access.
Look forward to the feedback as it pertains to the above (which I realize is unique to my IT Testing needs).
Thank you,

Hi,
We can try to change the file associate in Registry key:
For all users on this computer, please change associate program of the .doc or file type you would like to under
HKEY_LOCAL_MACHINE\Software\Classes.
For current user account, please change associate program of the .doc or file type you would like to under HKEY_CURRENT_USER\Software\Classes. If there is no such extension, please create new keys for it.
Hope these could be helpful.
Kate Li
TechNet Community Support

Photos will not allow me to set the key picture for the album or event

Photos will not allow me to set the key picture for the album or event - it is set to grey !
Anyone else had this and found why ?
new PHOTO app replacing iPhoto bugs/ Problems OTHER PROBLEMS :
- no longer has a five star rating system
- my keywords for selecting albums are gone.
- cannot copy location of one photo to another
- cannot have an album with keywords AND rating > a value
- cannot set key photo of album/event
- multi parameter search feature gone
Anyone got any ideas how to get around this terrible downgrade of the software ?
BTW I have just discovered that iPhoto and its' libraries are still there, so I can go back but be left behind and frozen in time on this version if I do.
Photos now take up 700Gb whereas it was 350Gb #@!$#@!@#!@#
Thanks

That are all good points - but Photos is a completely new application. and it is only version 1.
Continue to use iPhoto, girraween; the next update to Photos will probably add a few more features.
iPhoto 9.6.1 is working very well with MacOS X 10.10.3.
The migration let iPhoto installed and also your iPhoto Library will still work with iPhoto.
If you did not uninstall iPhoto, it will still be there in your Applications folder. And if you had updated to the latest version iPhoto 9.6.1 before you upgraded to MacOS X 10.10.3, you can simply drag iPhoto back to the Dock from your Applications folder and continue to use it. Double click iPhoto and confirm, that you want to open iPhoto and not Photos. It is not compulsory to use Photos, while it it still the first release. When you launch iPhoto, you will see a warning, that the iPhoto Library has been migrated to Photos, but simply click the "Open iPhoto" button.The library will still work with iPhoto. ()see: If Photos won't open a library that you already migrated - Apple Support
If your iPhoto version is not iPhoto 9.6.1, you need to update it.
See this User Tip:
Usually it will work to reinstall instead of updating:
Get iPhoto 9.6.1 if you didn't update before OS... | Apple Support Communities
The main idea is to move the iPhoto app to the Trash, so Spotlight does not see it as installed, reload the AppStore, and then to try to download again from the App Store - from your Purchases tab, not from the main page, since you can neither buy iPhoto nor update it, but you can reinstall, if your AppleID is associated with it.
Meanwhile you may want to send a feature request to Apple using the feedback form. Apple - Photos - Feedback
I hope, Apple will listen and add more features to Photos to make it usable for large Photo Libraries.

Wife's Mac Book Pro locked up will not allow her to log on, it froze up on her so she did a hard shut down by holding power button until it shut down. Will power up but not allow her to log in on the log in screen. Any suggestions?

Wife's Mac Book Pro locked up. She shut it down by holding power button unitl it shut down, when she powers it up now it will not allow her to log in on the log in screen. Any suggestions?

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Why is it that Firefox v.14.0.1 will not allow me to Sign In to Microsoft Answers

Here is a copy of an email I sent to Microsoft Answers :-
Why is it that Firefox v.14.0.1 will not allow me to Sign In?
I have successfully signed in with Google Chrome v.21.0.1180.79 m without any problem, but when I attempt the same thing in Firefox the following "Sign In" message appears:- "Signing in...
This page will automatically update after you are signed in.
If you are having problems, you can close this message and try to connect again."
Reloading Firefox and using the same Page has no effect what-so-ever.
Any ideas?
lockhands.
Their retort was:-
"How is this related to Windows Update?
How is this related to Microsoft?
Ask in the Firefox forums:
http://support.mozilla.org/en-US/questions"
So I hope you can help me with this question, please.
lockhands.

i visit the same page and got the same message except the popup blocker was blocking the sign in page from loading.
you could try using the following link to see if you can get to the login screen if it works you could add it as a bookmark until you find a solution.
http://answers.microsoft.com/en-us/Site/StartSignIn?provider=wlid

Will not allow me to download update; error code: 3

At my work I have attempted to install the update to Creative Cloud but it will not allow me to. After it attempts to install, it will bring up the message: "Administrator privileges are required to continue with installation. (Error code: 3)" Obviously I need administrator approval to install, but the problem is at no point in the install process does it bring a prompt to enter admin credentials so it won't allow the install. Anyone know how to solve this problem? Thanks

You can try :
Troubleshoot CCM Applet installation and download
You can also refer :
Error downloading Creative Cloud applications
Error "Failed to Install" Creative Cloud Desktop application
Regards
Rajshree

Premiere Elements 12 will not allow me to add any more 'Default Text'

Premiere Elements 12 will not allow me to add any more 'Default Text'. Being using it fine up until today! Created over 80 words so far for subtitles but for some reason it wont allow me today!!!

Dave
Thanks for the follow up. Interesting result.
What is the specific Music Score that you used in the Premiere Elements 12/12.1 Mac Soundtrack that was limiting you in the number of words that could be included as text in the project's opened Titler?
Please confirm
a. Working in Expert workspace or Quick workspace?
and
b. Was the 12.1 Update in effect before and after you observed that the Music Score soundtrack removal resolved the issue of number of words limit in the Titler?
and
c. Did the Titler problem exist if you replace the Music Score soundtrack with a non Music Score music file?
and
d. If you moved the Music Score soundtrack to one of the numbered Audio Tracks, did the Titler problem exist?
If you have no Music Score soundtrack in the project, create your title of 80 plus words in the Titler, close the Titler, and then bring the Music
Score soundtrack to the project's Soundtrack, does that strategy work for you?
The above information will help me to think about what happened in your case and give me more insight into how to prevent it happening to
you in future projects.
Thanks.
ATR

HT2506 pointer will not allow me to close preview

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