HT2518 I have tried 3 times to migrate my info from my pc to my mac and it gets as far as starting to transfer the music file and then stops any ideas thanks

Hello just got my MacBook pro but cant migrate my pc info yo the mac tried three times gets as far as trying to transfer music then stops any ides thanks

as an addendum  - is there someway to "restart" a stalled restore.
When I went to bed last night my picture download was in the same position when I woke up. I am on the edge of cell service. I have NO cell service on this device - as the phone service has been transferred to a iphone6.
My phone is sitting 10-15 feet away from my wifi access point. there are appx 1200 pictures - so the restore takes an inordinate amount of time - much more than the few hour stated.

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