HT2534 Are we no longer able to create accounts without a credit card?

I saw the instruction of how to create an account without a credit card on the support website, but I can't create my account doesn't matter whether I use my laptop or my ipad.
Why? why??
Everytime I choose "none" as an option for credit card, the system tells me to seek assisstance on this support website.
I watched a video on how to make a no credit card account online, the system didn't stop him, so I wonder if we have to choose a credit card when creating an account now     I have a point card but I can't use it now because of my account.....

Those instructions do still work, I used them yesterday in response to another thread and was able to download a free app with it. Are you currently in the country where that is account is based ? You need to be in a country to be able to use its store.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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