HT2534 Cannot connect to itunes store with my new iPad

Cannot connect to itunes store with my new iPad

Cannot connect to iTune Store
http://support.apple.com/kb/TS1368
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

Similar Messages

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    i am trying to create an apple id not connected to a credit card and when i try to purchase ibooks and create a new apple id i get message "cannot connect to iTunes store"  I have reset all ipad settings, forgot all wifi networks, and reconnected but still same message.  I am techadmin at a school and 13 other iPads that i configured had no problems creating creditcard-free apple ids.

    Also, i can access the iTunes store if i use an existing apple id.

  • Cannot connect to App Store with my new iPad Air

    REcently purchased iPad Air. Activated & tried right away to find apps. Tapped on App Store icon & received "Cannot connect to App Store" no reason given.
    anyone help please

    I had this issue too, the suggestions were to set the time to automatically, to reboot the device, to reset the wifi router - nothing helped. What I did is go to 'settings' >> App Store and iTunes >> press on the Apple ID, choose logout and renter your password. NOW IT WORKS!!!!! (found from another thread: iPad Air 2 on iOS 8.1.1  cannot connect to App Store ) Cheers.

  • TS1368 Still cannot connect to iTunes store with iPad2. Have tried all suggestions.

    I cannot connect to iTunes store with my iPad2. Not sure why. If anyone has suggestions, I'm all ears...  Thanks so much!

    Don't know if this has any bearing on the conversation at hand, but I ran into this issue last night. Started when I couldn't purchase anything via Comixology. Which caused a lot of swearing.
    But then realized, that I couldn't get to the Apple store either.
    Figuring that it was my wifi access point being a jerk, I reset that. And "forgot", then reconfigured my wireless.
    Still nothing.
    At this point, I checked our ISP (Charter) to see if they had an outage. They did. DNS servers were hosed. I gave up and went to bed.
    This morning. Same thing. One thing I noticed, was that all of our computers -- not iDevices -- had no problems. Weird.
    So I checked the firewall, and found that every request was going to Malaysia, or Thailand. I have country blocking enabled on our firewall. So, I thought that was weird. Checked the IP addresses that were blocked, and found that they were Akamai addresses. I allowed one device through, to test, and everything works.
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  • Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?

    Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
    I have tried numerous times to connect to ITunes Store to update my current apps and continue to get this message.  Apple has determined that it is not a device problem or an Apple problem.  It has to do with ITunes.  Can anyone help?

    I am having no problems downloading from the app store today. I just tried it again. However, I read some of those other discussions as well and there have been times when the iTunes or App Store has been out of commission. Don't hold your breath waiting for Apple to acknowledge it because that is not going to happen. That is not how they operate.
    You can report it to them here ....
    http://www.apple.com/support/itunes/contact/

  • I can't connect to iTunes store from my new iPad 3

    How can I connect to iTunes store from my new iPad 3

    It's still isn't connecting to iTunes Store.  but I'll continue to wait on their servers

  • Cannot connect to itunes store when searching on ipad 2 after I updated it to IOS 6.0.1

    "Cannot connect to itunes store" when searching apps on my ipad 2 after it was undated to IOS 6.0.1.
    But the featured and updates work well.
    I tried to sign out and sign in, reconnect my wifi, and reboot my ipad as well...it doesn't work.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
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    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Cannot connect to iTunes Store through iBooks on iPad

    My iBooks is saying i have updates for 3 titles, but when i hit 'update' (or 'update all') it comes up saying 'Cannot connect to iTunes store'
    Also happened when trying to download a free book
    Have tried logging on/off the app store but doesn't seem to work

    Hi there cpep4835,
    You may find the troubleshooting steps in the article below helpful.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    -Griff W. 

  • Can't connect to iTunes Store with brand new MacBook

    I've looked at several other posts but nothing working. Able to get to iTunes Store with my account and the PC that I'm trying to dump for the new MacBook. Anyone have thoughts? I can connect to all other web sites.
    Thanks for helping.

    There seems to be a problem accessing the iTunes Store through a proxy server. I found support documentation that says to redownload itunes and install 8.0.1 (12) the previous version was 8.0.1 (11) but I still can't connect to the store.

  • HT5622 Why am I getting a message "Cannot connect to iTunes store" on my new iPod? Thanks!

    Hello,
         I just purchased an iPod Touch, and I get the message "Cannot connect to iTunes" on my device - any ideas about what I need to fix?  Thanks!

    Can't connect to the iTunes Store

  • Cannot connect to itunes store-with Windows Vista

    I downloaded itunes 7 and thats when my problem started. From itunes store I click on account to create a new account because my aol account is expired. When the connection is attempted an apple itunes error screen comes on that says "Your request could not be completed". "Make sure your computer's date is set correctly and that it accepts cookies from the itunes music store. For detailed solutions to solve the issue, click "more info". When I do that I get instructions to make sure cookies can be accepted. I have already checked my Internet Explorer settings and added the itunes music store to my "always trusted" websites. The second instructions have me hung up. It says to go into control panel, date and time, and click on "internet time". Then to synchronize with an internet time server. When I try to do that with each server listed, I get errors. "An error occured while attempting to synchronize with the server" time.windows.com or any of the others as well. I have tried a thousand times over and I cannot get synchronization. Is this what is really stopping me from connecting to the itunes music store? When I went to Windows Vista help, Microsoft says that Vista Home Premium Edition does not have sync capabilites. PLEASE HELP! I hope someone has encountered and solved this problem. Thanks.

    Same Problem
    When Vista Parental control is On - It is not possible on my daughter's account to access Itunes Store.
    No problem to launch itunes .... but no access to itunes store.
    I have no restriction in the parental control about application. I authorised in the web list what I found on some forums ... I authorised in internet settings also these sites .... Still impossible to access ...
    If I turn off parental control ... No problem it works but I don't want to disable this functiun ...
    Please Help

  • Cannot connect to itunes store with my computer

    i open itunes and it never connects to store. 

    Could you walk us through what happens when you try to connect to the Store, please?

  • Why do i get cannot connect to itunes store message on my ipad

    I can't access the itune store to buy music on my ipad.  What should I do to correct this problem?

    The iTune Store for music and video is not available in certain countries.
    Which item I can buy in which countr (hit the Expand All Section to see details)
    http://support.apple.com/kb/TS3599

  • TS1368 Help!!!! A message has popped up on my iPad 'cannot connect to iTunes store' with options cancel and retry.  I try pressing on both options and nothing happens.  I can not even turn the power off and restart ipad as the box does not allow me to do

    Please help me.  thanks

    Try a reset. Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider.

  • TS1368 Cannot connect to iTunes store, please help

    Can't connect to iTunes store on my new iPad. Please help

    IOS 6 WIFI FIX FOR NOW!!!!!
    The only quick fix for now is to reset your Network
    Setting/General/Reset/Reset Nettwork Settings
    Make sure you copy your password somewhere. I did so on  Notes so that i could copy and paste.
    This will work for a while but the problem keeps coming back in a day or so but at least its a quick fix.
    I have the problem on both my Iphone and Ipad 3 with IOS 6
    The only other permanent fix is to go back to IOS 5 which I had back when I tried IOS 6 bata and had the same problem which I thought Applw would have Fixed.
    Apple better get there act together or Android is going to Kick there *** SOON!

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