HT2534 charges to my credit card are not mine

Where do I call for charges that have been billed to my credit card and are not mine?

Your credit card company.

Similar Messages

  • Sorry. Credit Cards are not allowed at this store....

    So, I have a US based credit card and I'm located in the US. All of my account info is updated with my latest address and credit card info.  I can't seem to purchase anything in the store with a credit card.  When I click on buy it brings up the message "Sorry. Credit Cards are not allowed at this store."
    Really? Nokia doesn't want to sell me anything? Is this a bug or intentional?

    At some point in the US, if you used AT&T SIM cards, the Nokia/Ovi Store required that purchases are done via the phone bill (so called operator/carrier billing). Presumably Nokia's agreement with AT&T states that for AT&T customers, credit/debit card payments are to be disabled. I'm not sure if this still the situation in the US.

  • How do I find out what the charges on my credit card are for? Where is the iTunes account to log into and check?

    How do I find out what the charges are on my credit card are for. Where is the iTunes account to sign in and check?

    Launch iTunes then select iTunes Store from the source list left side of the window.
    Click Sign In on the right side of the window just above Quick Links.
    Now click your account name.
    In the next window click See All to the right of Purchase History.

  • Charges from itunes store that are not mine

    WARNING to all you itunes  users out there!! . I woke up this morning to several fraudulent charges charged to me by itunes All were in Chinese!!! Trying to resolve these, I discovered the ONLY way to contact itunes is via email----- and it appears that  itunes has no FRAUD division,  It looks like the only way to fight fraudulent charges is through your credit card, paypal or whatever form of paymeent you use. It is amazing to me what suckers we are, In order to use an iphone, ipod or ipad, apple requires us to have an itunes account . they willingly take our money for purchases but have absolutely no viable support system in place for us if things go wrong. Surely, apple is doing well enough financially to afford us a liittle support!!  Please let me know if I am wrong and if there is a fraud division for iuines that has a phone number I can call! Thsi may noyt be big to itines buit it is to me!! I am a single mom and  now have no money in my bank account which means no gas to get ny kids to school ., etc, etc thanks!!

    You credit card company would handle any reimbursement.
    Change your password so that your account canot be accessed again.

  • HT2534 Create AppleID without Credit Card on iPad Mini

    I'm on an iPad Mini and there is not an option for "none" under credit card. 
    I only want to install free games.  Arrggggg!!!!

    If you follow, exactly, the instructions on the page that you posted when creating a new account (the instructions won't work with existing accounts) then you should get the 'none' option - I've just tried it on an iPad running 7.0.4 and it worked ok for me.
    i.e. I logged out of my existing account on my iPad, found a free app in the store and clicked on its free 'price' button, tapped on 'install', tapped on 'create new apple id' on the popup, selected my country, agreed to the terms, filled in my details, and got the following on the payment's screen :

  • Got charge twice on credit card but not app has not install?!

    i wanted to update to the 10.8.3 os x mountain lion, so i updated but then it asked me about billing info. i guess the billing info i put wasnt right cause apple kept telling me it was wrong, but on my bank statement (pending transactions) it clearly says i got charged twice. i do not know who to call:/

    Sometimes a second charge is an authorisation charge that is never actually put through.   That's why it registers as pending.
    All the same, errors do occur and if you can show you have unaccountable charges against your account you should write to ... Apple - Support - iTunes Store - Contact Us

  • My gift cards are not being redeemed.  Still charging my credit card.

    My gift cards are not being redeemed.  Still charging my credit card.

    Does your iTunes account show a positive balance?

  • HT3702 There are charges to my credit card from itunes that are not showing in my purchase history. How do i find out what they are?

    Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.

    You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
    And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card.  If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

    I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card.  If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

    Hi judifrom!
    I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
    Gifting - Apple Store (U.S.)
    http://store.apple.com/us/help/gifting
    and the relevant information in that link can be found right here:
    Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
    You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • I have two Apple accounts the one on my phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by

    I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini  i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.

    You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
    My Apple ID

  • I received charges on my credit card that I did not make.  Amounts and days that I did not purchase anything from ITunes., I received charges on my credit card that I did not make.  Amounts and days that I did not purchase anything from ITunes.

    I have received charges on my credit card from ITunes for amounts that I have not made.  There are 6 different purches on 3 different days.  One day the two amounts were 20.95 and 20.96.  The previous day the amounts were both 109.99.  The day before that they were 139.99 and 99.99.  I have tried to contact ITunes, but no answer.  The statement on my credit card says APL*APPLE ITUNES STOR 866-712-7753 CA.  I did not make any of these purchases, did not receive an e-mail about what was even bought on these days.  Anyone else have this trouble and resolve it?  Looks like I will be going to the bank today to cancel my card!  Very disappointed in ITunes lack of security.

    I have had the same problem with a credit card that I have never used at Apple. The amount was $21.23 and was described "MC Authorization 00112507 APL*APPLEITUNES STORE 2010-04-07 12.31.59"  Apple's email help desk couldn't help me because the card isn't one of my stored cards.  I was told to contact my bank.
    It seems to me that somewhere in AppleLand there is a record of the charge which is still pending.  I don't want to go through the hassle of changing cards.

  • Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

    Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

    Kindly inform any email id or toll free number to contact apple for your below answer, Mr.King_Penguin
    About receiving my credit card being debited for Free App Store Application downloads,
    It should be within a few days, but it might vary a bit by bank/provider :
    I am in India, if the bank don't refunds , what to do?
    Rajagopal.pngr :-  It is only a holding charge, it is not a permanent charge. If it isn't refunded within a few days or so (and it quite possibly won't be over a weekend) then you can query the charge with Apple.

  • HT201272 I have 3 charges on my credit card same day same time.  How do I find out what they are for?

    I have three charges on my credit card from apple, same day and same amount.  How do I find out what these are for?

    You should receive an email receipt for any purchase (though it may not appear immediately, mine sometimes appear the following day).
    You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you could contact iTunes Support and ask if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I have almost $60 charged on my credit card and I did not make a purchase.  Support is very difficult with Apple.

    I am very frustrated and find it difficult to get the answers that I need.  Again, I just recently got my credit card bill.  On the bill were to charges from itunes, of which I am not responsible for.  There is roughly $60 charged to my credit card, charges I did not make.  Could someone from apple please contact me. Could someone please help me to correct this error?
    Sincerely,
    Jillane P.
    <Personal Information Edited by Host>

    These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 I have Unknown Itunes charges on my credit card.  I need help to identify the purchases. It does not show in my Itunes purchase history but only one my credit card statement.

    I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer.  I HATE not getting to talk to a real person!!!!  Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.

    If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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