HT2534 have redeemed my gift card but unable to purchase music even though the credit is showing

have redeemed a gift card which shows as  a credit on the top  but when i try to purchase music it asks to redeem again but will not accept a 2nd time. how do i pay with this  card
thanks  in frustation

This is a bit unusual. Time for:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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