HT2534 How do I get refund for the item that didn't download?

I brought some coins for my bejeweled blitz and the coin didn't load but I got charge for it.. How do I get a refund on that?..

https://discussions.apple.com/message/17410928#17410928
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store

Similar Messages

  • How do i get refunded for the apps that no longer work due to the fact i cant upgrade my phone?

    how do i get refunded for the apps that i purchased that no longer work due to the fact i cant upgrade my 3.1.3 iphone

    I have never bought an app but on all other things Apple  somewhere has in tiny print the system requirements for running the software.  If you're going to live in the world of outdated technology the way I do, you will quickly learn to always read system requirements.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can always try.

  • How do I get refunded for the purchase of a third party app?

    I have purchased an app called crestron mobile pro on Saturday 2-15,  when I actually needed the crestron mobile pro g version. How do I get refunded for the wrong version of the app, which I don't need anymore?

    All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1657 Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

    Hi how do I get a refund for a film that didn't download to my apple tv? Thanks

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • How do i get refunded for a video that i didn't want or wrongfully and that isn't downloaded yet?

    how do i get refunded for a video that i didn't want and which hasn't been downloaded yet?

    You don't.
    There are no refunds.
    Sorry.
    You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.

  • I downloaded and paid for ipad apps for my ipod that I paid for - how do i get refunded for the 2 apps I purchased that I cannot use on my ipod

    I downloaded ipad apps instead of ipod apps that i paid for . How do I get refunded for these

    To report an issue with a purchase (request a refund), follow these steps:
    • Open iTunes. If you are already signed in, skip to step 4.
    • Choose Store > Sign in.
    • Enter your account name and password, then click the Sign In button.
    • Choose Store > View My Account
    • Click the Purchase History button
    • Click the Report a Problem button at the bottom of your purchase history
    • Click the arrow next to the purchase with which you want to report an issue
    • Click the Report a Problem link next to the item with which you wish to report an issue
    • Click the Problem menu
    • Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
    • Write comments about the issue (optional).
    • Click the Submit button

  • How do I get credit for an app that wouldn't download and I had to delete?

    I bought an app and it downloaded to my iPhone but then wouldn't even open.  I had to finally delete it and purchase a different one.  It was a cheap one - only 99 cents - but if a lot of people are out 99 cents, that's a lot of dough.  How do I get credit?

    The App I have only has a "Share" button; which is linked to the "Mail" App that's on the iPad.  Problem is, that's the only way of sharing the file, through the Mail App.  The problem is, the file is too big and long to share via mail.  There has to be some someftware to extract that audio file from that App because it only supports sharing through Mail

  • HT2534 How does one get reimbursed for an app that has been immediately deleted after download and open?

    I downloaded an app that cost $7.99 and immediately realized that it was not functional the way I understood it to be. I deleted the app and now I wqould like to be reimbursed.
    How does one go about getting that accomplished?
    Thanks - George

    Dear telwow,
    Apple did not do anything to solve this problem, they said I shoud apply to ITunes which I did. However, ITunes in Belgium does not even have a customer friendly call center, and they reply with standard info if you apply by e-mail which have no relevance to my problem. As I do not have hours to spend on the phone, I tasked my secretary to call Itunes many times. In the end, she found someone to look into the matter which took months.
    Simultaneously, I applied to VISA through my bank for fraud investigation. I had to cancel my credit card. In the end, VISA paid my money back and they said they will deal with ITunes. I received a new credit crad from VISA with a new number. I tried to use this new card in the ITunes but ITunes did not accept my card because in their system my name has been registered as if I have commited the fraud! This was again outrageus! I have complained about this to both Belgium and the USA Apple/ITunes, but no satisfactory answer was given. I am now using my wife's credit card to buy smth I want in ITunes. But because of my very unpleasant experience I am not buying much on ITunes store. I am also considering to quit Apple all together. This is unfortunate because I have been an apple fan until I had this experience.
    Many thanks for sharing your problem.
    Mustafa

  • How do I get refund for tv show that iTunes charged me for twice?

    Hi,
    Whom do I contact to request a refund from iTunes? I got charged twice for Season 4 of Madmen?
    Thank you

    send an email to the iTS customer service using this form and ask the folks there to help you sort it out.
    JGG

  • HT4463 I attempted to purchase Civilizations V on my Macbook Pro, yet the application will not download.  How can I either get the download to complete or get refunded for the purchase?

    I attempted to purchase the app Civilization V for my Macbook Pro, but the app will not download.  How can I get the app to either finish the download or get refunded for the purchase?

    Yuk, what a horrible app. But if you insist...
    Mac App Store: How to resume interrupted downloads
              http://support.apple.com/kb/HT4485

  • How do I get refunded for being charged twice in the app store

    I was charged twice for an app purchase. How would I get refunded for this?

    Welcome to the Apple Support Communities
    To get a refund, contact with App Store support > http://www.apple.com/support/mac/app-store/contact

  • How do I get a refund for an item that was purchased in error on the ipad by my 5 year old?

    How do I get a refund for an item that was purchased on the ipad in error by my 5 year old?

    All sales are final.
    You can try contacting itunes support and asking for an exception
    http://www.apple.com/support/contact/

  • HT1657 How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

    How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I just order the wrong product 10 min ago i want to cancel my subscription and get refunded for the wrong product that was chosen. How do i cancel this product before i'm charged???

    I just order the wrong product 10 min ago i want to cancel my subscription and get refunded for the wrong product that was chosen. How do i cancel this product before i'm charged???

    Not sure if you can cancel before you're charged (Maybe?) but here is where you cancel. Cancel your membership or subscription | Acrobat, Acrobat.com online services

  • I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

    I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

    You can't gift it, gifting can only be done from within the store, not from within your library.
    Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Maybe you are looking for

  • Issue with AP 3702i, AP not registered in Flex 7500

    Hi My problem is this , I have several Access Points 3702i , which are seteados with Static IP , which were previously configured . When connected to the network , they are not able to register with the WLC Flex 7500, the AP reachable from the WLC fo

  • Open item management - offsetting entry

    hi all, i do not understand the sentence below of the word offsetting entry. can have the double entry example of what does it mean by offsetting entry. thanks set up accounts with open item management if offsetting entries are to be assigned to the

  • Mobile me gallery question

    hi. i have a quesion please: when i create a mobile me gallery, the size of the image to be viewed is really small. is there a way to adjust the viewing size?

  • Databasing in java?

    does java allow use of an access database as a back end, ? or do you have to create your own?

  • Report obc4

    Hello, i need to implement report with information from transaction OBC4 ( status field variant G/L ). Any suggestion? Copy obc4 to new transaction is not possible. Maybe is possible to match few tables? regards, bulandow