HT2534 I am unable to buy gems on clash of clan app. Message say unable to complete purchase

Hi,
Please assist.
Travelling abroad an cannot buy gems from clash of clan app. Itune purchases work but not in app.

To Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact
Note:
Some In-App Purchases require a Credit Card.

Similar Messages

  • I can't buy gems on clash of clans it keeps coming up with"your purchase could not be complete "

    I can't buy gems on clash of clans it keeps coming up with"your purchase could not be complete "

    Hi Louis,
    Contact iTunes support:
    https://expresslane.apple.com/Issues.action
    Cheers,
    GB

  • TS1702 Why does it tell me to contact iTunes support services when trying to buy "gems on clash of clans app" how can I fix this?

    How can I fix this about contacting iTunes support when trying to buy gems on clash of clans game? How to infix or resolve this issue? Thanks Ryan

    Welcome to the Apple Community.
    Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

  • TS3297 I can't buy gems in clash of clans and its saying that connect to apple support to get help

    I want to buy some gems in clash of clans and I have no idea why is it stop me by saying connect to apple support to solve this issue

    Can you tell us exactly what it said?

  • Why can I not connect to itunes store? Im trying to buy gems on clash of clans and it says purchased failed

    Im getting frustrated it makes no sense my card is fine i just used it about 20 mins ago

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT1918 Why I can't buy gems in Clash of Clans?

    Tried to buy gems on clash of clans but apple says "Your Purchase Could Not Bo Complete"
    What should I do... Please help...

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 Why can't I buy gems in clash of clans?

    Can't buy gems in clash of clans. It says to contact apple support. Please help

    http://www.apple.com/emea/support/itunes/contact.html

  • HT4009 Why can't I buy gems in clash of clans? Says unable to make purchase

    Well I went to buy gems in clash of clans? And it says 'unable to complete purchase: please contact iTunes support. I don't know what to do?

    Contact iTunes support at the link below.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • TS1424 Unable to buy gems for clash of clans

    Can't buy gems for clash of clans even though inadequate 2 purchases yesterday

    I'm having the same problem with Clash of Clans and The Hobbit. Did you just recently have to replace or redone load anything too?

  • How to buy Gems of clash of clan with itune gift card with singapore apple ID

    i wanna buy Gems of Clash of clan with itune gift card by using SG apple id .. But I can't buy and they said check payment method Info and I can't edit my info .. Coz I'm filling visa card .. but I didn't use that visa card for along time ... So I didn't remember security code.. I click done.. But can't buy with gift card ... Please help me..

    Hello, MirriamMon.  
    Thank you for visiting Apple Support Communities.  
    I understand you are unable to purchase items from the iTunes Store as it  is requiring your old credit card information.  You can try and change your payment method to none and see if it will allow you to make a purchase using your gift car.  However, if there are any outstanding balances, you will be required to enter credit or debit card information before you can make purchases.  
    Change or remove your payment information from your iTunes Store account (Apple ID)
    Why can’t I select None when I edit my Apple ID payment information?
    Cheers, 
    Jason H.  

  • Hi i have a problem when i want to buy gem for clash of clans can u help me plz?

    Hi i have a problem when i want to buy gem for clash of clans can u help me plz?

    What happens when you try to buy them ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it's a different problem ... ?

  • HT1491 how can i buy gem in clash of clans?it give me error like this"the buying is not complited"

    how can i buy gem in clash of clans?it give me error like this"the buying is not complited"

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 Trying to buy gems in 'clash of clans' but keeps coming up go on iTunes support the another message saying can't connect to iTunes why is this and what can I do?

    Trying to buy gems in clash of clans but won't let says can not connect to iTunes I have wifi and can still purchase song in iTunes

    First I will say good luck! I have been trying to have them fix mine for a couple days now and still can't make the purchase I need to in my own game in King's Empire that is actually really messing up my game. While none of the suggestions I have found to fix it have worked and support still hasn't fixed it either, I did read somewhere to set the date on your device ahead by a few years, click out of the date and time, then go back in and set it to auto again so it corrects the time itself. Then restart the device and see if it works. Again it didn't work for my problem, but I saw many who said it did work for them and they were having them same issues as we are. Otherwise, if that doesn't work, it looks like you and I will both be in the same boat and have to wait on support. Again, good luck and hope it resolves soon.

  • Everytime i try to buy gems from clash of clans game i receive the following message (your purchase could not be completed) what should i do?

    everytime i try to buy gems from clash of clans game i receive the following message (your purchase could not be completed) what should i do?

    Contact iTunes support at the link below.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • I want to buy gems on clash of clans but it doesnt let me?

    I want to buy gems on clash of clans but it doesnt let me?

    That is unfortunate.
    Most intelligent people would either contact the app developer or iTunes customer support instead of posting a vague and useless statement to a user to user technical support forum.

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