HT2534 I can't remember the answer to the security question of Where was my favorite job. And Now I can't purchase music . THIS IS PERHAPS THE STUPIDEST SECURITY QUESTION POSSIBLE. IT IS ASKING FOR AN OPINION WHICH CAN CHANGE . I AM FURIOUS WHAT DO I
THIS IS A HUGE PAIN ALL BECAUSE I CAN NOT REMEMBER THE ANSWER TO THE DUMBLEST SECURITY QUESTION OF ALL TIME.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
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Hi I'm using iPad.i would like to purchase one of my game but I couldn't,because I don't know the answer to the question.like where was your first job and where was your favorite job.would you please help me.thank you
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
my iphone was updated with IOS6 and now it wont play any of my music it just svroles through every song and wont stop i turned it off using the twin keys start and turn off but still no help please can some one halp me this apple softwear is crap
Hi alicia243,
Thanks for visiting Apple Support Communities.
If your iPhone wont power on, I recommend going through these steps first:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
I don't remember the password to get into adobe, despite the hint, so I can't run anything that comes on Facebook. Any suggestions?
There is nothing on Facebook that you would need Adobe Reader for; perhaps you mean Flash Player?
Either way, the username and password required for both of the above is for your computer's Administrator account. -
Can you help me get all my previous information from Itunes onto my new IPhone?
My other one was stolen and now I can't transfer my pictures and music. It keeps asking for a passcode? I have tried my apple passcode, my phone code...What does it want?If iTunes is asking for a password to restore from an iTunes backup, then yes, you did set one up. You must have selected 'Encrypt iPhone Backup' when you created the backup. If you don't remember the password, then you'll have to restore the device as new.
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After typing in the apple ID then I am asked to type in the verification code which I never answered in the first place
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
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Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email
You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use. -
I've been trying to download something called silverlight on my computer. It asked for my password, which I thought I knew. Now I can't remember it and it's not giving me any instructions to reset my password. Any help?
Changing or resetting an account passowrd(Snow Leopard oe earlier)
http://support.apple.com/kb/ht1274
Reset the user password in Mac OSX Lion, Mounatin Lion and Mavericks:
https://discussions.apple.com/docs/DOC-4101 -
I am not able to update my apps because every time I am doing this, it is asking for a password which I have never used and the person who used it is in no more contact. how can i get my id instead of his??
Apps can only be updated using the same Apple ID and password they were originally purchased with.
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Hello! Lightroom is asking for serial number, which I don't have, despite just buying the Cloud? I had a trial version of LR, downloaded the Cloud, every other program works, including trials, but Lightroom does not. Any ideas how I can get it to work?
Creative Cloud applications ask for serial number
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HT201303 I can not remember my answers to my security questions. Where do I get help?
I can not remember my answers to my security questions. Where do I go for help?
Welcome to the Apple community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
It has been over a year since i have been on itunes and i can not remember my answers to my security quetions please help
Ipad-Support wrote:
... then I am asked to answer my security questions, which I can't remember.
What should I do?
1) See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
2) Or Email Here > Apple Support iTunes Store Contact -
I've set a factory job and now I can not remember my mail and I could not activate the phone ..alrjae help me re- activate the phone and this zip to communicate with me ******
<Email Edited by Host>Contact that someone else to have them delete their account.
The previous owner needs to do this:
Prepare your device to sell or give away
There is no workaround for Activation Lock.
iCloud: Find My iPhone Activation Lock in iOS 7 & later
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515 -
I just updated my pages and now it won't load. This is on my iPad. The first version which has the latest version it can have 5.1 or something like that. I am trying to open a document and am worried that if I uninstall and reinstall I will lose all my documents
I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.
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i connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone. what should i do.?
First, you do not have a 3G if you could upgrade it to 6.1.3, because 4.2.1 is the last version that will work on the 3G. So you either have a 3GS or you somehow hacked the phone to install an incompatible version. You can check the model you have by entering your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
Assuming you have a 3GS the most likely reason for your problem is you have a gray market phone that was hacked or jailbroken to unlock it. When you upgraded it you removed the hack, so the phone is now locked to its original carrier.
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