HT2534 i forgot my security answers for the app store

hiw do you reset security questions?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • HT1920 I forgot my security answers for the App Store apps.

    I forgot my security answers for the App Store apps.
    How can I get my security answers back
    Thank you

    Welcome to the Apple Community.
    If you have forgotten the answers, contact Apple through iTunes Store Support

  • HT201303 I forgot the security answers for my App Store account and I can't download any apps on my new apple device

    I can't download any apps on my new i device because I forgot the security question answers. How to I get the answers back? Help plz

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 What can i do if i forgot my security answers for the questions?

    Help me please

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96340)

  • I forgot my security answer to the question How can I change my security question

    I forgot my security answer to the question How can I change my security question

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • Hi. I forgot my security answers and the back up answer what should I do

    Hi. I forgot  my security answers and the back up email what should I do please help!

    Hi
    You will need to contact apple support for this issue contact details below:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    Hope this helps

  • HT201303 i forgot my security answers for apps store how do i recover or continue a purchase

    i forgot my security answers for apps store how do i recover or continue a purchase

    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
    From Here  >  Apple ID FAQ  >  http://support.apple.com/kb/HE37

  • I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??

    I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??
    <Edited by Host>

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions - http://support.apple.com/kb/ht5312 - "If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them. Additionally, all future security-related emails for your Apple ID will be sent to the rescue email address."
    Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039

  • I having problem with the answer  question for the App Store. And I forgot the answer

    I having problem with the answer  question for the App Store. And I forgot the answer

    Pleae call 1800MYAPPLE ask to speak to account security

  • HT2204 I forgot my security answers and the (forgot answer) option dosn't show !

    I forgot my security answers and the (forgot answer) option dosn't show !

    The option to send reset info only appers if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it doesn't show then I assume that you don't have a rescue email address, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • My mum set up an iCloud account and forgot the password, and this caused me to create a new account. The new account works for the App Store and all that, but I can't change the initial iCloud account without the password. Help?

    My mum set up an iCloud account for my iPhone 4 but forgot the password. This caused me to create a new account, and it can be used for the App Store and iTunes and all that, but I can't change the initial iCloud account (the one my mum made). My device keeps prompting me for the password every few minutes after updating to iOS 8, and I've tried every option possible to retrieve the password, but I don't even know the answers to the security questions and I can't find the password reset email anywhere and I don't know the back up emails my mum used. I literally cannot find any legitimate way to sign out of the initial iCloud account without entering a password (which neither I nor my parents know). Is there a way for me to retreive the password or change to my new account without the password?

    See:Creating an iCloud account: Frequently Asked Questions and How do I mange iCloud account about 3/4s of the way down.

  • I foreget my  security answer questions. --app store

    I foreget my  security answer questions . --app store
    I can not buy any thing without answeing this questions
    Pls help me to repair this problem

    Q - Can I change the answers to the security questions for my Apple ID?
    A - Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
    http://support.apple.com/kb/he37
    Manage your Apple ID -
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • I was getting and iTunes gift cards and I want to ask that can the iTunes gift card can be use for the app store.

    I was getting an iTunes gift card and I just want to ask that can the iTunes gift card be use for the app store.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102630)

  • Just downloaded aperture 3.4 update for the app store and now it wont open please help!!

    just downloaded aperture 3.4 update for the app store and now it wont open please help!!

    Just want to echo this complaint.
    I have tried re installing Aperture 3 and I've looked for preferences or something to clear, but nothing helps.  It continues to crash each time I open it no matter what.

  • I want to change the apple id that is in my Iphone4 to the same apple id I use for the app store

    Hi; I recently got a new I-Phone (4), and it was set up at the store where I purchased it. Here is the problem; my phone has a different apple ID then the one I use on-line for the app store or my apple account. I went into I-tunes, did an update and downloaded the newest Op. system.(Backed up to I-cloud first). The apple ID in my phone didn't change. How do I match up my account ID with what I have on my phone?

    Seems silly to reply to my own question, but I searched to community AFTER I posted my ? and found an answer! Pardon my wasting of space-be back again-I like this site.

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