HT2534 I installed the Kobo app and the logo appears on my screen but when I try to activiate it, my password and email address is not recognizied. Is my password the same as my Apple ID password?

I installed the Kobo app on my Ipad mini and the logo appears on my screen b ut when I try to activate it a password is asked for. I entered my Apple ID password. Is this not correct?

No, you need to use the account id and password that you've set up with Kobo, the app is linked to your account with them so that you can download your kobo purchases into it

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I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

Hi Bev,
Thanks for the the email - I understand now.
I would just like to ask another question with regards to my new order for complete Creative Cloud which you suggested. I have now pre-paid for a full year but I’m not
sure when I can start downloading the other APPS as they don’t seem to be updating on my current Creative Cloud account app display. It still shows my old configuration
of products (i.e. Photoshop etc) and my ‘activity stream’ relates back to 9 days ago.
Please let me know how to get my new order activated.
Thanks
Kevin Bartley
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I am trying to use the new iwork beta tools on iCloud. I currently have 10.8.4 OSX on my iMac and 6.0.5 version of Safari, but when I try to open documents on my iphone in the cloud it tells me my browser isn't supported

I am trying to use the new iwork beta tools on iCloud. I currently have 10.8.4 OSX on my iMac and 6.0.5 version of Safari, but when I try to open documents on my iphone in the cloud it tells me my browser isn't supported

Note that iWork for iCloud is only designed for PCs and Macs > http://support.apple.com/kb/HT5779
To access to your iWork documents on the iPhone, install Keynote, Numbers or Pages from the App Store

After mixing a project i select bounce and burn the disc that is burned plays on any cd player but when i try to burn the wav or mp3 file that was created the resulting disc will only play in a computer this also happens with video projects help please

after mixing a project i select bounce and burn the disc that is burned plays on any cd player but when i try to burn the wav or mp3 file that was created the resulting disc will only play in a computer this also happens with video projects help please are there any settings i need to alter as it seems the wav or mp3 file i ceated is being converted to a data file somewhere between the folder and disc drive

Same thing for a movie file.. If you want to play back the movie via a DVD and a DVD player you must create a Movie DVD and not just burn files to a data DVD... as Data DVDs are just storage devices for files and therefore will only work with computers...
Movie DVDs are special formats that include things like menus and special file formats.. so they can playback via a DVD Player...
You will need a 3rd party DVD Burning app like Toast which is what i actually use.... or the more popular DVD Creator app...to create and then burn a Movie DVD that will playback on a DVD Player....
https://answers.yahoo.com/question/index?qid=20101220205435AA70beb

I have a 10.6.8 OS and want to upgrade to Mountain Lion but when I try the applications tells me my computer can't support it

I have a 10.6.8 OS and want to upgrade to Mountain Lion but when I try the applications tells me my computer can't support it. What does that mean. I have upgraded to Snow Leopard and was told (by Mac Store) that after that I would be able to update to Mountain Lion.

Welcome to Apple Support Communities
You need 10.6.8 to upgrade to Mountain Lion, but it doesn't mean that your computer is compatible. Mountain Lion is compatible with Late 2008 Aluminum or Early 2009 MacBooks. If you have an older one, you can't upgrade to Mountain Lion. Read > http://www.apple.com/osx/specs
If you can't upgrade to Mountain Lion, open  > About this Mac, and tell me what processor and memory you have got. If you have a Intel Core 2 Duo or newer processor, you can upgrade to Lion. Call Apple to purchase Lion > http://support.apple.com/kb/HE57 Make a backup of your files before upgrading and check that your apps are compatible > http://www.roaringapps.com

HT1338 The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

http://www.apple.com/support/mac/app-store/contact.html?form=account

I have iPhoto 09 The cover of my book is cropped is perfect on screen but when I print it out it's cropped badly. There is a red exclamation point on the screen image but I have created 5 books and never had this problem. HELP

I am using iPhoto 9 to make a book. The cover of my new book looks perfect on screen, but when print it out before I have it published the cropping is all off. There is also a red exclamation point on the cover image. I have checked and rechecked but to no avail. Can you help? Bill Perlmutter

That red exclamation point can mean either that the image on the cover is below the resolution limit that Apple has set for photos to make good prints or that there is missing text in a text box or there's some text that has overflowed the text box.
The resolution limit that is set in iPhoto for photos is 110 dpi, i.e. the PrintWarningImageDPI value in this screenshot of iPhoto's preference file:
Click to view full size
It's not an absolute thing. Many have reported getting books that had photos with the low resolution warning indicator and it was perfectly satisfactory.
But check to see if it's an image or text warning.
OT

I have Windows XP and microsoft outlook with FIrefox as my browser; when I try to open a link in an email I get the following message "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrato

I have Windows XP and microsoft outlook with Firefox as my browser; when I try to open a link in an email I get the following message "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator"

Tried that. Unfortunately it did not work.

Hello I put my password in and get to go around my account but when I try to get an app for my iPad it won't let me?

Hello I put my password in and get to go around my account but when I try to get an app for my iPad it won't let me?

Tap the screen outside the app. Still there, double click the home button and swipe the app store preview up to close it. If it's still there, reset time.

Hi, I am running windows 7 and currently firefox 3.6.... When i download and install firefox 4 or 5 it appears to be successfull but when i try open it, nothing appears to happen, although there is no error message. Any ideas?

Hi, I am running windows 7 and currently firefox 3.6.... When i download and install firefox 4 or 5 it appears to be successfull but when i try open it, nothing appears to happen, although there is no error message. Any ideas?

Hi, I am running windows 7 and currently firefox 3.6.... When i download and install firefox 4 or 5 it appears to be successfull but when i try open it, nothing appears to happen, although there is no error message. Any ideas?

I have edit access to someone else's calendar. In iCloud i can add an event to this calender. In My calendar on my Mac I can see the calendar in the list, but when I try to add an event to this calendar, it is not avail from the list in event to select

I have edit access to someone else's calendar. In iCloud i can add an event to this calender. In My calendar on my Mac I can see the calendar in the list, but when I try to add an event to this calendar, it is not avail from the list in event to select. Any help appreciated. Thanks

Hi Chris,
You can't get rid of an alert. The least you can have is one that says "none".
Nevermind, I see you learned how to edit the event.

I am running OSX 10.8.3,when i try to open iDVD i get the initial screen but when i try to choose an option all i get is 'Downloading Themes' which just continues. I have left it for over an hour?

I am running OSX 10.8.3,when i try to open iDVD i get the initial screen but when i try to choose an option all i get is 'Downloading Themes' which just continues. I have left it for over an hour?

Where did you get iDVD to put on your Mac? The downloading themes are no longer available from Apple. If you copied it from a Mac that had all the themes look for the iDVD folder on that Mac which should be in the HD/Library/Applications Support folder or the Users/Home/Library/Applications Support folder. Copy it to the HD/Library/Applications Support folder for Mt Lion.
If you have to purchase an iLife disc in order to obtain the iDVD application remember that the iLife 11 disc only provides themes from iDVD 5-7. The Software Update no longer installs the earlier themes when starting from the iLIfe 11 disk nor do any of the iDVD 7 updaters available from the Apple Downloads website contain them.
Currently the only sure fire way to get all themes is to start with the iLife 09 disc:
This shows the iDVD contents in the iLife 09 disc via Pacifist:
You then can upgrade from iDVD 7.0.3 to iDVD 7.1.2 via the updaters at the Apple Downloads webpage.
OT

HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4489 Hi all, I have .vcf contact file exported from yahoo and need to import it to cloud. When I try to import it I get an eror "53 contacts not imported, eror reading vCards". Pls help ty

Hi all, I have .vcf contact file exported from yahoo and need to import it to cloud. When I try to import it I get an eror "53 contacts not imported, eror reading vCards". Pls help ty

1 - Select the thumbnail of one of the problem photos and use the File ➙ Reveal in Finder ➙ Original menu option. This will take you to the folder containing the original file with that file selected by the Finder.
You can also use Find Any File to search for that file (get the file name from the Info pane in iPhoto). You will find the thumbnail version and maybe an edited version also. Made sure what is found is the large, original version and note were it's located. Search all of your drives with FAF just in case.
If you don't fine the full sized version then the only recourse is to use a file recovery application like SubrosaSoft FileSalvage on your drives to see if any of your full sized photos can be recovered. If you find enough files to make the purchase of the software worthwhile buy it and recover the files. However, since it may have been quite a while since you discovered the missing originals it seems unlikely you'll be able to recover any due to being overwritten.
2 - book projects are just entries in the library databases and can't be exported to another library.

TS1389 I only have 3 computers authorized and im trying to authorize this one, but when I try to, it says i already have 5 computers authorized. Help?

I only have 3 computers authorized and im trying to authorize this one, but when I try to, it says i already have 5 computers authorized. Help?

Deauthorize all then authorize the active computers.

HT2534 I installed the Kobo app and the logo appears on my screen but when I try to activiate it, my password and email address is not recognizied. Is my password the same as my Apple ID password?

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