HT2534 I keep getting unable to purchase when I try to download from app store on my ipad
I keep getting "unable to purchase when I try to update from app store
Contact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?
Follow the on screen instructions to set up an iTunes account using your Apple ID.
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When I try to download from apps store and hit the install button it just becomes a colored box and nothing downloads.
If you have an iPod with iOS 3.1.3 then it is due to an Apple problem.
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Keep getting a "loading/waiting" message when I try to download/update anything. Sometimes something will download. I have signed out and turned the thing off and back on, signed in and no help. I have did the sleep button and home button thing, no help. I have talked to iPad support and so far, no help. Any ideas out there?
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
When trying to download from the app store I keep getting an error message saying "this version of OSX 10.10 cannot be installed on this computer"; however, when checking the requirements I have them all.
Specs
Macbook Pro 15 inch
OS X 10.7.5
4GB of memory
>120GB of storage availableMacBook Pro (Mid/Late 2007 or newer) is required. You've not indicated which one you have. If yours is one of these, then http://www.apple.com/support/mac/app-store/contact/
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?
Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
Download Acrobat products | Standard, Pro | DC, XI, X
And if you wish to subscribe for Acrobat DC .Kindly refer this link .
Download Acrobat DC (Continuous) | Enterprise or VIP
Regards
Sukrit Dhingra -
HT4009 I keep getting an error message when I try to buy in app purchases
I keep getting an error message when I try to buy in app purchases
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App purchases require a Credit Card. -
i keep getting this error message when I try to download Photoshop Elements -413 Header Length too Large
Any suggestions gratefully receivedclear your adobe.com cookies or use a different browser.
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I keep getting error code 1450 when I try to download a music video.
I keep getting error code 1450 when I try to download a music video. I've since downloaded other songs/videos, and I have the latest version of iTunes, so I don't think I need to uninstall itunes, but I can't download the video I bought.
If you recently installed or updated disc burning software it may be conflicting with iTunes.
Try taking a look at this Apple doc, some of the suggestions may take care of the problem -> iTunes for Windows: Troubleshooting CD issues caused by device filters -
I bought student mac air through university account, Iworks were included when I purchased mac air. But there are no iworks and It's not free when I tried to download from App Store. OS was OS X Mountain Lion 10.9 When I received it. Is it because of OS? I upgraded to OS X Mavericks right after I got it.
Today, I went to the mac store and asked the staff about above issue. Apple obviously sent me a mac air which was manufactured before October 2013 and therefore, iworks and OX Mavericks weren't installed. I have refund for around £45 to purchase iworks. However, I wasn't happy with what Apple actually did. I asked for replacement and refund the one I got and getting the new one from store so I can use mac straight away. however, the refund takes 5-7 working days. The staff on the phone told me if I have enough money I can just buy the new one in the store and get refund later. So I gave up! I was so disappointed with Apple. Even though I use the mac now, this was not the one Apple promised when I purchased online. if anyone would like to buy a mac, Please go to the actual store. DO NOT buy a mac through MAC ONLINE STORE!!! I strongly recommend! I feel like I wasted my time because the company doesn't keep its promise.
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I need to download Runtime Engine 7.1, but I get a 404 error when I try to download from the website.
Are you getting it from this link (assuming Windows): http://joule.ni.com/nidu/cds/view/p/id/703/lang/en? The download link on that page seems to work just fine.
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Why do I get an error 1004 whenever I try to download an app?
Sometimes this will work as well when you get that message. It's easy to do. Try it before you do anything else.
Go to Settings>Safari>Clear History, Cookies and Cache or Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
When i want to download from appstore before that i write my apple id password it gives me error 1009 why????? Its new to me
That error means you're trying to purchase content in a country where such content is not sold by Apple, & Apple's servers have detected your location, generating that error code.
There is no workaround. -
The message says "There was an error in the App Store. Please try again later. (20)"
It also says that not all my stuff on my iphone is not authorised for the profile on my computer when it's all the same one.
I've noticed other posts satying to go to library> caches, to remove the apple store cache and re-start but I can't find a library or cache file on my mac (running OS X 10.9)
Can anyone help me pretty please?Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
HT4623 I keep getting an error message when I try to download iOS 7
When I click to download iOS 7 I keep getting an error message that says the action can't be completed
Got a bit of a traffic jam on their hands. Gonna take a bit for a lot of people. Patience is a must at these events!
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