HT2534 iTunes is asking me to "improve Apple ID Security: to help ensure the security of my apple id choose 3 security questions and answers. I already have security questions and answers, and when I click continue, and type in my password, it does nothin
Please help! I've been trying to buy songs for hours today and it keeps asking the same thing. I don't get it. I have security questions. But, for some reason, I only have one question and verification on my birth date. Do I need to add more questions? If so, how?
Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response.
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