HT2534 My iPad Air App Store hangs
My iPad AIR App Store stuck on setting Empire: Four Kingdoms. I can not update my apps any more.
Please let me know if somebody knows how to fix this problem
reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
if issue persists back up and restore as new via iTunes
Peace, Clyde
Similar Messages
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Purchased iPad air, App store charged me for downloading numbers app
I purchased an iPad air recently.I was told that iWorks can be downloaded from the app store for free.I could download keynote for free but when I downloaded numbers I was charged by app store.Kindly someone explain me what could have been the reason for this?
Sakethsai wrote:
..when I downloaded numbers I was charged by app store.Kindly someone explain me what could have been the reason for this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Sakethsai wrote:
I purchased an iPad air recently.... when I downloaded numbers I was charged by app store.
About Free Apple Apps for iOS 7 compatible devices -
Is it normal when writing a review in the App Store for when it gets to bigger than the gap beteew title and the keypad for it to hide under the keypad??? I'm using an ipad air
Hold down keyboard key for a second or two and select "Split"
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When I try to sign in to the Air app store, I get an 'unknown error' message. I can sign in to iTunes just fine. Any suggestions?
Fixed the problem by going to settings/store and logging out with apple ID. Then logged back in with password and updates, apps, and iTunes store seem to work ok now.
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App Store hangs (not responding)
I am trying to use the App Store to upgrade my iMac from Snow Leopard (10.6.8) to Mountain Lion (10.8). When I open the App Store and sign in using my Apple ID, I can click on the "OS X Mountain Lion" link. This shows a new page with a button that says $19.99. When I click that button, the button changes to "Buy App". When I click the Buy App button, the App Store hangs with the spinning ball icon after about 20 seconds. I left it alone for over 2 hours, and it remained hung. I have searched user forums and tried a few things. Nothing has worked. Here are some things I have tried, with no success.
+ turned off Spotlight (some forums mentioned that was an issue)
+ unplugged my external USB drive for Time Machine backups
+ re-booted into safe mode
+ removed all directories inside /var/folders
+ removed ~/Library/Preferences/com.apple.appstore.plist
+ removed ~/Library/Preferences/com.apple.storeagent.plist
+ removed ~/Library/Application\ Support/AppStore
+ removed ~/Library/Caches/com.apple.appstore
+ removed ~/Library/Caches/com.apple.storeagent
+ removed ~/Library/Caches/storeagent
I asked Apple support, and they said, "You must upgrade to Lion first, then Mountain Lion, but unfortunately Lion is not available for download. Please visit your local Apple store for help." So, I drove out to the nearest Apple store. The assistant there told me it is NOT necessary to upgrade to Lion first. They asked me to bring my iMac into the store to have a look.. what a hassle. So I replied back to Apple support, who then asked me to call their support number. I called, then hung up when they said "this call will cost you $20".
Anyone out there smart enough to solve this puzzle?No, there is no direct download link. Those are days of the past, I'm afraid. You may need to reinstall Mavericks.
Install or Reinstall Yosemite, Mavericks, Mountain Lion, or Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
In I tunes, when I try to move an IPAD AIR app from one screen to another, when I go to drag the APP the screens become moving targets and I cannot movve the app. Anybody know why? Is ther a setting somewhere? already tried making screens appear bigger and smaller,no help. Was able to do it on older versions of system and ipads.
Re-arrange apps on iTunes
You need to double-click a page in order to re-arrange the apps on it. -
I notice since last update that the app store hangs forever and the rainbow circle stay on and then it crashes.
Hi,
Install the v10.6.7 combo update available here.
It includes "Address various minor Mac App Store bugs" *that may help that were not included in the original v10.6.7 update.*
Restart your Mac after the combo is installed.
Carolyn -
I installed 10.6.6 and the App store hanges I am unable to perches apps. I am loged in on my account but when I hit the buy button I get the spinning colored wheel and that's it. I have to force quit App store to get out. I have a early 09 MacBook Pro.
Any suggestions? I did uninstall and reinstall the App store but still the same problem.Hi,
Install the v10.6.6 Combo Updae
Then repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US
Carolyn -
App store hangs after Mavericks
After installing the upgrade to Mavericks on my early 2011 MacBook Pro with 8Meg RAM and 750Gb HD, App Store hangs. Any clues. Tried the usual solutions, like repairing permissions, checking disk integrity etc. Any suggestions would be appreciated.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
How come when you had updated & installed ios6 to your ipad the apps store & itunes is not available in the Philippines.......please consider Filipino ipad & iphone users who have been downloading latest apps from store everyday...need your PROMPT ACTION
Thank you for your responses.. To Sjazbec, At least you guys in Germany and the Netherlands have some kind of posters from Apple to let you know that the feature is not available.
There is no such warning on the Irish Apple site.!
My point was that, I would not have even considered trying to reorganize my itunes library had I known that the feature is not available in Ireland.
And that falls into the domain of Apple Ireland advertising.. which I"m sorry to say is false and misleading.
There are no "posters" telling the Irish customer that icloud / itunes music is not available!
I"m not blaming Apple for not "having the feature" in Ireland.. I am upset at them for falsing advertising a feature that they cannot for whatever reason deliver to Irish customers..
To Keats 2010 LOL... Trust me there were lots of clouds in Ireland today!.. It's a long time since we've seen the sun!.. As for getting your head around the basics.. I could talk you through everything that doesn't work in Ireland if it's any help lol -
App Store hangs on install attempt
Whenever I click an "install" or "buy" button in the App Store, the App hangs forever and fails to respond to any input, forcing a Force Quit. I've tried repairing permissions, rebooting, zapping the PRAM, and installing the 10.6.6 combo update on top of the existing update.
This problem surfaced as soon as I updated to 10.6.6. I initially rebooted a couple times, left the problem alone, and it went away unexpectedly. Now it seems to be back... only this time, it's apparently personal.
I've also had problems attempting to load Final Cut Studio 2 apps, which hang on startup and fail to launch any windows. I mention it here because I ran across a poster suffering through issues with his pro apps who was also experienced the App Store hanging on purchases. That can be found here: http://discussions.apple.com/message.jspa?messageID=12907935#12907935
I don't know if those two are connected, but I've tried virtually everything (permissions, PRAM, trashing preferences) barring reinstalling the OS back to 10.6.5 to completely remove the App Store. Any help or insight would be appreciated.
Message was edited by: Montag451I tried a bunch of solutions, including resetting my password, to no avail. Since I was also having trouble with Final Cut Studio apps, I decided to wipe my hard drive, do a clean install of 10.6 and apply the 10.6.6 combo update. App Store now installs items without hanging.
The average person probably won't want to clean-install their whole system. However, I recommend anyone updating from 10.6.5 to use the Combo Update instead of updating via Software Update. It's a pain in the tuckus, but it seems to be consistently safer. You can find the combo update here: http://support.apple.com/kb/DL1349
Update: I've also heard that having your Boot Camp partition mounted can cause a hang. I've had a couple hangs since updating, and I can confirm that unmounting the Boot Camp partition helps alleviate them.
Message was edited by: Montag451 -
Didn't Adobe used to have an AIR app store? Has that been discontinued? Are there any others out there, or are you basically on your own for desktop apps?
-Aaronreset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
if issue persists back up and restore as new via iTunes
Peace, Clyde -
HT2371 My IPad Mimi App Store in chainees language and I don't know how to switch it to English
Hi,
My iPad mini App Store language is Chines language and I don't know how to switch it to English
Please, help!
Thanks,See if you can try this:
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done". -
IPad Air Apps keep crashing after iOS 7.1 Update
Hi, I just upgraded to ios 7.1 on my ipad air. Everything was working fine before the update. But after, everytime I try to open any app, it attempts to start, but then immediately crashes. Even when I download an app from the app store, it still crashes. I have tried everything (restart, reset, hard reset, etc.) and I can't think of anything else to do but replace it which I don't want to do.
Hello jscott1997,
It sounds like all your apps are closing when you open them, even new apps are doing the same thing. I recommend starting by closing all the open apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it persists, I would next backup your device to iTunes with this article:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it from your backup with the steps in the following article. These steps will erase, and re install the iOS software, so that when you restore from the back up it is not restoring on top of the previous iOS installation:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thank you for using Apple Support Communities.
All the very best,
Sterling -
hi there,Turned my son's ipad air off last night.When we woke this morning,Most of the apps have disappeared.
Went in to the app store on purchases,Apps are there but won't open.Any help will be very helpful cheersTry a reset, hold the power button and home button until you see the Apple then let go.
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