HT2534 Setting up an ID - 'billing information'

I don't get the same screen as shown on the 'billing information' part of this article on my iphone 5.  Mine states that to create an ID I must provide a credit card, gift card or gift certificate.  There's no 'none' option, I have to tick a type of card!
I only want to download free apps, so why does the article on setting up an account without a credit card not match what actually appears when trying to do this?

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - then click on Express Lane and iTunes > iTunes Store

Similar Messages

  • HT2534 When i enter my billing information it tells me to contacts the support team, i'm not sure what to do know?

    I am 13 years old, i enter my credit card number it says to contact itunes support team, now i am unaware what to do next?

    Welcome to the Apple Community.
    Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

  • How do I set my AppStore up using US Billing Information at a European AppStore?

    My husband is in the US military, and we are currently stationed in The Netherlands. We've both had iPhones (mine a 4s, his a 4) for just over a year, and we've NEVER had an issue like this. Yesterday, I went to update a few apps, and got a message that I couldn't do it because my account was hooked up to the US store, and that I needed to switch to a Dutch store. Fine. There is an option (if you set up your store on a computer) to use billing information from a country different from the store you're using. Excellent. Except it doesn't work. I spoke to three people at Apple Support and the best answer they could give me was to just get a Dutch credit card - not happening. I've hard reset the phone, tried using our Dutch bank information, and have tried our US billing info in the Dutch store, all to receive the same message. My questions: How can I set it up so that I can use my US billing information at the Dutch store? Why would my account be good to go for 15 months and decide to stop working yesterday? Is there a permanent fix or am I going to encounter this problem again?

    If you are in the Netherlands then you can only use their store (you need to be in a country to use its store), and if using a credit card then you can only use one issued by a Dutch bank - US credit cards can only be used in the US with US iTunes accounts.
    Are iTunes gift cards available in the Netherlands ? If they are then you can use those as your payment method.

  • HT2534 i can't found the optione "None" in the options of billing information,what can i do ?!!!

    i can't found the optione "None" in the options of billing information,what can i do ?!!!

    You are creating a new account ? If you are then you didn't follow, exactly, the instructions on that HT2534 page when you created it - I've just tried those instructions and I got the 'none' option on the payments screen.
    Creating an account without giving credit card details : https://discussions.apple.com/message/24321860#24321860

  • HT2534 I do not get "NONE" option in billing information i just have 2 options.

    I tried creating id on appstore but i am unable to do so. as instructed in forum i tried making id but in forum there shows 4 options in billing informations including "None" option but in my cell when i tried to create id i just got 2 options which are:
    1. VISA
    2. MASTER
    Please reply me what to do & how to make id without credit card.

    Selecting the None option
    http://support.apple.com/kb/TS5366?viewlocale=en_US&locale=en_US
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT2534 Why do I not see the "none" option under Billing Information?

    In Apple's instructions, there should be a None option in the dropdown for billing information under visa, mastercard, amex, but I don't see this anymore!

    You won't see None until you start using the Credit Card.

  • HT2534 Apple ID alredy created now i want to remove /select Billing information as NONE after login into my account

    Hi all, Need some  help - I already registered my apple ID, can some one suggest me how to select Billing information as NONE(I dont want to link any of my credit card to apple account). pls let me know the steps to remove it
    Thanks in advance

    If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
    If not then you will need to provide credit card details, which you should be able to remove after entering it.

  • HT2534 It doesn't have "NONE" in the process of Billing information. (It have Visa, Master and AMEX only.) How can I do. I don't have credit card for fill in. I also don't want to buy anything in App store.

    It doesn't have "NONE" in the process of Billing information. (It have Visa, Master and AMEX only.) How can I do. I don't have credit card for fill in. I also don't want to buy anything in App store.

    Follow the directions exactly, step by step. It does work.
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

  • HT2534 I was previously using itune gift cards to purchase music. Now, it requering to enter billing information and i don't want to have a credit card on the sytem. How can I bypass this billing/credit card requirement?

    I was previously using itune gift cards to purchase music. Now, it requering to enter billing information and i don't want to have a credit card on the sytem. How can I bypass this billing/credit card requirement?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT2534 Keep getting billing information not available try later on my account

    Keep getting billing information not available. Try again later on my account

    If you are in Australia then other people are reporting the same problem e.g.
    https://discussions.apple.com/thread/5267688?tstart=0
    I'm not sure if it's affecting people in other countries as well

  • I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

    I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

    Good day BenithaK,
    Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
    Apple ID: What to do after you change your Apple ID - Apple Support
    To change your iTunes billing information for either Apple ID account, follow the directions in this article -
    iTunes 12 for Mac: Manage your iTunes Store account
    Thanks for using Apple Support Communities.
    Safe computing,
    Brett L 

  • Is there any way to create another Apple ID while still using billing information and purchases from a previous one?

    We have 5 iDevices on one account and I cannot use features like iCloud without mixing information with the rest of my family. We've made due for years, but it's getting very tedious. I would love to have my own ID and password but still be able to be under my parents' billing information. (The more I think about it, the more I begin to doubt the liklihood of the possibility)
    At the very least, is there a way I can create a new ID and keep/transfer the purchases (and all other information like contacts, notes, etc.) I've made on the original account without starting over?

    For Family Sharing, why must I add a credit card to add a child? Please explain why my debit card, on file, isn't enough…
    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…
    Family Sharing and Apple IDs for kids - Apple Support
    Set up and manage iTunes Allowance - Apple Support

  • HT1918 When trying to download the free applications from itunes app store its asking about billing information

    When trying to download the free applications from itunes app store its asking about billing information.
    Billing popup will display and navigating to billing detail page.

    Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item (free or paid-for) from the store.
    If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
    If not then you will need to enter credit card details - you should be able to remove the card after entering it

  • Billing information being asked for when purchasing free apps and signed in with apple id

    Hi, I have the iPhone 5 a couple of months now and I have set up my apple id since the day I bought the phone. Only over the last week when I have to update my apps (free apps) or try to download free apps I am asked for my billing information. As this has never happened before the last week, I am wondering why this is? Thanks on advance. P.S. my card details are saved I only need to put in the security code and expiration date. I am told I have to verify my payment before I can make purchases, but there is no payment due.

    Ask for assistance here
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Please review your billing information and approve it

    PLEASE help me before I pull out my hair!  I have a photo book I've created in iPhoto 09.  It's ready to be ordered (in-time for Christmas!) and no matter what I do, it comes back with a "please review your billing information and approve it".  There are two things in this repeated (at least 20 times) process that I find interesting 1) every time I re-enter my account info, it says I have an invalid city, state zip code combination and 2) when I try to check out my preferences in iPhoto it freezes up (spinning beach ball) and I have to force quit.  Here's what I've done already:
    1. restarted iPhoto
    2.  restarted computer
    3.  re-entered billing information in apple store
    4.  enabled one-click purchasing and express checkout options in apple store
    5.  trashed iPhoto preferences
    6.  deleted my keychain preferences
    7.  re-entered account info in iPhoto
    8.  double-checked that I choose United State
    9.  Changed credit cards and tried all the above over again
    I'm out of ideas.  Someone PLEASE help me figure out what is going on!

    every time I re-enter my account info, it says I have an invalid city, state zip code combination
    The zip code error suggests you are ordering from an Apple Print Products Store in the wrong country.  Your Billing Address, Shipping Address, Credit Card, Apple ID must all be valid in the same country as the Apple Store is you are ordering from. Is the region setting in your System Preferences > Language & Region the same as the country of your Billing Address and Shipping Address?

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