HT2534 When i enter my billing information it tells me to contacts the support team, i'm not sure what to do know?
I am 13 years old, i enter my credit card number it says to contact itunes support team, now i am unaware what to do next?
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.
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I want to link my other email accounts to my imail so I can see them all at once. When I enter their account information, imail says I'm using the wrong passwords but I know they are correct. What now?
This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that? -
when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me
Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!
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I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any tips on how to solve this problem?
If doesn't work try use the instructions below BUT in BOTH folders, first in SourceList and after in the Media.
Start>Run put regedit and press Ok.
1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
2. Right click in Media folder, select Permissions from the menu.
3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button" -
Hi all,
I' have just started to register to the Apple Developer Program (iOS). But, unfortunately I stuck at the first step:
"Enter your billing information for identity verification"
It is not possible to go to the next step. When I click on continue, it always shows the same form without any notice about missing fields or something like that.
What can I do to go on with the registration?
Many thank in advance
ChristianHi,
I found no way to go to the next step. Than I contacted the Apple Dev Support and they called me back very soon. The problem can be justified by the fact that I prior started to register as a company. Then I decided to go back to register as an indivudual and this does not work. The Apple Support knows this problem and has removed my stored registration. Then I could start at the beginning and proceed as intended.
Best regards
Christian -
My account won't let me update my billing info. What's the quickest way to fix this ?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(97806) -
I have an iphone 4s and recently purchased a 5 for my wife. When I plug her phone into our computer I'm asked if I want to set up as a new phone or back up. I'm not sure what to do her phone is already set up with an icloud account. Can I sync her phone with the player that I have installed and transfer content to her phone or will my phone be removed from the player?
Set up as new, since it newer has been connected to iTunes. Your iPhone will remain on iTunes. I have 4 different devices on my iTunes with no problems.
And regarding the sync - it will sync whatever you tell it to sync on iTunes. -
When I try to pirchase, I get this message - Please contact iTunes support to complete this transaction. I've tried the support site and can't get any answers. Does anyone lknow anything about this?
Can someone please reply soon?
Anything can help -
When I try to purchase something, it dont succeed and it tells me to contact the support
When I try to purchase something, it dont succeed and it tells me to contact the support
Click here and request assistance.
(85424) -
Why when i put my visa information it ask me to contact apple support
everytime i put my visa card number and then the rest of the info it always ask me to contact apple support and i really dont know why so i aint able to buy stuff at my app store
You can use the email form for contacting Apple here > Apple - Support - Mac App Store - Contact Support
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At first my Apple TV was stuck so I unplugged it and re plugged it so everything disappeared all my apps everything then when I tried hooking up to my Internet it said connected to wifi but cannot connect to the Internet so I'm not sure what that means or how to fix it
GH
When you say everything disappeared do you still have Computers and Settings icons? Try rebooting the router and apple tv with all cables out for 30 seconds. Does it work eathernet connected if you can try that too?
Jules -
does anyone know what it means when u enter your account information it says it doesnt match bank records??
Also, frequently it is the billing address.
Also see:
iTunes Store: My credit card's security code or zip code does not match my bank's records -
When I enter by billing info it says to contact iTunes support how do I fix this problem
When I enter my billing info to purchase a app. It says contact iTunes support how do I fix this and why am I geting this message?
by contacting iTunes support. https://expresslane.apple.com/GetproductgroupList.action
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This article is great, IF IT WORKS! What is the fix when you enter new billing details and all iTunes tells you is, "contact iTunes support"?
pbsimon82 wrote:
This article is great, IF IT WORKS! What is the fix when you enter new billing details and all iTunes tells you is, "contact iTunes support"?
You contact itunes support, just as it told you to do
http://www.apple.com/support/itunes/contact/ -
I want to download from App Store but when I enter my billing info cause I don't want to put my card on there so I press none and enter my details then press next it don't do anything
http://support.apple.com/kb/HT2534
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