HT2542 Hi, I created a new user on mac, Admin but i can't use adobe CS6 while the original user is admin too and all programs are running normal. How can i solve this problem?
Hi, I created a new user on mac, Admin but I can't use adobe CS6 while the original user is admin too and all programs are running normal. How can I solve this problem?
Hi Amanda,
Software applications are usually installed in the Applications folder on the Macintosh HD and are accessible to all users.
I would advise you to check the Applications folder and see if your software is in there.
Next step would be to Control Click or Right Click on the application and choose "Get Info" and make sure the permissions are set to "Read & Write" for all users. The article below provides more details:
Troubleshooting permissions issues in Mac OS X
http://support.apple.com/kb/ht2963
You may need to contact Adobe Support if this does not resolve your issue:
http://helpx.adobe.com/photoshop.html
Hope this information helps!
- Judy
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EtreCheck version: 1.9.12 (48)
Report generated June 21, 2014 at 7:14:19 AM EDT
Hardware Information:
iMac (21.5-inch, Late 2012) (Verified)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1600 x 900
System Software:
OS X 10.9.3 (13D65) - Uptime: 2 days 10:11:57
Disk Information:
APPLE HDD ST1000LM024 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 999.35 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
STECH Simple Drive 400.09 GB
disk2s1 (disk2s1) <not mounted>: 32 KB
External HD (disk2s3) /Volumes/External HD: 399.95 GB (74.72 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[loaded] com.symantec.kext.SymAPComm (12.6f28 - SDK 10.6) Support
[loaded] com.symantec.kext.filesecurity (2.6f32) Support
[loaded] com.symantec.kext.fw (5.3f12) Support
[loaded] com.symantec.kext.internetSecurity (5.3f6) Support
[loaded] com.symantec.kext.ips (3.9.1f10) Support
[loaded] com.symantec.kext.pf (5.6f22) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.symantec.deepsight-extractor.plist Support
[failed] com.symantec.errorreporter-periodic.plist Support
[loaded] com.symantec.liveupdate.daemon.ondemand.plist Support
[loaded] com.symantec.liveupdate.daemon.plist Support
[not loaded] com.symantec.nav.migrateqtf.plist Support
[running] com.symantec.sharedsettings.plist Support
[running] com.symantec.symdaemon.plist Support
[not loaded] com.vsearch.daemon.plist Support
[running] com.vsearch.helper.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] com.symantec.errorreporter-periodicagent.plist Support
[loaded] com.symantec.nis.application.plist Support
[running] com.symantec.uiagent.application.plist Support
[running] com.vsearch.agent.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[failed] com.zeobit.MacKeeper.Helper.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items:
iTunesHelper
Canon IJ Network Scanner Selector EX
AdobeResourceSynchronizer
TuneupMyMac
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
NortonInternetSecurityBF: Version: 1.9.0 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions:
Norton Internet Security: Version: 1.9.0f7
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
Norton\nQuickMenu Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
External HD [Local] (Last used)
Total size: 372.49 GB
Total number of backups: (null)
Size of backup disk: Excellent
Backup size 372.49 GB > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
1% fontd
0% com.apple.WebKit.Networking
0% Safari
0% configd
Top Processes by Memory:
434 MB SymDaemon
279 MB WindowServer
270 MB com.apple.WebKit.WebContent
180 MB Mail
156 MB Safari
Virtual Memory Information:
2.21 GB Free RAM
3.41 GB Active RAM
1.40 GB Inactive RAM
991 MB Wired RAM
1.47 GB Page-ins
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Mike Semper Fi
Uncommon Valor, was a Common Virtue.
Marine Corp Monument.......Washington, DC
From: Wolf Eilers <[email protected]>
To: Michael Hartigan <[email protected]>
Sent: Monday, April 27, 2015 1:30 PM
Subject: My recent version of Lightroom CC keeps crashing. How do I solve this problem?
My recent version of Lightroom CC keeps crashing. How do I solve this problem?
created by Wolf Eilers in Photoshop Lightroom - View the full discussion If you provide more details and follow this posting guide ( Forum Success Guide: Efficiently using the forums ) then someone might be able to help. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7486144#7486144 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7486144#7486144 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Lightroom by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
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