HT2558 I am trying to upload software but each time I am asked to upload a box pops up with install and restart. I press this, the computer restarts and I start all over again. No authentication icon appears.

I am trying to update software on my macbook pro. From the apple menu, I click "check updates", software is then checked and a list presented of software that I require downloading. I then tick the relevant applications. The blue bar with "install and restart" appears, I press this, the computer goes into restart mode, I login and start all over again.
i seem to be in a loop! No authentical dialogue box appears for me to enter my name and password.
Any suggestions please!

Hi, try a refresh that'll bypass the cache with the Shift key + F5 (or Shift-click on reload) which is the same as clearing your browser cache (Ctrl+F5 for the Internet Exploder). If that doesn't work, then you can try a new firefox [https://support.mozilla.com/en-US/kb/Profiles profile] just to see if it's (your) Firefox-related or maybe an actual problem with the site (maybe starting Firefox in [[Safe Mode]] can be a quicker check).

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