HT2589 after my last update my iphone and ipad has an old apple id email address which I cannot change, but itunes has the right id. How do I fix this problem
After my last update mu iphone and ipad has an deleted apple id, but my itunes have the new on and I cannot change it on my devices. Any help would be appreciated.
If it's an old account which you'd updated with a new email address then try logging out of it on the iPad (and iPhone) by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on the iPad (and iPhone). If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
Similar Messages
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I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?
http://support.apple.com/kb/TS1538
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I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194 -
My ipad will not stay connected to the internet. the message in the settings says low memory. How do I fix this problem?
Go to Settings > General > Usage and you will see the memory consumers. Remove some of the big stuff.
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I have a problem! I go to my settings to change something and then i hit the home button to go home and it will not let me. So I hit the button on the top to turn it off to see if i can make it anybetter. My screen will not turn off! I tried to shut it off and it wont let me do that either. So now i am stuck in my iPod settings until my iPod dies. How do i fix this problem?
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
why are some of the songs on the play list I am trying to burn to a CD "grayed out" when I start burning the CD and there for not included in the finished CD? How can I fix this problem. Btw, I have been using iTunes for years and this problem just came up quite recently. Thanks
Howdy sarthur,
Thanks for using the Apple Support Communities.
To help resolve this issue where you're unable to burn a disc successfully in iTunes, please follow the troubleshooting in the article linked to below.
Can't burn a CD in iTunes for Windows - Apple Support
Take care,
Alex H. -
Iv bought a touchpad app for my iPhone 5 to use on my Mac mini, all the functions work apart from the zoom one. How can I fix this please
Iv bought a touchpad app for my iPhone 5 to use on my Mac mini,''
Considering the app for the iPhone is for iOS, you may have problems using it on the Mac (Mac OS X)
Two different operating sysems.
From iTunes for the touchpad app:
Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 5.1 or later. This app is optimized for iPhone 5.
From here > https://itunes.apple.com/us/app/touchpad/id297623931?mt=8 -
my daughter put a password on her ipod touch and now can't remember it...I have tried to restore with i-tunes but it won't work and a window comes up saying that the device is password protected! Can anyone help me fix this? thanks!!
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock -
Firefox crashed last night as I was closing it down. Today, when I started up my laptop and opened firefox, the scroll bar was on the left. I'm not sure how to move it back to the right side of the page.
RichTQ wrote:
just yesterday i have lost connection with the Vodafone network.
Have you contacted Vodafone ? -
I have all of my music saved on an external hard drive. Now I can't play my music...it says that it can't find the location. I think I need to re install all of my music but I'm not sure how to do it?
thisisdavid wrote:
i have all of my music on my external hard drive, and would like to be able to listen to it on itunes without it copying to the computer.
go iTunes > preferences > advanced and temporarily disable the copy files ... when adding option.
from the file menu, choose add to library and select the folder on the external containing your content, or drag the folder to the automatically add to iTunes folder inside the iTunes folder.
when iTunes has finished the operation, go back to preferences > advanced and point iTunes media folder location to the external so that future additions to your library are put there. also, re-enable the copy files ... when adding option. -
trying to update to ios6 on iphone 3gs but keep getting error code 1403
Try updating over Wi-Fi:
Settings > General > Software Update. -
Why is the music i purchased only has sound for 17 seconds?I cant rebuy them cause it says i already purchased them.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
Already had an account had to have a new hard drive put in my lap top they wiped out my info I need to install the new download
but I keep getting an erroe message " unable to download itunes 64 setup exe. The connection to this server was reset". What do I do?This completely *****. iTunes lists none of my music, although the music is on my iPod. When I click on the sync button, it starts to sync -- for about 5 seconds -- and does nothing. So I had to manually import all of my music from my hard drive into iTunes, but it still won't sync. Same thing with videos and photos.
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hello,
i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.I sloved this issue by resting my phone from settings>general>reset>reset all settings...the problem will be fixed
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Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3
Could it be because the SIM card got damaged while I cut it to fit the IPhone?
Very likely. Hard to believe the carrier in Mexico doesn't have a micro-SIM card available.
Or somehow the Chinese carrier found out and locked it?
No, which is not possible.
What can I do? Get a new SIM and see if it works again?
Get a micro-SIM from the carrier in Mexico that you don't have to manually cut down. If that carrier doesn't provide one, switch to another carrier that is not so low-budget.
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