HT2589 apple ID not authorized to purchase gift certificate...why?

Trying to buy daughter a gift certificate online.  Get this message

Are you trying to buy an iTunes gift certificate online that you can either download and print or email to someone?  Are you getting this error? “This Apple ID is not currently eligible to purchase gift certificates. You can purchase iTunes Gift Cards from a variety of retail locations.”
It seems that Apple has been limiting certain accounts due to all of the fraud that has been happening lately. Hackers were stealing peoples passwords and buying gift certificates that they were selling on eBay or the black market.
In order for your Apple ID to be eligible automatically you need to purchase something with your credit card from an Apple Retail store on apple.com.  Others have had success with removing all credit cards from the account and then adding one at the time of purchasing your iTunes Gift Certificate.
I contacted apple by email and they resolved my account issue but took 24hrs.
Hope this helps

Similar Messages

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    Any help with this question?

    Are you trying to buy an iTunes gift certificate online that you can either download and print or email to someone?  Are you getting this error? “This Apple ID is not currently eligible to purchase gift certificates. You can purchase iTunes Gift Cards from a variety of retail locations.”
    It seems that Apple has been limiting certain accounts due to all of the fraud that has been happening lately. Hackers were stealing peoples passwords and buying gift certificates that they were selling on eBay or the black market.
    In order for your Apple ID to be eligible automatically you need to purchase something with your credit card from an Apple Retail store on apple.com.  Others have had success with removing all credit cards from the account and then adding one at the time of purchasing your iTunes Gift Certificate.
    I contacted apple by email and they resolved my account issue but took 24hrs.
    Hope this helps

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    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    I finally figured out that this is a fraud prevention "feature," and Apple/iTunes is deadly serious about it. ... I contacted support. They emailed back a day later and asked me to send a copy of a utility bill to verify my address. Well, I live on a SEMINARY campus where all bills are paid. Here is an excerpt from the support reply....
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