HT2589 cookies won't let me log in

Question

Cookies won't let me log in to change credit card

Answer 1

Hi snakedoctor73,
I'm sorry to hear you are having issues with your iTunes Store account.
The article below explains how to update your billing information on your computer.
iTunes Store: Changing account information
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, then click the Sign In button.
Choose Store > View My Account.
Enter your account password, and click the View Account button.
To update your name, billing address, or payment information, follow these instructions:
From the Apple Account Information page, click the Edit Payment Information button.
Edit the information that you would like to change.
Click the Done button once you've updated all of your information.
I hope this information helps ....
Have a great day!
If you are unable to access the iTunes Store from your computer, you can still change the billing information if you have an iOS device (iPhone, iPad, iPod Touch):
iTunes Store: Changing account information
Changing your account information using an iOS device:
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
To update your email address, follow these instructions:
In the Edit section, tap the Apple ID field.
Tap the Apple ID field.
Enter the email address that you would like to be your Apple ID.
Tap the Done button.
To update your name, billing address, or payment information, follow these instructions:
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when finished.
I hope this information helps!
- Judy