HT2589 How to I settle a billing issue on a Itunes movie rental?

I need to know who I can speak to regarding a charge on a movie rental that I did not receive.  Getting to customer service whether online or on the phone is impossible!
Thank you,
Patricia

Getting to customer service online is actually pretty easy. Go to the Support tab above, click the "Get Started" link in the "Contact Apple Support" section in the middle of the page, click the big blue "Get Started" button, then click "iTunes" and follow the instructions.
The iTunes Store doesn't have phone support.
Regards.

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