HT2589 I am locked out from my account to use i fricking tunes. I have a 30 dollar credit and I am unable to access my account. Looks like petty theft of a 9 year olds birthday gift. Aplle wants $ 59 to straitened this out through support.
I need help
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa
Similar Messages
-
Can anyone tell me ghow to unisntall iOS7 please?
It is just so hideous looking with all those vivid green and red colours, and looks likie something a 6 year old would design!
It was a big mistake of me to hot the doenload button, and my desktop photo doesn't fit the screen anymore!
I'll be grateful if anyone can help.
Thanks
DavidThat's really disappointing, but thanks for replying.
-
when i 'upgraded' to Mavericks, it locked me out and shut down my computer. now it won't print from my Epson Stylus CX3810. Epson doesn't have the driver to download and neither does the App store. Suggestions?
I'm having similar problems with my Epson Stylus DX5000. There was no in-built driver available (the generic old and new Stylus drivers didn't work), so downloaded the latest driver from Epson site. It shows as being available to print to, but just sends data to the print queue then job disappears.
I hope you're right C F McBlob, I could do with printing today but if there are new drivers available from November 5, then so be it. -
I have changed my apple id, and its ok when i sync my Iphone with Itunes, but ON my Iphone still my old apple-ID is there. I can NOT buy things from Itunes or Upgrade anything now, how to fix this?
I recently changed my email address and want to change my Apple ID account to match. I have created a new Apple ID to match the new account but now I can't sign into iCloud on our phones or computer with the old Apple ID. I can't make any changes on iCloud on our phones because it directs me to the old account, which I can't sign into. I also can't sign me in on my computer to make any changes. Help!!! Now I have two addresses and can't access the one that directly affects my devices.
-
my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account i reset my phone but i did it before on my new phone but this old is link to a account that i set up when i was so much younger can you advise what to do?
ThanksGo into Settings App and turn OFF Find My iPhone. It will ask for your old password, but in the future you can use your new Apple ID account. If you need to reset the old password try this: https://iforgot.apple.com/password/verify/appleid?language=US-EN&returnURL=https ://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
-
I received an email from the "apple team" saying that my mac may have been exposed to spyware and wants my passwor, user id, etc. Is this authentic?
I doubt that apple team sends this kind of emails. At the best, they may ask you to change your password, but not to reaquest to provide one.
-
I have cannon mx870 it's not listed as an available printer for air print. Why it's only three years old and it has wi fi.
Probably because it pre-dates Airprint technology. The fact that it has wifi doesn't change anything if it isn't an Airprint-supported printer
-
I've exported photos from Lightroom 5 from my laptop to my wife's desktop. The photos arrive as Archive and she's unable to do anything with them, such as catalog them in an IPhoto folder with other photos. Is there an adjustment I need to make when exporting from Lightroom 5 so we can avoid this problem? Thank you.
Sorry - this is the iPhoto for Mac support forum - Your question does not involve iPhtoo for the Mac in any way - you need to contact Adobe or use an Adobe LR support forum for LR support
Afar as iPhoto is concerned it can import JPEGs and TIFFs - plus a few others - I have no idea what an archive format is and neither does iPhoto
File Formats
Native RAW import and editing of images from leading digital cameras and camera backs
(See RAW support page for model listing.)
.ARW, .CR2, .CRW, .MOS, .NEF, .RAF, .RAW, .SRW, .TIF, .OLY, .FFF, .3FR, .DNG1
Compatible with all major still image formats
JPEG, GIF, TIFF, PNG, PDF, PSD2
LN -
My 27" iMac has just come back from the workshop after having a white screen issue repaired. I restored from my time machine and now the white screen is back and I am unable to access an recovery option. It looks like its no responding to the USB ke
Thanks for your reply! I must apologise for the quality of my post. I inadvertently posted it before it was corrected.
I am very disappointed with this iMac. It is only 18 months old and this will be the third visit to the workshop. I had expected more from Apple and from their repair agents. Luckily I have AppleCare. -
I have 2 apple ID's and one I could not access that had $15 and for some reason it made me create a new apple id, I now have $25 on the new account. How do I take the money and put it on one account?
You can't merge Apple IDs. What you could do is set up your phone to use the same iCloud accout you are using on your Mac. To do this, go to Settings>iCloud and turn all synced data (Contacts, Calendars, etc.) to Off. When prompted, choose to keep the data on the phone. When everything is off, scroll to the bottom and tap Delete Account. Now add the iCloud account you set up on your Mac (with the same Apple ID) and turn syncing back on for Calendars, Contacts, etc. When prompted, you will probably want to choose merge, to merge the data on your phone with the existing data on this iCloud account.
-
I want to change my store and it says that I have a 0.11$ credit and should spend it how before changing stores how can I do it?
You can use your remaining store credit by purchasing an item, and paying the extra amount using a credit card, debit card, or if your country's store supports it, your PayPal or Click&Buy account.
I you don't have an alternate payment method you can provide, then you will need to contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/ -
any idea how i restore my office email account, looks like i have moved all items to trash and now have no email account ! no time machine either
let's go back to your original post: what do you mean "it looks like you moved all items to trash"??
You DID move them to trash? (we can discuss WHY once we cure you)...
Can you open a window in finder and get to applications and then to utilities? Is MAIL in there?
And your "office email account"-- do you mean physical office, like place of work and you want that account in your mac mail on your computer? ~OR~ do you mean, microsoft office,mail account?
The difference is necessary to know... -
I have a symbol in the upper right hand corner of my iPad that looks like a lock. Now I am unable to connect to wifi.
Does anyone know how to fix this?If you see a lock icon in the upper right corner of the screen - then the screen orientation is locked.
Try the side switch above the volume rocker first and see if that unlocks the screen. If that doesn't do it, double tap the home button and swipe to the right and look for the lock icon all the way to the left.
If the screen is unlocked but still will not rotate, reset the iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the button
For the WiFi issue try Settings>General>Reset>Reset Network Settings. You can also power cycle your router, Unplug it for about 30 seconds and then plug it back in. -
I have a Nikon Coolpix P510 and with Picasa I am not able to view videos or continous photos. Before I purchase Adobe Lightroom I want to know if I am able to view those features?
The best thing to do is download the trial of Lightroom and see if it works for you. The trial is the complete program. The only thing different about the trial is that it expires after thirty days. Your images stay in the folders you already have so there's little risk. Good luck!
-
I had to change my apple ID and now I can't access certain features on my phone because I dont remember the old ID password, how do I get my phone to recognize the new ID and password
What features do you need to change the ID for?
Maybe you are looking for
-
Element Entry not showing up for new option in a plan after Open Enrollment
I had to add a new option in a plan. I have defined the option, added it to the plan. I setup 2 standard rates for this option; one non-tax and the other taxable. This is an odd example because 1 certain employee falls under Group Health Employee plu
-
ReferenceError: Error #1065: Variable is not defined.
Hi people. Whatever I do (seems like) I end up with the following message in Flash CS3: "ReferenceError: Error #1065: Variable is not defined." I have no clue to what causes it, and therefor I cannot seem to fix it. I've been trying to look for answe
-
Can't install Adobe Flash player ERROR. Please help
I tried to download the update of Adobe Flash Player BUT every time I try to download it... Look at the screen shot. ERROR. Please help me I am really happy if someone here can help me.
-
Airport issues after upgrading I-Tunes
Hi! My parents have a connection problem after upgrading I-tunes to 8.1.1. Environment: One Mac-Mini and one Airport Extreme on same desk 5 foot apart, wireless connection. One Macbook, usually in another room, wireless connection. For the past 2 yea
-
HT1338 Macbook Pro Updates to Support Nano
I recently bought the new iPod Nano, which needs itunes 10.7. I was trying to update my itunes; however it says I need Mac OS 10.6.8 or later (I have 10.5.7). When I look for the software updates it says there are none at this time. What update do I