HT2589 I have forgotten my security answers ..how to get them back
I have forgotten my s security answers please tell me how to get it back
https://discussions.apple.com/thread/4072454?tstart=0
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Similar Messages
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I have forgotten by security answers, how can I get help without calling ITunes?
I have been trying to log in to my apple Id in order to make a purchase, but i created my security answers over six years ago and the answers I produced no longer apply. Due to this, I am unable to make a purchase although I have Itunes credit in my account. Is there any way of talking to Apple about the problem without calling?
ThanksAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
i have forgotten my security answers and not receiving mails on my email id, how do i change my password?
Hello,
Your best bet and least run-around will be to contact Apple support team. They'll kindly help you change your email ID and reset your password, thereby changing your security questions as well.
The number is 1-800-275-2273
or
https://getsupport.apple.com/GetproductgroupList.action
Best wishes -
hello there i just have 1 question, i have forgotten my security answers to the login questions how do i reset/change these, so atm i cannot get into the itunes store on my new ipad2?
Hi sjs1983! You can get support for your Apple ID here:
http://www.apple.com/support/appleid/ -
I have forgotten my security answer,also my ipod not starting only showing apple logo.
i have forgotten my security answer,also my ipod not starting only showing apple logo.
<E-mail Edited by Host>Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
For iPod problem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT5312 I have forgotten my security answer
I have forgotten my security answer, I need help on how to retrieve it
Read the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
HT201209 I have forgotten my security answers for my account and need to retrieve
I have forgotten my security answers for my account and need to retrieve so I can purchase products.
<Email Edited By Host>User to user forum.
Posting your email address on the internet is not a good idea.
http://support.apple.com/kb/HT5665 -
Please help me. I have forgotten my security answers on two questions. It is not easy to restore it. Apple support did not send me on my e-mail the answers or did not make opportunity to have as an option to reset my security questions on line.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97776) -
I have forgotten my security answers
I have forgotten my security answers - any suggestions?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76734) -
I have lost my itunes and can't get them back. How do I do it?
I have lost my itunes library and cannot get them back. How do I do it?
'''Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)
Press ALT+ V T M (CTRL+V T M on Macs) on your keyboard. This should restore the menu bar (Firefox 3.6)
'''Other toolbars'''
View|Toolbars|Select the desired Toolbar
'''Other steps to try'''
Try restoring the default set by going to View|Toolbars|Customize| Restore Default Set. This will put the toolbars back in the default place
'''Safe Mode'''
You May need to reset toolbars and controls via [[Safe Mode]]
Make sure you completely close Firefox first. When you get to the Safe Mode window, select Reset toolbars and controls and then Make Changes and Restart.
Hope this helps! -
Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
My computer was hacked using a softbank pocket wifi, I had to install an earlier version of the disc provided for my mac reset my user password and I still need to recover my administrator password that was altered. I have lost all of my applications already existing on my mac including iPhoto, and all other applications. I am wondering how to get them back? I am in Japan and I have proof of purchase in my iTunes, but on my computer all the allplications are blocked. I have no idea what to do to get them back. It is very annoying.
Thank you for your help.
Erika K.Reinstall from the original source - the restore disks that came with the computer or from the App store if the computer did not come with disks
LN -
i have lost all my notes saved on my iphone after syncing it. and my default mailbox is gmail. notes were very important. and now i dont know how to get them back. can anyone help me out please? thanks in advance.
Try this ..
On your Mac open System Preferences > iCloud
Deselect the box next to: Notes
Then reselect it.
Give iCloud a few minutes to re sync the data.
Other than that, try Time Machine > http://pondini.org/TM/15m.html -
Okay i had to install Itunes onto my new OS because window's Vista messed up on me and i can't get any of my old purchases back from my account such as music and movies any ideas on how to get them back (i do not have the folder that contains old items from the last itunes or anything from that OS because it had a virus and i just wanted windows 7)
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope this helps,
JD -
I've lost a load of notes, but dont know why or how to get them back. I cant find the folder that is in my Yahoo account that people have suggested might be the location for the messages. I recently signed into iCloud for the first time. Any idea how to get the notes back? I really dont want to lose them.
It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes)
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