HT2589 One of the songs I purchased and down loaded will not play. The arrow/cursor keeps jumping off

I have a song purchased/downloaded, but the arrow keeps jumping off and it will not play

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

  • I have thousands of songs dowloaded from my cds and purchased from itunes that will not play.  It states the file cannot be found.  What happened to them and where are they?

    I have thousands of songs dowloaded from my cds and purchased from itunes that will not play.  It says file cannot be found.  What happened and where are they?

    When songs cannot be found, it's either because they have been moved from the original location that you told iTunes, renamed or deleted.
    So have you:
    renamed songs?
    moved them to a different loaction on your computer since you imported them into itunes?
    deleted them since you imported them?
    stored you iTunes library on an external drive? If so, that drive needs to be on and ready every time before you start iTunes.
    ... or is another programme renaming or even moving them, such as Windows Media Player? (It has been known to if you let it.) Did you previously use Windows Media Player?

  • I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

    I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

    Contacts are designed to be synced to a supported application on the computer or a cloud service.
    Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
    If you have failed to use the device as designed it may be too late to recovery anything.
    Is the device regularly backed up to a computer via iTunes?  If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

  • HT201401 I got a 3G phone and recently I downloaded the new version for my phone and every since some of my songs that i downloaded thru itunes will not play in it's entirety

    I have a IPHONE 3G and recently I downloaded the latest version for my phone and since some of my songs that I downloaded thru itunes will not play in it's entirety

    I have a IPHONE 3G and recently I downloaded the latest version for my phone and since some of my songs that I downloaded thru itunes will not play in it's entirety

  • Before iOS 7 I had previous ringtones I made from songs I purchased. Now they will not download to updated version. Says error... Why? Can this be fixed? I want my music ringtones back.

    Before iOS 7 I had previous ringtones I made from songs I purchased. Now they will not download to updated version. Says error... Why? Can this be fixed? I want my music ringtones back.

    Hi there.
    Thank you very much for your quick reply, it's really appreciated.
    No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
    I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
    While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
    I guess I need to fire up my PC and download it / sync my iPad.
    Thanks again for your help

  • TS1702 I just purchased and down loaded Pages to my iMac.  How do I get Pages over to my iPad?

    I just purchased and down loaded Pages to my iMac.  How do I get the Pages app over to my iPad?

    Kayden66 wrote:
    I will purchase the the Pages app from the app store.  Will the two apps sync?  If how are they synced?
    Through iCloud-> http://www.apple.com/icloud/features/documents.html

  • ?My music and pod casts will not play. I have followed the instructions many times.  I would like to toss this equipment.

    ?My music and pod casts will not play. I have followed the instructions many times.  I would like to toss this equipment.  help please.

    What happens when you try?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all media and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Songs are in my iphone but will not play

    Songs purchased on my iPhone will not play.  They appear on my itunes list and in my iphone play list.  They were once working fine but they are now not playing.  Some of them will play but not others.  All purchased from itunes.

    Try restarting the phone.

  • I have songs in my iTunes App that will not play.  It keeps saying that this computer is not authorized to play would you like to authorize it.  I would but its asking me to authorize an account that was changed.  What do I do????

    I have songs in my iTunes Application that will not play.  I keeps saying that this computer is not authourized to play name of song would you like to authourize it.  The problem is its the old account I had and that has been changed.  How am I going to authorize these songs when this account no longer exists.

    I posted about this yesterday -- it happened to me, and the solution was incredibly simple. An Apple tech guy had me delete my SC Info Folder, located on my XP in Application Data.
    Here is my post:
    https://discussions.apple.com/message/15134112#15134112
    Here is the link about the SC Info Folder (4th down):
    http://support.apple.com/kb/TS1389?viewlocale=en_US
    It wasn't every song, just a few of them. A nightmare to figure out what to do, but it was solved upon reboot.

  • I just updated itunes and now it will not play any of my music.  What is wrong?

    I just updated to the new version of itunes and now it will not play any of my music.  It says that it is playing but nothing happens.

    Hi ryanmar,
    If you are having issues with audio playback in iTunes for Windows, you may find the following article helpful:
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/TS1362
    Regards,
    - Brenden

  • I updated to IOS 7 on my Ipad 2 and now videos will not play, they freeze and skip and will not play.

    I updated to IOS 7 on my Ipad 2 and now videos will not play, they freeze and skip and will not play.  Can anyone help?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    How much Available storage space do you have?
    iOS 7: Help with how to fix a crashing app on iPhone, iPad (Mini), and iPod Touch
    http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/
     Cheers, Tom

  • With purchased music videos they will not play, an error comes up"The requested URP was not fopund on thsi server", and video doesn't play?

    I ahve purchased 5 music vidoes from iTunes and they will not play on my iPhone4. The error message that appears is:
    "The requested URL was not fopund on this server"
    I am not sure how to fix this so I can watch my videos?

    It all depends on exactly how you move the library from one machine to the other. The database holding information about your library is normally in a folder called iTunes, with the media in a subfolder called iTunes Media. In this layout you can usually copy the entire iTunes folder from one machine to the other and it will work. If the media folder is split to a new location however then often the links to tracks will fail on a new computer.
    You shoud find that the FindTracks script is able to repair the links in your library.
    I'm not sure I know what is going on with the purchased music, however if you enable Edit > Preferences > Store > Automatic Downloads > Music you should be able to recover your past store purchases.
    tt2

  • When I select a song on my iTunes library is will not play, no sound and does not advance.  The speaker on my computer MacBook Air is fine and functioning otherwise.  I am a complete idiot when it comes to computers, ext.  Can anyone give me some advice

    When I select a song to play from my iiTunes library it will not play, advance, no sound.  Speakers are fine otherwise on MacBook Air.  Where can I start.?  Thank you for any suggestions.

    Hi,
    See if these Links for Home Sharing add any light to the problem
    Understanding
    http://support.apple.com/kb/HT3819
    Troubleshooting
    http://support.apple.com/kb/TS2972
    How to
    http://support.apple.com/kb/HT2688

  • I purchased the iPhone 4S  32 GB and my headphones and car jack will NOT play in the left speaker of either.  Have had the iPhone since late February , can't get ANY help........

    I have the iPhone 4S 32 GB and the headphones that came with it will NOT play in left ear.  It will also NOT play in my car left speaker when using the auxiliary connection in my car..............  Have only had since February 26, 2012, can't get HELP anywhere , disappointed

    Where have you tried to get help?
    basics from the manual are restart, reset, restore.
    If that fails, then make an appointment at the genius bar.

  • After the latest version of Adobe flash player was installed, movies and tv shows will not play, and

    After the latest version of Adobe Flash Player was installed,  movies and tv shows  will not run, and most of the news videos will not play. I've tried uninstalling and reinstalling it but that does not help.

    I have windows (crap) seven and internet explorer.  When I try to access movies or tv shows, I'm always asked to install the latest version of Adobe Flash Player.  When I check the programs list, it indicates that Adobe Flash Player Active X is installed.  I have uninstalled adobe and reinstalled it several times.  Do you suppose this is a virus, and I need to redo the hard drive completely?

Maybe you are looking for

  • SUS Invoice created in R/3 instead of Credit memo

    Experts !! I am able to create credit memo in SUS, the XML message InvoiceRequest_Out does get generated in SUS, but unfortunate to get the Invoice document generated in R/3 instead of Credit memo. I also see that the SUS XML has a tag <CancellationI

  • Mdp to tv

    I have a late 2011 MBP 13' 2.4ghz i5. I tried using the Mini Display port to an HDMI cable to connect to my tv, my screen would turn blue for a second then return normal and wouldnt display on the TV, even when I closed the lid it wouldn't play video

  • Does apple give support

    my macbook pro and my life have been turned upside down by mavericks. not only was my mac corrupted when i downloaded it origianlly (the apple store redownloaded it 3 further times and then had to resolve to WIPE my machine!!!) but the repercussions

  • Wont go into disk mode

    I have the Ipod Nano 6th Generation. The other day I went to power up the ipod and it would not switch on. Eventually I got just a white screen and this is all it does. I have done a restore through I Tunes and this has not done anything. Also when h

  • Messages not delivered

    I updated the new software a few days ago and since then I have experienced the odd problem with messages not being delivered but in the end the Try Again worked.  But today I cannot send any messages, try again does not work and I also cannot use Fa