HT2589 When i go to sign in on itunes it Just says accessing Itunes store and won't log me in Help?

I can't get get logged into itunes on my computer

oohh never mind i may have figured it ouuut lol

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HT2292 I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

When I try to sign in, I get a message saying its already running, and I have to restart my computer each time.

I'm not sure how much more info I can give...When I go to sign on after having been on and shutting down, I get a message indicating an application of Firefox is already running and need to shut it down or restart my computer. As Firefox is not running, I have to restart my computer each time to get back on.

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

HT1926 When I try to go to the itune store it doesn't open. Just says accessing itunes store. Can someone help me please

When i try to get into the itune store it just keeps running and never let me in. Help anyone.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Have itl and xml files on external hd am running home premium. can no longer access files, am told this is because they were created with a newer version of itunes. also when i try to download 10.3 it wont, just says invalid drive j and for me to try aga

i am running vista home premium on desktop and vista basic on laptop. have placed my itunes music with .itl and .xml files onto external drive connected to another desktop running vista and can no longer access music on first two mentioned comps only on the one connected to external drive. always am told that the library cant be read because it was created using a newer version of itunes. have tried to download 10.3 but it always tells me that i have and invalid hard drive j and to try again. any ideas?

Older versions of iTunes cannot read libraries created with newer versions of iTunes. You need to have the same version of iTunes on all your PCs. Is that the case?
As far as the problem installing iTunes goes, see this article from b noir on dealing with the problem:
https://discussions.apple.com/thread/2450004
If you get to the point where you need the Microsoft Installer cleanup utility, you will need more help as it has been withdrawn by Microsoft. but I am hoping the virtual drive trick will work,

Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong.

Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong. Thx

Hi DesCoop,
You must initiallly activate iCloud from an IOS device or a Mac. You cannot inititally activated from a PC.
Sorry.
GB

How do I get the function browser to appear when I types an = sign in a cell-The fn browser was working OK and then quit appearing---

How do I get the function browser to appear when I type an = sign in a cell-The fn browser was working OK and then quit appearing---

I just stumbled onto the answer---The format sidebar must be selected before the function sidebar will appear--Did not see this in the help section--maybe just overlooked it--

My ipad is connected to my wifi, however when i try to sign my ipad into facetime is says that it is having trouble connecting. I use my wifi to get on the internet on my iPad so i have no idea what the problem is. Help Me

My ipad is connected to my wifi, however when i try to sign my ipad into facetime is says that it is having trouble connecting. I use my wifi to get on the internet on my iPad so i have no idea what the problem is. Help Me

- Did it successfully connect to the network before?
- Do other devices successfully connect to the network now?
- Does you iPod successfully connect to other networks?
- Have you reset your iPod?
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Reset network connections: Settings>General>Reset>Reset Network Settings
- Powered off and then back on your router
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
-When you restored you iPod did you restore to factory defaults/new iPod? If not try that.
- If you look at the network properties on the iPod what IP address is assigned when you think you are connected but actually have no internet connection. If it starts with 169 then the iPod never connected to the router, the 169 address are self assigned.

HT1420 i can not access my account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavialable,but i can sign into the apple website.

i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.

That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

When I try to sign into my sync account it says that there is not such user.

When I try to sign into my sync account it says that there is not such user. I do NOT want to register again, as doing so has a perverse way of creating duplicate accounts. I also have an account password file to keep track of user login data: user name, email address used, password, so this is not a matter of just forgetting the account name etc. I just updated to Firefox 29, though this could be coincidental.
I use windows 7, with latest updates & patches.

Firefox 29 introduced a new sync mechanism. This new system has only been around for about 2 months, so it is likely that you actually don't have an account. You can see help information for the new Sync here: [[How to update to the new Firefox Sync]].

I cannot sign in to my facetime, its saying waiting for activation and when i sign in its saying error occur

i cannot sign in to my facetime, its saying waiting for activation and when i sign in its saying error occur

Hey tavz91,
If you are getting an error when attempting to use FaceTime, I would suggest that you troubleshoot using the steps in this article -
Get help signing in to FaceTime, Game Center, Messages - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

HT201412 my iphone just turn it off for no reason, when i turn it on after 2or3 min it just shutdown by it self, and even when i charge my iphone it works, but once i take it off then it shutdown again.

my iphone just turn it off for on reason, when i turn it on after 2or3 min it just shutdown by it self, and even when i charge my ipjone it works, but once i take off the charge then it shut down by it self again

Hello there, queen168.
The following Knowledge Base article provides some good steps for troubleshooting your particular issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I am trying to use the locate my macbook that was stolen. How do I know if it is set up on the service. It shows on the list but just says it is offline and doesn't say when or where it last was. I am trying to either locate it or erase it. HELP

I am trying to use the locate my macbook that was stolen. How do I know if it is set up on the service. It shows on the list but just says it is offline and doesn't say when or where it last was. I am trying to either locate it or erase it. HELP

Since you can see it in your device list it must have Find My Mac activated, but you're going to have to wait for them to take it online in order to either locate, lock or wipe it. Until it goes online you can't do anything. http://www.apple.com/support/icloud/find-my-device/
iCloud: Locate your device

When I try to print an Adobe document, instead of printing, it just says print to file and tries to put it in a file.

When I get an e-mail with an adobe document, I open it and try to print it. It will not print on my printer - it just says print to file and trys to download to a file on my computer. Then it locks up.

Do you have '''Print to file''' selected?
See this:
[http://kb.mozillazine.org/Problems_printing_web_pages]

My iphoto will not load, all it does when i open it is just show a blank iphoto and won't load any of my photos that were already in there.

My iphoto will not load, all it does when i open it is just show a blank iphoto and won't load any of my photos that were already in there. Any way to fix it ?

Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

HT2589 When i go to sign in on itunes it Just says accessing Itunes store and won't log me in Help?

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