HT2589 When I'm required to enter billing information, the window becomes invisible. Help?

I just got my iPad 1 a few days ago. I'm trying to sign in to the App Store, but when I'm required to enter my (mother's ) billing information, the screen goes blank, and I can only tap aimlessly on the screen to enter random stuff into whatever field it could be. I'm purely guessing as to what the heck I'm supposed to be putting in the (invisible) blanks. Please help me, I really want the Instant Buttons app!

Try resetting your iPad ..
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Then tap the App Store icon and see if you can login.

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    please help .. when entering billing information  its saying i need to contact itunes support about payment review transaction . where can i do this . much appreciated

    Contact iTunes using the link provided. Or, use the contact information found on the Contact Us page, the link to which is at the bottom right of every page.

  • HT2534 I was previously using itune gift cards to purchase music. Now, it requering to enter billing information and i don't want to have a credit card on the sytem. How can I bypass this billing/credit card requirement?

    I was previously using itune gift cards to purchase music. Now, it requering to enter billing information and i don't want to have a credit card on the sytem. How can I bypass this billing/credit card requirement?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?

    Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
    http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
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    http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
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  • My ipad is disabled and I updated it, then the apple id and password were required I entered it but the itunes says this email cannot be used to unlock this ipad. So what can I do?  anybody help me please.

    My ipad is disabled and I updated it, then the apple id and password were required I entered it but the itunes says this email cannot be used to unlock this ipad. So what can I do?  anybody help me please.

    is it the ipad that is disable or your Apple ID?
    This article contains instructions on what to do if have forgotten your passcode or  your device is disabled:
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    http://support.apple.com/kb/ht1212
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  • HT204053 First time to use apple ID at iTunes and I was asked to enter billing information. After I did, it shows a message "contact iTunes support". What should I do?

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    I'd much rather redeem codes for iTunes rather than enter credit card details, do I have to enter billing information?

    Yes, but you need to follow the instructions in this Apple support document carefully and concisely in order for the None option to show up for payment methods.
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    B-rock

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  • HT2589 my country is not listed in billing information

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    Hi..
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    http://forums.adobe.com/message/5067997#5067997
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