HT2693 I can't update my applications. When I try it says can't connect to I tunes store

I am having problems updating my apps. I have tried before and it worked. One I tried and forgot my password, it stopped working. I can still by apps from the app store. But when I try to update them it says can't connect to the I tunes store.

i bought my daughter an ipod touch and i can not connect facetime from my iphone 4. i get a picture on both but the one that's calling continues to ring and says connecting. is this a firewall issue?

Similar Messages

  • HT4009 When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

    When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

    Ollie1998 wrote:
    What do i need to do?
    You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
    https://expresslane.apple.com/GetproductgroupList.action

  • HT5622 Can't connect to I tunes store keeps saying retry...

    Can't connect to i tunes store keeps saying retry

    Look for help here.
    Can't connect to the iTunes Store - Support - Apple
    And Here...
    Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight
    You can also try resetting your router. Unplug it from power for about 30 seconds and then plug it in again. Reboot your iPad as well.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • TS1424 can't connect to i tunes store for app update only

    Hi, when i need to do an update for any apps i get this message cannot connect to i tunes store!!
    But to do any apps download it works fine and i don't get this message?

    Hello Barneykaren,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

  • Can't connect to I-Tunes store

    Every time I try to go to the store I get a message that says, "itunes cannot connect to the itunes store. The network connection timed out." My connection to Itunes has been fine up till now. This has been happening for the past 2 days. Below is the diagnostics log. Please help!
    Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
    Compaq-Presario FK586AA-ABA SR5610F
    iTunes 10.1.2.17
    QuickTime 7.6.9
    FairPlay 1.10.24
    Apple Application Support 1.4.1
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.3.1.3
    Apple Mobile Device Driver not found.
    Bonjour 2.0.4.0 (214.3)
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    iTunes Serial Number 7DCE80AC9B5D6D2F
    Current user is not an administrator.
    The current local date and time is 2011-02-01 17:52:00.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce 6150SE nForce 430
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: 77c966af7cbfc9a9728b6e791d5bbe70
    iPodService 10.1.2.17 is currently running.
    iTunesHelper 10.1.2.17 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {60DD5877-C6BC-4CDB-95A0-AA9DB8E633FE}
    Description: Broadcom 802.11g Network Adapter
    IP Address: 192.168.1.102
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Tue Feb 01 11:34:41 2011
    Lease Expires: Wed Feb 02 11:34:41 2011
    DNS Servers: 68.87.68.166
    68.87.74.166
    Adapter Name: {A98ED8F2-CD2A-4269-A79F-2F73FC9DEF54}
    Description: NVIDIA nForce 10/100 Mbps Ethernet
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: Yes
    HTTP Proxy: 127.0.0.1:8992
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Disabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2011-01-26 16:39:08.

    Just wondering, is your ISP Time Warner? Someone posted TW was having problems with the iTunes store - maybe that got fixed.

  • When I try opening iPhoto on my iMac (OSX 10.9.2) it says I must first update the application; when I try doing so from the App store, it says there are no updates available. I have not renamed or moved iPhoto which was preinstalled. How to solve?

    When I try opening iPhoto on my iMac (OSX 10.9.2) it says I must first download the update; when I try doing so from the App store, it says there are no updates available.  Stuck in a classis Catch-22 - any ideas how I might solve the problem?

    Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
    BTW, I'm having no problems with 3.6.18 but after learning about the existence of version 5.0.1, I'm a bit too eager to lay my hands over it.
    Thanks for your help; hope this wasn't extremely long.

  • Error message : can't connect to I Tunes store ?

    I purchased a Tv episode from ITUnes that won't open. When I try to report the problem I'm eceiving this error message.
    Help?
    Thanks...

    Hello Stefansoehne,
    And welcome to Apple Discussions!
    Try flushing your DNS cache by issuing the following command in a Terminal window. Many other users receiving the same error have reported that they were able to resolve the issue by clearing out the DNS cache.
    *sudo dscacheutil -flushcache*
    (You'll need to enter your Admin password)
    Hope it helps.
    B-rock

  • HT1414 Can't connect to I tunes store on my iPad. Help!

    Can't connect to iTunes.  Have Internet connection

    Go to Settings>General>Date & Time and change the date to a few months in the future and then re-try.

  • HT1414 I can not do app updates on my phone or I pad it says can not connect to i tune store

    It seems to have started after I got my new Mac 27 inch in Oct .I have tried everything
    Any ideas from anyone

    sign in in ur compiuter with ur apple id and pass sync the iphone and the ipod u may have to authtorize computer from ur itun  as well

  • I Tunes can't connect to I Tunes Store

    Haven't been able to download songs for 6 weeks - worked fine before that. Get error message to check network settings, but all working fine - in possible related issue, can't access secure websites (example, Yahoo mail)through Safari, but no problem accesssing same websites using Firefox.(Safari can’t open the page “https://login.yahoo.com/config/mail?.intl=us” because it can’t find the server “login.yahoo.com”.)

    Make sure you allow ports 3689 (TCP) and 5353 (UDP) access in your security software. if that doesn't work, try disabling your security software.

  • HELP tried all suggestions and still can't connect to I-tunes store

    I know this has been posted a million times, but I'm still having problems. It's telling me the network was refused. Diagnostics says connection to the store was successful and I've done permit all on Norton for the firewall. Does anyone have a suggestion?????? HELP

    just checking. have you permitted iTunesHelper in Norton as well? see:
    iTunes cannot connect to the Music Store or Shared Music after installing Norton Internet Security

  • Can't connect to i-tunes store Error (450)

    Cannot connecrt to itunes store erroe(450)

    Make sure you allow ports 3689 (TCP) and 5353 (UDP) access in your security software. if that doesn't work, try disabling your security software.

  • Can't load up dates to iPhoto when I try it says 10.8.2 or better is needed I have that on my MAC what to do

    Can't load updates to iPhoto when I try it says 10.8.2 or better is needed. I have that, it was loaded by a tech at the genius bar in August.  How can i correct this?  Fried

    What version of iPhoto are you currenty running and what version do you want to update it to? Where are you trying to get the update from?
    OT

  • I keep getting message to upgrade to latest in bridge but when I try, it says I'm up to date...

    I get error message telling me to go to tools to update Bridge but when I try, it says there are no new updates...

    Wondering why you have no replies yet?
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • HT203421 i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this

    i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this problem.

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1. You don't own another Mac.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    2. You do own another Mac.
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.

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