HT2693 I have purchased a new computer- I have tried to transfer my library but itunes says my serial # is invalid

I have purchased a new computer and am trying to move my library to it. I got rid of my old computer. I have tried to input my new c.p.u. serial # but i-tunes rejects it as an "invalid" s.n. I checked with the manufacturer and they verified my serial number as valid. Also, i would like to talk to somebody on the phone who represents i-tunes. Is that possible or am I just out of luck?

Moving this discussion to the Downloading, Installing, Setting Up forum.
Ninaa43224110 what version of Illustrator are you installing? Are you using the serial number registered under your account at http://www.adobe.com/? For information on how to locate the registered serial number under your account please see Find your serial number quickly.

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Hi! I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how.

Hi! I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how. When I called Tech Support, they suggested forum because this is such an old product. Is it best if I just purchase the new product? Do I have to do anything else?
Thanks for ANY help!

as long as you have your serial number, you can install on your new computer.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

HT203167 I bought a new computer and am trying to get my library to the new one and purchase some more music. I downloaded itunes but can't get any further. thanks

I bought a new computer and am trying to get my library from the old computer to the new one and download some more songs. I have downloaded itunes to my new computer but can't get any further. sorry, I am a computer dinosaur. Thanks for your help.

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
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I plan to purchase a new computer. How do I transfer my subscription to a new device?

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Hi lauriel50178684,
If you're referring to an Acrobat.com online subscription, you can simply log on to https://cloud.acrobat.com via a web browser on your new computer.
If you purchased an Acrobat subscription, you can redownload that from https://cloud.acrobat.com/acrobat. This pages offers some great step-by-step instructions for downloading and installing an Acrobat subscription: Acrobat XI Subscription | Download and install
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Follow these instructions
iTunes: How to move your music to a new computer (Mac or Windows):
http://support.apple.com/kb/HT4527

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Having same problem, DId you ever figure out a solution

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

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Try these in order - from best option on down...
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Download Mac OS X 10.9 from the Mac App Store. If it's incompatible with your computer, Mac OS X 10.8 will be as well.
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thank you very much
Josh Stainsby
[email protected]

http://www.apple.com/osx/specs If your Mac is supported, open App Store, make a backup and purchase Mountain Lion. See if your programs are compatible > http://www.roaringapps.com

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Welcome to the Apple Community.
Are you following these instructions.
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Reconnect the power cable (only for Apple TV 3)
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HT201412 i have tried to update my apps but it says i don;t have enough money in my account which i find unusual concidering the apps are free what is the problem

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Hey Clifton Hill, jr.
I understand that you are having issues tracking down your Apple ID for use with the iTunes Store. Whether you have lost track of the email address you used, or your password, the following resource should help to resolve your issue:
http://iforgot.apple.com
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So, how do I get it all to transfer so that it works? I know it simply isn't as easy as moving the external drive to the new computer. When I first bought the external hard drive I was able to easily follow instructions for consolodating libraries, etc, but can't seem to find how to change computers when an external drive is involved.
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Niel-
Thanks for the response. Do you have more specified instructions to which you can direct me? This sounds "too easy." I had a problem once before consolidating libraries (when moving the music from my hard drive to an external hard drive on my old computer). I missed one small step and it was a nightmare!
My libraries are already on my external drive, btw. Thanks.

HT2693 I have purchased a new computer- I have tried to transfer my library but itunes says my serial # is invalid

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