HT2693 I have the phone number and iphone serial # of my second device that is missing. However it has the same Apple ID and is not showing up on the "Find iphone". Could you please help me?
I have the phone number and iphone serial # of my second device that is missing. However it has the same Apple ID as my other iphone and is
showing up on the "Find iphone". Could you please help me find my iphone
<Personal Information Edited by Host>
Sorry if this seems negative but you really should post such a question in the iPhone section of Apple Communities. You are much more likely to get expert help there immediately.
Just re-post with the same detail.
Similar Messages
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I am asking this for my friend, who was using iphone 4. He lost it one week back and couldnt find it so far. He is having his IMEA number of the phone. Could you please help me in tracing out this?
If he has not previously set up Find My iPhone, there is no way to
track the iPhone. Apple does not and will not track phones.
Immediately change all passwords. Hopefully he was using a passcode
to get by the lock screen. If he was, his data is protected; if not, anyone
who finds the iPhone can access anything that was on it. -
Dear Apple,
I have an iPhone 4 32GB (black), i bought from softbank, japan. Now, I have recently finished a graduate and i'll comeback home in Laos. But i can't continue to use my iphone.
Could you please help me to unlock my phone so I can use it with other carrier Sims. I would appreciate it.
Please let me know if you could help me out. Thanks again.
<Edited by Host>Like ckuan said, Apple does not unlock iPhone; your carrier does, provided that the carrier offers this service.
Unfortunately, SoftBank does not offer authorized unlocking of iPhone.
Your best option is to sell this phone and buy another iPhone from the carrier of your choice or better buy a factory unlocked iPhone so you would be able to use it with any compatible GSM carrier around the world. -
I installed viber on my iPhone 5s. After entering my number, it says:"
No Service
It seems to be a problem connecting to viber's service.please check your connection and try again"
Nevertheless I have connected to the internet.
Could you please help me?Hello!
Using a cradle with the Tungsten E2? Tried bypassing the cradle and just use the hotsync cable? Tried a different computer yet? Somehow, the PC is having problems getting a signal from the device. I assume you have the laptop charger plugged into the laptop during this? Not going through a docking station or port-replicator.
One crazy thing you can try is unplug the charger from your laptop, remove the battery from the laptop and leave it out for like 10mins and put it back in and reboot the laptop. This should not cause side effects but still contact your OEM to make sure that nothing else is needed after leaving the battery out for extended period of time. Keep me posted.
Post relates to: Treo 650 (Unlocked GSM) -
when I make a call or recieve a call, the voice of the other person is not heard. but speaker phone works. what could be the trouble. could you please help me in resolving this? iPhone 4, iOS 6.1.3.i had purchased my iphone 4 factory unlocked from usa last month.i am from india so will any apple service centre help me for this issue?
They will help you just make sure that you make a appointment before you go into the store. Also if the iPhone needs to be replaced and you are not within your year of hardware coverage, that is when they will ask you to pay a fee.
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Hi, I updated my iPhone 5 to 6.1.3 ,and I'm trying to update my apps but it asking me to sign in to the billing information. So could you please help me . Thank You
Take the SIM out and reseat it. Was your phone jailbroken or unooficially unlocked? If so then when you upgraded the phone locked again to the original carrier. If that is the case you need a SIM from that carrier to use the phone or you could contact that carrier and have them unlock it for you
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Could you please help me to fix my iPhone 4S
After the latest update we've had to iOS 6, I was not able to use FaceTime, it kept giving me an error that I was supposed to wait for an activation code which never arrived, after that I read many solutions which included resetting the networks, which I did to try and fix my problem. What this actually did was to break my network settings an now it doesn't recognize any wifi signal unless I have the router next to me and even the it is difficult.
Now I don't have FaceTime or access to wifi with my iPhone!
Please help me!Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility. -
I have a macbook pro with 250 GB of Space, 2.2 Processor, 16 GB of Memory 1600MHz, and Intel Iris Pro 1536. I backed up my apps using iTunes but I am having a hard time restoring my apps back to my iPhone 5s so could you please help me?
So did you ever get your apps back on your iPhone?
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My iPhone 4 is going auto off and auto on. Could you please help on this please
my iPhone 4 is going auto off and auto on. Could you please help on this please
iOS 8.1.3 is the latest version. There's nothing to download.
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Itunes 10.6 doesn't recognize my iphone 4s 32gb, could you please help me?
I bought an iPhone 4s 32gb from Singapore. I'm living in Chennai, India. To connect it to my computer (windows XP,), I have downloaded iTunes 10.6.1.7. Unfortunately iTunes is not recognizing my iPhone. I had tried to troubleshoot it by reinstalling iTunes (2 times). I have restarted the apple mobile device from control panel. I try connecting my iphone in another usb port. but no use. I don't know what am I missing?. iTunes opens on my computer. but doesn't recognize my device. when I click on help. it says an "unknown error has occurred. your computer is not connected to internet. please check your internet connection and try again later". I don't know what to do? could you please help me? thank you so much for your help and time.
I did the apple's diagnostics test on my computer. I'm pasting the result for your info.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
System manufacturer System Product Name
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0013AC2C0E8DEF50
Current user is an administrator.
The current local date and time is 2012-06-12 20:13:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel(R) G41 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Jun 12 19:48:36 2012
Lease Expires: Wed Jun 13 07:48:36 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
G: Optiarc DVD RW AD-7220A, Rev 1.01
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.Well, you do not mention what computer OS you are using, so here are the support documents for both.
Windows: http://support.apple.com/kb/TS1538
OS X: http://support.apple.com/kb/TS1591 -
HT4623 Could you please help me to unlock my phone
I have an iPhone 4 32GB (black)and it's already out of contract so I think it's eligible to unlock as well.
Could you please help me to unlock my phone so I can use it with other carriers in other countries. I'll appreciate for your response.
My IMEI numbers is: 012427009166282
My hardware serial numbers is: 86025A71A4T
Please let me know if you could help me out. Thanks again.ONLY the carrier to which it is locked can unlock it. no one else.
Contact that carrier and ask if they offer this service and if you qualify
You should not leave your iphone information on a public forum. -
Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!
What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.
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I cann't open App Store in iPhone 4 after upgrade to iOS 6, could you please help me !
Hi, could you please help me to solve my problem ?
After upgrading to iOS 6 , sometimes I cann't access to App Store on my iPhone 4 ?I had this too when I updated to iOS 6 today. Solved it by doing a restore to factory conditions followed by a restore to my last backup. Now its idling around 45% CPU and is back to its snappy performance.
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I lost the app "app store" on my iphone. How to get it back? I couldn't find a way neither on the iphone mor on iTunes Could you please help me in restore this app? Thanks
The App store is a iOS function and cannot be deleted. Try checking other home screens/folders and see if you can locate it. If not, go into Settings>General>Reset>Reset Home Screen Layout.
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Hi, ı have a problem once I push the power button and it starts to opening but small symbol turning and turning, it really lasts so long. could you please help me? is it so slow to open a mac pro.
OS X Version Number?
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
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