HT2693 iPhone bought from eBay was sim locked
Two iPohne 5 we're bought last year in eBay and were locked the SiM lock. As these two iPhones were located in US and the Carrier is Sprint previously but I use them either in Hong Kong or Mainland. Is there any solution for me to release the SIM lock so that I can use other service provider such as HGC or China Mobile without regional restriction?
No. Apple can not help you. ONLY the carrier the phone is locked to can authorize unlocking it.
If the carrier wants to charge for unlocking, that's up to them. Most carriers will not unlock them if you are not a current or former customer of theirs and many will not unlock them if the phone is not currently active on thier network.
Dick Cheng wrote:
Since the BUY IT NOW cost is very low I bought them and shipped to HK.
I guess now you know why they were so cheap.
Similar Messages
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Stolen iPhone bought from eBay help!
Hello there
I don’t know if this will sound to you inreresting but i thought i should write to tyoy informing of a case that involves my iphone4
Last year on August i got my iphone4 through ebay from a good rated seller factory sealed and was using it here in Greece without any problem. I paid through paypal by the way
After almost a year a strange thing happened. I thought i should extend my iPhones warranty so i went to the apple website and put my serial number and my apple id so the phone was linked to my account. Late i know but better late than never
At the end of the process i regretted and i stopped the process. After 8 hours or so i received an email from the US from a detective. Yes i know i thought yeah ok this is a spam
This person informed me that the apple product that i have was stolen from the apple factory
Again i thought this was a scam
This person though informed me of the product that i owned and he even provided me with the serial number!!!!i asked him where did he find my email address and he said he got it from apple.
The story continues of course with me trying to resolve the issue with ebay and paypal but without any success
To be honest i was very suprised with this especially when after soo long i now know that i have a stolen product. which from my end is legally purchased from ebay through paypal
We have a forum here in Greece www.applemania.gr me being one of the owners and as you can imagine we follow you and all apple news. This is the reason that i thought i should write to you and inform you of this issue in case you find it interesting
I am not attaching the email of the detective in Colorado but if you wish i can
if anyone has any ideas what my next steps should be please do tel!
Thank you for your timeeNovator wrote:
im a member since day one and never had problemns..this isnt exactly a problem either cos i am using the phone and the phone was purchased legaly through there
im asking if there is any chance of returning the phone to apple or ebay due to this case
FYI: You can NOT legally purchase something that was stolen. It's called receiving stolen property in the US and is a criminal offense. Since you bargained in good faith when you purchased it, you would most likely not be charged IF you surrendered the phone to authorities and cooperated with them in helping to identify the seller.
You will need to get documentation from law enforcement to present to e-bay/pay-pal to plead your case for a refund and will most likely need to return the phone to Apple. I would speak to law enforcement in your country and ask them to handle the communication.
This, people, is why it's a bad idea to buy things from e-bay. In the beginning, it was a good source for some things, now it's just a nest of thieves and scam artists. Not all of them, of course, but a significant percentage. -
I bought an iPhone 3GS from eBay all was fine until I had an hardware fault I sorted that out on mp pc and now it won't activate I've been using a 3 SIM card since I have had it and it just won't activate.as far as I'm aware I bought the phone as new so no jailbreak can any1 help
Your ebay purchased phone was hacked/jailbroken. You cannot get help here for jailbroken phones. Sorry.
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So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password
Bmscotr5 wrote:
How can I sign out of her icloud w/out having to have the last users password
You cannot.
Removing a device from a previous owner’s account
Try and get a Refund. -
hello my frend, i dont know what i have to do. I bought iphone 4 from ebay and it is locked can you help my to unlock ?
<Edited By Host>Only the wireless carrier to which the iPhone is locked can unlock
it. Contact them to see if they offer unlocking and if you qualify.
Apple does not unlock iPhones - wireless carrier has this responsibility. -
i brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him....but i called to tmobile, they said this phone is not a stolen one,,thet told me to contrac apple.....is apple can unlock the icloud?
Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
I bought an iPhone 3 from eBay and when my husband tried to update it all that comes up on the screen is the imei and iccid numbers along with the iTunes icon and a USB. I can only use it for emergency calls as that is all that happens when I slide it on. Have I paid $250 for a dud phone or what can I do to fix it. Any help would be appreciated .
Sounds like your iPhone was hacked to unofficially unlock it. You can put it in Recovery mode, connect it to iTunes and Restore it in iTunes. Then you will need to call AppleCare, give them the model and serial numbers and find out which cell provider it is locked to. After you get that information contact that cell provider and see if you can get it officially unlocked.
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I bought an iphone without realizing it was icloud locked
Hi everybody,
I bought an iphone without realizing it was icloud locked, does anybody or apple know how i can find the name of the earlier owner? i would talk to him maybe my iphone is lost or stolen, maybe the pervious owner will remove his icloud, i want to use it, I`m from romania the iphone is from france
ThanksReturn it and get your money back. If you can't do that, then turn it over to the police. It's useless to you. Apple will not divulge that information to you. The phone is probably stolen.
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Is there a solution to open the network locked iphone 6 Ali Sprint
I've purchased iphone 6 from ebay and upon arrival I have to drag the device is locked and not supporting the network in Saudi ArabiaThere is no solution other than to contact Sprint and ask them if they will unlock it.
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Hello all. My secondhand ipad, recently bought from ebay, surfs the internet fine but a large black square locks the screen if I try to access any APP. What is the problem and what can i do about it please?
Hello all. My secondhand ipad, recently bought from ebay, surfs the internet fine but a large black square locks the screen if I try to access any APP. What is the problem and what can i do about it please?
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How can I use a SCH-LC11 device in CHINA which bought from ebay. I am not Verizon customer but I prefer to using your 4G LTE Router . How can I get the unlock code? The device may have a bad ESN but I only use it in CHINA. Kindly looking forward your reply. Thanks!
It's good to read Antoniad's post. It reassures me that I can use my new iPad as an international communication device which is the reason I purchased the thing. However, I called Verizon today (my provider of cellular data) who told me that I can't just pop in a SIM card as you suggested. He also said that he was from the "Pre-Pay" division of Verizon and he was certain that I couldn't do what I planned to do. I was extremely disappointed as I had called Apple prior to buying the iPad and I read the algorhythm on the website for choosing an iPad before purchasing. Those sources were quite specific and the information seemed clear. I would be able to use my iPad to communicate through cellular connections while traveling on the road, literally, abroad. I was told that I could pop in a data card wherever I was, just as you indicated in your message above, and voila I was good to go. The Verizon rep definitively rained on that parade, but said that I might be able to do this if I have a "Post-Pay" account, a different area of Verizon. I haven't had the chance to talk to this division yet, so I looked to Apple's Support for answers. Maybe I will find out that I can use my iPad as an international communication device while traveling on the road afterall, however, it appears I may need a different type of account (Post-Pay), something I was never warned about. Can I switch to this kind of account? I don't know. I have to find out. If you have any information about this issue, it would be good to share since I strongly suspect there are others who bought the iPad for the same purpose that I have.
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Can i use IPHONE bought from America in INDIA
I want to clarify a doubt whether an IPHONE bought from America can work in India..
Only if you want to roam on an AT&T account. The iPhone in the USA is locked to work only with an AT&T SIM.
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I have an iphone 4 from japan it is locked with softbank
i have an iphone 4 from japan it is locked with softbank it was sent to me here in manila,philippines and i tried resetting it and after it was asking for the sim that was from the carrier. what should i do? i just want to activate it. ios 5.0.1 baseband 4.11.. i need help
The only way for the iPhone to be unlocked is for Softbank to unlock it .
They have it locked to their network because they will have subsidised the original purchase price
If you look here it looks as if Softbank do not offer unlocking
http://support.apple.com/kb/ht1937 -
Are the iPhone 4S available in China SIM locked or SIM lock free?
Are the iPhone 4S available in China SIM locked or SIM lock free?
The iPhone stores no data on the SIM card.
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i purchased iphone 5c from ebay india . after 35 days i updated software n from that day phone battry is not workin well , getting dry in 4 hrs . i m reaaly ****** with phone performace , please help or suggest
Ebay is not an official reseller. Return it if you can for a refund.
Basic troubleshooting from the Users Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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