HT2693 iTunes credit card error

my i tunes store account i cant buy app credit card errorr please help me
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Contact iTunes support: http://www.apple.com/support/itunes/contact/

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I have itunes credit card and scrached off the # and cant see it how do i redeem now?

I have a itunes credit card I scrached the # off and cant see it how do I redeem it now?

On the bottom of your card, UNDER the barcode, you will se a long number. That is the card serial number.
Go to apple.com/support/itunes/contact.html to email the iTunes store support.
Tell them that the redemption code was scratched off, and give them the card serial number. Someone from the iTunes Store will email you back with the cards redemption code.

Apple/iTunes credit card and Apple Pay

I have changed my Apple/iTunes credit card and now I am unable to enter that card into Apple Pay. I don't get the prompt at the beginning of the entering process to enter the Apple Store credit card as I did before I changed the card.

I Think that the reason so many of us are asking is that it did offer to add the card that was used in iTunes even though it was not supported. When I first setup Apple Pay it asked me if I wanted to use my card associated with iTunes. My card was an unsupported GM Master Card. I chose instead to add my supported Chase debit card. I could never get it to ask me again. And I cannot add the GM card through passbook.
It to may not have completed adding the iTunes card if I had chosen it first, but sure acted like it might had I chosen it first. I think that is why so many of us were asking.
RcH

HT201209 I have $42.96 left on my iTunes credit card. The balance shows up on my home paIge but when I try to buy a song it won't deduct from it goes to my Paypal

I have a balance of $42 on my iTunes credit card balance. I'm trying to buy songs but instead of deducting from my balance it goes to my old Paypal account.. I don't use it anymore to buy songs but I can't find any help to let me use my iTunes balance. Where can I get some help??

Some Apps require a Credit Card for Purchase.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Itune Credit Cards

Hi,
I was recently in England and saw these Itune credit cards for 15 or 25 pounds, my question is this: I live in Holland and would like to give these as gifts to my children - being on the dutch itunes site - will they except these English credit cards???

Changing Account Information > http://support.apple.com/kb/HT1918
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

ITunes credit card security code

Error occure

Try updating your billing address in iTunes.
If it's correct the other suggestions here might help -> iTunes Store: My credit card's security code or zip code does not match my bank's records

ITunes credit card not recognised

Hi,
I'm trying to purchase movies and songs form the itunes store but every time I enter my credit card details it rejects then and I get the error message, credit card not recognised by a US bank, it's a wells and fargo checking card with visa debit, this is very frustrating because every time I approach teh bank they say it's the vendor and every time I call apple technical they say it's the bank, Does anyone have any suggestions?

Contact the iTunes Store customer support department through the form at the bottom of the Credit Card FAQ page and explain the problem to them.
Good luck.
every time I call apple technical they say it's the bank
Just FYI, the iTunes Store has no telephone support. Apple technical support cannot help with problems with the iTunes Store, so if you try calling, they'll either say that they can't help or will just guess.

Credit Card Error file accidently deleted from system.

Hi Experts,
I have a situation were all the error credit card will be stored in PRCCE transaction code. Once we have rectified the error in PRCCE, we need to run PRCCF to generate the file.
Once this file is generated from PRCCF, error entries in PRCCE will be removed. Now Accidently this file, which was generated from the PRCCF has been deleted from the system. We could not trace this file in the system at all.
How can we over come all the correct trip ? Is there any other way to generate the file again?
Please advice.
Regards,
Raziq Fareed.

Apple is not being sneaky. You are just uninformed about how things work in the iTunes and Mac App Stores. Nowhere did you read anything to lead you to believe that your bank card information would be discarded after the first use. That is something that you made up in your head.
The tax situation in the USA is different than most other countries. Here in Mexico, as well as many other countries, there is a federally mandated tax of a given percent of the purchase. That tax is nationwide, so wherever I may live in Mexico the tax is the same. That is not true in the USA. Every state and even every city can levy its own tax on the sale, so the price of an item plus the tax will be a slightly different total everywhere you buy the item. For that reason the prices in the MAS do not have the tax included. The tax is added at check out when it is established where you are located and the tax for your location is applied.
The reason that Apple expects that you will repurchase the app with the gift card is because Apple is expecting you to be honest. You were ignorant of how to correctly redeem a gift card and the system charged your bank card on file. Apple has credited the charge to your bank card because you have complained about your own ignorance of how the system actually works. Apple expects that as an honest person you will delete the app for which you have been reimbursed. Apple expects that if you still wish to have the app that you will properly redeem the gift card and purchase the app.
So at this point, the real question is - Are you an honest person?

More iTunes-Credit Card Woes

Having searched the forum but for a similar problem, but not finding it, I'm hoping maybe someone else has experienced this and can point me to a solution.
The problem: Can't register for an iTMS account.
The reason: When registering, after entering my CC # and billing address, I get an error saying that "...the credit card is not valid in Canada."
My twist: My CC is issued by a US bank, but my billing address in in Canada (I'm living in Canada while I attend graduate school). Of course, I use my CC here regularly without a hitch. I even used it to purchase my PB from the Apple Canada store online. I don' know for sure, but I'm thinking that Apple's database sees my CC as a US card, and thus won't let register an account for iTMS Canada.
The kicker is that I can't register an account for iTMS US either, because my billing address is in Canada. I've emailed iTunes support, but it's been of no help at all. I get a canned response about my billing address needing to be in the country I'm trying to register an account in.
So, to summarize: US credit card + Canadian billing address = no iTunes account for either country. WTH?
Anyone else had this problem? Any ideas? Thanks...
PB G4 Mac OS X (10.4.4)

Sorry, but the iTunes Terms of Sale for the Canadian
iTMS say that they cannot accept cards issued by a
bank outside of Canada. So I think that unless you
can get a credit card issued by a Canadian bank,
you're going to be out of luck and will have to buy
prepaid cards (they're apparently available through
Walgreens in Canada) and use those.
Hmmm. Thanks - I read the iTMS Terms of Service, which doesn't mention the requirment that the card must also have been issued in Canada, but never read the Terms of Sale, which as you pointed out, clearly state that non-Canadian cards are a no-no.
Alas, that does leave us trans-nationals in a bit of a pickle, but maybe I'll try the prepaid card route.
Cheers...

Unable to redeem itunes gift card error -9810

I have been trying to redeem my iTunes gift card but iTunes just keeps taking me back to the log-in/password screen each time and the error message says the connection is not secure....BUT it allows me to update and download apps??????
I do not want to add a credit card after being stung a few months ago.
How do I correct this? I am on the most updated version of iTunes!!!!

Is the store that you bought it from closely so that you could try asking them to activate the cloud properly ? If not then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

How to unlink iTunes credit card info from apple id info

I put my credit card as my mom's payment for her itunes. However this changed her Apple ID to my name and address. When I changed the Apple ID info, it changed the credit card info
They should not be linked because that means the Apple ID is linked to a credit card of a different Apple ID user.
This is clearly an inbedded problem because it happens continuously immediately.

I tried to enter it as "none" but it didnt work. It keeps saying i need a card number and all that. But then, i clicked "same as shipping information" and just entered my name and all the adress stuff, put my credit card number as 0 and my security code as 0, put in a random date and clicked save.
-Just a tip for anyone else who couldnt figure it out like me

Repeated itunes credit card fraud attempts

Due to ongoing credit card fraud issues with the itunes store, I'd like to remove my credit card from the account and strictly use itunes gift cards.
Is this possible?

I tunes surely have the IP addresses of these people
Actually no, they almost certainly don't. I very much doubt that Apple does, or even can in any practical way, track and log the IP address for every transaction. Even if they did:
and can give this to the police,
the police would have to request the information. Whether they have I can't say, but depending on UK privacy laws it might take a court order before Apple could release any information about users. And even then, the police would have to go to extensive lengths to try and find the culprit; first tracking down which ISP manages that particular IP address to find out any location from an IP address. And then working with the ISP (again perhaps requiring a court order) to identify where that IP address is. And that would be assuming that the location wasn't just some Internet cafe or other anonymous location as is most likely.
While I understand your frustration, it's just not realistic to expect the police to take that much time away from more serious crimes to go to all the effort of tracking down what is probably a minor (relatively speaking; I'm sure it's not minor to you) crime. Sorry, but your best, and perhaps only, recourse is to work through the fraud department of your credit card issuer and hope that they will indeed label the purchase as fraud and reverse the charge to your card.
Good luck.

Itunes credit card ban

I have been using the came credit card with iTunes for 3-4 years.
All of a sudden I was being asked to verify the payment method. I thought it was because I got a new iPhone5 this weekend and it needed the verification because the account was being accessed by a new device.
I was only asked for the CCV number. It would not accept it and replied that the card was no longer allowed to be used on iTunes.
I tried online on my PC. Same issue and same response. [Checked with my bank and was told there were no 'issues' with the card.]
I called iTunes customer support. Told the card was "banned" from use on iTunes. Asked repeatedly 'why?' iTunes customer support refused to say anything other than the card was banned. They suggested that I simply enter a new credit card for iTunes. But, I wanted to know why the card was banned. No luck.
I specifically asked if there was fraudulent activity. No response other than the card is 'banned' and a solution was to simply enter a new credit card.
Reviewed my iTunes account. No fraudulent activity.
Decided to review my bank account. I found nearly a dozen fraudulent charges in the amount of $20 and $10 using the card on iTunes.
I called back and was transferred to the iTunes fraud department. That rep immediatly confirmed that the card was banned because of fraudulent activity that was discovered by Apple earlier in the month. Becasue the fraud was used to purchase gift cards, Apple could not issue a refund; the request had to come from the bank disputing the charges. The charges have been disputed. Waiting for the refund.
WARNING: Apple discovered the fraud but did NOT contact me or my bank. The matter is even made worse by the fact that the iTunes rep did not tell me why the card was banned and simply asked for a new card on my iTunes account. Had I done that I might not have completed the research on my end and might not have found the fraud. Unconsciounable.

If my bank uncovers fraud, I would expect them to contact me. But, if Apple discovers fraud, I would, likewise, expect them to contact me.
Bank had no idea about the fraudulent charges. Neither did I. Granted it was my fault for not reconciling my bank account and seeing the fraudulent activity.
Apple discovered the fraud and probably did some sort of internal investigation. I have no idea how long Apple knew, but 14 days ago Apple 'banned' the credit card. They made no attempt to contact me to at least inform me that the credit card associated with my Apple ID was banned. Right, I agree that they should make sure I am who I am and not the perpetrator; they have information on me (including my contact information). They only asked me for my Apple ID and Password. But they choose not to say anything, not to attempt to verify my identity, etc.
I will be happy to go to their feedback site. But that site is closed and the feedback is not available to Apple customers. I posted here to be of assistance to other Apple iTunes customers who find themselves in a similar situation.

Credit card error in bdoc for ecc to crm

I am getting an error R11 144, No credit card details found, when an ECC customer master record has a credit card on it and it is flowing to CRM 7. If you have encountered this error, how did you fix it? I have searched with no success.

I believe I may be getting the R11 144 error after I get a R1 561 because the card doesn't load into crm, so when doing a delete or change to the customer in ECC, the system looks for a card in CRM to delete and there isn't one. So how to get rid of the R1 561 error then? It is not an auth object issue as I have seen in some responses. The card number and card type are not getting loaded into the bdco, but the expiration date is. I have logged a ticket with SAP but just keep going back and forth with them. Hoping someone has been through this before. Thanks.

ITunes credit card problem, HELP!

After I enter all my credit card information correctly as it is on the card, I click done but then it tells me to enter a valid security code for my card. Which i already did, and it is correct for that card.
Why does it keep doing this?
What can I do to fix it?

I have the same problem. My Credit Card/Debit Card company told me that there were sufficient funds ($20.00) to cover the cost of my purchase ($19.98), but ITunes tried to clear $20.25 to see if the account was good enough for ITunes to deal with. I refuse to use another card and over 24 hours ago, wrote to ITunes asking that they solve this silly problem by having them bill my credit card for the correct amount of $19.98 and NOT $20.25. Until then, they will not get paid, and I will not purchase anything further from them, due to a screw up that ITunes has themselves created. I am upset that I have to write e-mails to them and that I do not have the option to contact someone by phone, especially now that it is over 24 hrs since I wrote them per their rules.

HT2693 iTunes credit card error

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