HT2693 The sound will no longer come through my headphones on my iPad I've tried several different headsets. The sound works as normal without the headphones but will still not come through the headphones even thoug I have tried to reset it twice. Please
The sound will no longer come through my headphones on my iPad I've tried several different headsets. The sound works as normal without the headphones but will still not come through the headphones even thoug I have tried to reset it twice. This is the new ipad with retina display and is only 2 months old and otherwise works fine. Please help!
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPad. Nothing will be lost
Reset iPad: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPad for a refurbished one for this price. They do not fix yours.
iPad Service Answer Center
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPad Repair - iFixit
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