HT2693 when i purchase items in a game, it said "please contact itunes support to complete this transaction" and then i can do nothing
i am playing the game Clash of Clans. And when i want to buy some Gems, the game said that please contact itunes support to complete this transaction. So i can not find any help on support website. can you help me? Thank you
You can contact iTunes support via this page (it may take up to 48 hours for a reply from them) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me
Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!
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I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.
I go to itunes support for complete my transaction,but I dont know what I have to do after
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Why show this message in games application? "Please contact itunes support to complete this transaction"
Click here and request assistance.
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I'm playing (CSR Racing) in my iPhone but the problem I can't but gold in this game
Its always said
(please contact iTunes support to complete this transaction)Contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
when i'm going to pay for my due purchases on iTunes it showing "Please contact iTunes support to complete this transaction" and i cannot pay or download any content anymore!
Ok, I'll Try!
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Why when I want to buy an In-app I get this "please contact Itunes support to complete this transaction' messege?? Can someone help me with this??
If you haven't already done so then you can contact iTunes support via this page (these are user-to-user forums, we won't know the actual reason as to why the message is appearing for you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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When I afford an in-app purchase for a game.It`s always show me " please contact itunes support to complete this transaction"
These are user-to-user forums, you can contact iTunes support via this page and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Error "Please contact itunes support to complete this transaction" when in-app purchases
Dear Sirs,
As frequent customer buying iTunes Gift Card, I would appreciate your kind clarification on below points, for my best reference:
- I'm using Apple ID Canada and playing a game (i.e. Clash of Clans from http://www.supercell.net) which identifies each game account by their GameCenter account. Hence in case of using only this Apple ID, for how many account game I can buy in-app purchases?
http://itunes.apple.com/ca/app/clash-of-clans/id529479190?mt=8
- I use my Apple ID buy gem ( intem of this game ) for 2 anccout game ( 2 iDevices) , but now I can't buy more Error "Please contact itunes support to complete this transaction" .How I can fix it ?
For ex: My Apple ID is [email protected] and share to a friend. Both of us log to this Apple ID "[email protected]" to download a game on 02 different iDevices namely "acc1" and "acc2". Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
Looking forward to hearing from you soon.
Thanks and Regards,noobdoon wrote:
... "Please contact itunes support to complete this transaction" .How I can fix it ?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
noobdoon wrote:
... Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
See Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. -
Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app????
Help!! Any one experience this issue???
iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem..."Dose that just happen after December 2012??"
No. It has always been that way.
"So people who live in USA and while travel to other country are not allowed to buy anything? "
Correct.
"how about people who work oversea for long term?"
They would need an itunes account based in the country in which they live.
"The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
It is the same for all countries itunes stores. -
When I purchase chips in "poker" app, i see message "Please contact ITunes support to complete this transaction".What I have to do?
um, you would have to "contact iTunes support to complete the transaction". Is there something that you don't understand?
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Help, everytime i purchase top-up/stockup for games, this msg comes out: "Please contact itune support to complete this transaction"
Have you contacted iTunes support?
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I am trying to purchase a"boost" in a game and this is the pop up i get "Please contact iTunes support to complete this transaction
What do I do?You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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When I try to pirchase, I get this message - Please contact iTunes support to complete this transaction. I've tried the support site and can't get any answers. Does anyone lknow anything about this?
Can someone please reply soon?
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hi, everyone i have a qustion about why i cant use the itunes card to transfer the game currency ? also when i start to transfer it this message" please contact itunes support to complete this transaction" suddenly comes.anyone know how to fix it ?
You will need to contact iTunes support to ask why it's appearing and how to resolve it, which you can do via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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