HT2693 Where d i go if the vendor of an app has no webpage and the support link in the app store points to a nonexisting webpage?

Where d i go if the vendor of an app has no webpage and the support link in the app store points to a nonexisting webpage?
The app does not work and i paid 12$ for it
How do i get either supportor my money back
Thanks
Juerg

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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