HT2729 A purchased movie did not back up from iPad to computer when synced performed

I tried to sync a purchased movie. Did not back up to computer. Also lost artwork for movie picture. Show like a white tv screen

Purchased movies don't backup to iTunes, they should transfer into iTunes via the transfer purchases feature. Make sure that you actually selected the movie to sync in the Movies Tab of iTunes while you are connected to the computer to sync. Then sync again.

Similar Messages

  • My ipad is locked after entring wrong pasword more than 10 times and i did not back up my ipad. now my device is not able be conncted with i tunes to restore or update, i need a help how can i unlock it?

    my ipad is locked after entring wrong pasword more than 10 times and i did not back up my ipad. now my device is not able be conncted with i tunes to restore or update, i need a help how can i unlock it?

    You have to restore the iPad by syncing to the original computer that you synced to.
    This article explains the process.
    http://support.apple.com/kb/ht1212

  • HT201263 Hi I keep getting error 4005 when I attemp to restore my Ipad. Had to restore back to factory settings as my daughter changed password, forgot and I did not back up my ipad to icloud. Help will be appreciated. Kevin

    Hi I keep getting error 4005 when I attemp to restore my Ipad. Had to restore back to factory settings as my daughter changed password, forgot and I did not back up my ipad to icloud. Help will be appreciated. Kevin

    http://support.apple.com/kb/TS5314
    https://discussions.apple.com/thread/5381335
    https://discussions.apple.com/message/23609307#23609307
    more
    https://www.google.dk/search?q=apple+restore+error+4005&oq=apple+restore+error+4 005&aqs=chrome..69i57j69i60.7969j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8

  • Can I recover photos on iPhone 4S not backed up on iCloud or computer when connect to iTunes error shows up on screen. Was trying to update now it must go to restore.HELP!

    Can I recover photos on iPhone 4S not backed up on iCloud or computer when connect to iTunes error shows up on screen? My son was trying to update now it must go to restore. HELP!

    If there is no backup of the device to iCloud or iTunes and the device has gone into recovery mode when trying to update, then the data is gone. If the device was connected to iTunes to do the update originally, it is possible the default backup was done, unless your son disabled it. To check to see if there is a backup, go in iTunes, click on Edit, Preferences, Devices and see if there is a backup listed for the date/time before the update was started. If he was doing the update OTA on the phone, then there is no backup. No backup, no photos.

  • Charged for an In-App Purchase that did not upload to my iPad

    Last night I tried to download a Skyland Lost Islands In-App Purchase for my son - the first time through it did not work.  It took me to the iTunes Store and I entered my password and confirmed my credit card details.  It then opened the iTunes store page and there it stayed.
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    I then repeated the process a second time and the gems were delivered.
    This morning I received an invoice for two charges but only received 1 delivery.
    I am extremely disappointed that I am being shunted from help page to help page but no way of emailing an accounts department.
    Please help resolve this - Order ID: MH9WDNXFL3

    You can try the 'report a problem' page to contact iTunes Support (we are fellow users here on these forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • When i changed the names of my books in iTunes, it did not changed in the iPad after i had synced it again with the changes. can anyone help? i had added authors to the author column and deleted their names from the book titles.

    i had added books to iBooks on iTunes and synced with my iPad mini. Then I realised that the titles sometimes had the author name, or a random number before it. I made changes to all the books in my iTunes library, edited the titles, added authors to the author columns, year in year column etc and synced my iPad again. but my iPad did not update these changes at all is still in the old way. can this be rectified?

    Have you tried closing the iTunes store app via the multitasking bar and seeing if it works when you re-open it
    Have you tried closing the app via the taskbar ? (I assume that your iPad is on iOS 6, though the version that your tagline shows, 6.1.6, is not a version for iPads) From the home screen (i.e. not with iTunes store app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iTunes app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • How to move ONLY one iTunes item from iPad to computer

    How do I move JUST one item from my iPad to the computer using the new iTunes?  I do NOT want to sync everything on the iPad to the computer.  I do NOT want the computer to download anything from the store.
    My home internet connection isn't much faster than dial-up.  I also have access to a high-speed internet connection somewhere else, so have been buying or renting movies and TV shows with the iPad.  if I've purchased them, I transfer them to a separate iTunes library I have on an external hard drive connected to my computer and remove them from the iPad, since memory on it is an issue.
    I just tried to do that for the first time using the newest version of iTunes.  First iTunes went to the store to download a movie, which would take 8 hours and that I didn't want.  I quit the program and selected sync from iPad.  Then, it proceeded to automatically transfer a bunch of books and podcasts that I don't want to transfer (and it will take a bunch of extra time).  How can I transfer ONLY the one episode of a TV show that's on the iPad?  I don't want to transfer anything else, not the books and so on.  I can't find any way to do that in the latest version of iTunes.
    Is there any way to restore the old iTunes, so that I can individually choose what I want to copy to the computer from the iPad?

    mtngal2,
    I've had this same problem and I haven't received a response how to get around it.
    Have you received any answers?

  • I updated to version 6.0 on my iPad and did not back up my iBooks. I lost all access to books purchased

    I updated to version 6.0 on my iPad and did not back up my iBooks. I lost all access to books purchased. How can I get them back?

    Thanks Frank but not there... Nothing shows up in purchased folder

  • HT203167 I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases

    I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases I lost?

    Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
    http://support.apple.com/kb/HT5085
    You can also re-download content using an iOS device.
    For more information, see:
    http://support.apple.com/kb/ht2519
    This if course will not apply to songs you did not buy through the iTunes Store.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT204370 I paused the movie download but did not turn off my IPad.  When I returned to restart, it has said "waiting" for over an hour.

    I paused the movie download but did not turn off my IPad.  When I returned to complete the download, the "waiting" message has been on the screen for over an hour.  How can I complete the download?

    I recommend purchasing lion on a USB drive at Apple Store. This will avoid all of the downloading hassles.
    Also, be sure you clone your hard drive first. A lot of people want to go back to Snow Leopard and if you choose to do this cloning will make the process very easy.

  • Time Machine did not back up iTunes

    I had a TM back up of an old iMac I had.  Got a new hard drive on my MacBook Pro (the original one crashed).  The original iMac is no longer available.  I used the TM back up from the iMac to set up my MacBook Pro on first start up.  I went to iTunes, but my entire music library is gone!  It backed up podcasts, TV episodes and other movies, but did not back up ANY music.  What may have happened here?  I guess I have no choice but to go thru the tedious process of putting all my CD's back into iTunes.  Also, how about all the music I've purchased?  The whole TM thing is new to me, so not sure what I did wrong...

    You've created an admin account on the new MBP using a different short/user name than on your Desktop, hence the permissions problem. Most likely you will have similar permissions problems with other data you've restored from your backup. Here's something you can try that may fix the problem for what you have, but if you restore other data from the backup you will continue to have permissions issues with it. The better solution is to create a new admin account using the same short/user name that you use for the admin account on your other computer. Then log into the account and delete the one you now have. Then restore your data once again from the TM backup. Or you can try this:
    To fix Home folder permissions
    Open the Terminal application in the Utilities folder. At the command line prompt enter or paste the following command line:
    sudo chown -R `id -un`:`id -gn` ~
    Press RETURN. You will be prompted to enter your admin password which will not be echoed.

  • I had my computer worked on and did not back up my itunes library.  how do i put the songs on my ipod back to the itunes library

    I had my computer worked on and did not back up my itunes library.  Now the only music I have is on my ipod.  How would I put the music on my ipod back into my itunes music library?

    The music sync is one way - computer to ipod.
    The exception is itunes purchases:  File>Transfer Purchases
    You should always maintain a backup copy.  This is very important.

  • I RESTORED MY IPHONE 4S BUT DID NOT BACK UP APPS. WHAT DO i DO NOW ?   THANKS

    i restored my iphone 4s and did not back up my apps. Where can I download it from?. All I have is wi fi and no sim card. thanks

    You can re-download purchased apps by clicking on the App Store app, then on the download button (bottom right), then on Purchased>Not on this Phone (or All, if you wish). Click on the Cloud with the little arrow to re-download. If the apps you are re-downloading had data in them, that data will no longer be there. You can only recover App date by restoring from a backup:
    Restore from Backup
    Cheers,
    GB

  • HT3951 I have a new iPad and purchased apps did not get reinstalled

    I went from an iPad to and iPad 2.  I backed up to the cloud and restored from it to my new iPad.  Two of my purchased apps did not restore.  They are not in the purchased area of the app store so I cannot restor from that.

    gomozzie wrote:
    Hi Demo, I am back, so here is my result.
    On my PC I signed out of itunes and deleted the software and then downloaded again.
    It appears, at this stage to be working OK. It has allowed me to do a restore and backup, fingers crossed xxx.
    That is a very good sign.
    The happy result is, I have not been arrested and my computer is intact, so far.......
    Thanks for trying to help..
    I'm happy to hear this news. Sorry that I couldn't help, but you are quite welcome anyway.

  • HT203167 I have music on another computer that no longer works and did not back it up.  Can Apple somehow retrieve it for me?

    I have music on another computer that no longer works and did not back it up.  Can Apple somehow retrieve it for me?

    If they were purchases from iTunes then have you checked to see if you can re-download them (it's not possible in all countries), assuming that they are still available in the store : re-downloading ? If you aren't in a country where you can re-download past music purchases and you haven't got a backup, then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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