HT2729 I bought a TV episode from iTunes (I have version 10 installed), but when I try to play it on my laptop, it keeps stopping and starting, with the voices out of sync with the action. The action is stop/start as well. What settings can I change to

I bought a TV episode from iTunes (I have version 10 installed), but when I try to play it on my laptop, it keeps stopping and starting, with the voices out of sync with the action. The action is stop/start as well., and occasionally it skips 5 or 10 seconds altogether, making it impossible to watch. What settings can I change to fix the problem.

Repair your QuickTime.
Control Panel > Programs n Features > highlight QuickTime and click CHANGE then REPAIR.

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HT204406 I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have reset both devices.

I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.

I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

Itunes says it is installed, but when i try to connect, i get Apple Application not found. have uninstalled and reinstalled many times and always the same

Apple Application Support not in my programs, cause one advice said uninstall everything associated with itunes, so i did and now the it does not get redownloaded. what can i do.

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

TS1424 I have downloaded the peppa pig series and it says that episodes have been downloaded but when I try to play them only thirty seconds of the episode seems to exist!! What have I done wrong??

Help!!

Where have you downloaded them, on your computer or on a device (e.g. iPad, iPhone or iPod Touch) ? If on a device then where are you trying to play them - they should be in the Videos app, the iTunes app is just the iTunes store on an iOS device and only contain the store's preview.

TS2529 I understand that iTunes 10.7 is available, but when I try to download, I still show 10.6. etc. Is this just a matter of the servers being overloaded with requests right now ? TIA

I understand that iTunes 10.7 is available, but when I try to download, I still show 10.6. etc. Is this just a matter of the servers being overloaded with requests right now ? TIA

There are intermittent issues reported with iTunes reporting that the update is available, but ASU not showing it as an option to install. (Got that a bit with the last 10.6.x version, too.)
If that's what is going on, I'd try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

I transfer all my games from my iphone to my pad, but the game progress is lost.... i signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???

I transfered all my games from my iphone4s to my ipad, but the game progress is lost.... I signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???

Hi bubbles213,
The best way to move information from one iOS device to another is to back up the device using iCloud or iTunes (or both), and then restoring the new device from it. This article will walk you through the steps:
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Cheers,
- Judy

HT204291 I can play videos from youtube and it does just fine, but when I try to play videos i've bought from itunes in my "videos", it plays the sound but no video. Please advise,,,

Using airplay, with Iphone5 latest os, appletv3, I can play videos from youtube and internet just fine, but when I try to play videos bought from Itunes in my "videos" file, it only plays sound, no video. Please advise,,,

I am also having this issue. Hear but not see. I am using the iTunes video app on my iPad to play a show I bought on iTunes. A little pop up box comes up on the lower left of my tv showing the show , I can hear it but not see it. Rebooted Apple TV and iPad. No help.

I have music i have put on itunes from cd's i own but when i try to play them or update my ipod it says item cannot be found why did itunes lose the file

i have music i have put on itunes from cd's i won but when i try to play it or update my ipod it says cannot find file and have to locate it why is this

Because the file are no longer where they were when they were imported into your computer and added to your iTunes Library.
Did you move, rename or delete the files after adding them to your iTunes Library?
Do you use any other programmes, which may have moved, renamed or deleted the files, for example, Windows Media Player?
Were the files added to your computer's hard drive, or to an external drive which is no longer connected, or has a different drive letter now?

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions... but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

Easy maybe, but a lot of users are used to playing the movies in iTunes on their computers so that is the first place they turn to on the iPad.
Enjoy the show!

I am switching accounts with my brother (long story why) but I need to remove my emails from the Mail application. I removed my Gmail account but when I try to remove my iCloud email it still keeps the emails. Does anyone know to remove a iCloud email?

I am switching accounts with my brother (long story why) but I need to remove my emails from the Mail application. I removed my Gmail account but when I try to remove my iCloud email it still keeps the emails. Does anyone know to remove a iCloud email?

Hi, how are you seeing these eMails if the account is removed?

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

In my library of photos I have 1128 pics, but when I try to syncronize my iPod with these photos only I can save almost the half of pictures, How can I resolve this situation

In my libray of photos I have 1128 pics, but when I try to syncronize my iPod, only can I copy the half of them, How can I resolve this situation

See:
iTunes: Unable to sync photos
If yo are using the folder syncing method do you have all the photos in one folder?
Is there anything different about the photos that do sync and those that do not?

TS3186 My docking station wont play my ipod..... the ipod works fine on its own but when I try to play via my hifi I have to put the sound full wack to be able to hear it & its not very lound at all. It does not respond with the remote control either!! Th

My docking station wont play my ipod..... the ipod works fine on its own but when I try to play via my hifi I have to put the sound full wack to be able to hear it & its not very lound at all. It does not respond with the remote control either!! The sound is ok if I play CDs & respond to remote control fine... The hifi & docking station are Sony

1) When I go to the apple.com website my computer will either be really slow or freeze my whole system down to where I have to reboot my computer again. This does not happen all the time but when it does operate it is molasses slow.
By any chance, are you uswing Kaspersky security software?
If so, see:
[With Kaspersky Internet Security 2011 installed on my computer the website apple.com is imaged incorrectly. What should I do?|http://www.kaspersky.com/support/kis2011/all?page=14&qid=208282422]

Downloaded my itunes music to my new HP computer, I see all my music in library but when I try to play it says my computer isn't authorized to play the music. How do I authorize my computer to play the music?

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You're welcome.
tt2

Issues with finder going out of sync with file images in cover flow.

Hi All,
I'm having issues with files going out of sync with images in cover flow since updating to Mavericks. Typically, if I had for example 10 pictures listed as 1 to 10, if i deleted images 6&7 the images remain in coverflow but the file listings are removed, then if i click on image 7 the file listing of image 8 is highlighted, then to make matters worse, if i click on the file listing for image 9 in shows image 8 in cover flow. To stop this I have to shut down finder and restart it, then the whole thing repeats itself if i delete more images. Its a nightmare when your working with 50 plus images at a time!!! Help!!
Thanks all.

com.apple.systemuiserver.plist and com.apple.finder.plist
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/. Move the .plists to your desktop.
Re-launch Finder by loggin out/in and test. If it works okay, delete the plist from the desktop.
If the same, return the .plist to where you got it from, overwriting the newer ones.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update.
If you look at the 'More Like This' box (top right) it seems the Cover Flow view is having problems.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback

HT2729 I bought a TV episode from iTunes (I have version 10 installed), but when I try to play it on my laptop, it keeps stopping and starting, with the voices out of sync with the action. The action is stop/start as well. What settings can I change to

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