HT2729 I cannot synch a movie from my iMac to my iPad. I keep getting a message that I am not connected to the internet. Yet, I can fetch my email, access many newspappers, and listen to music clips for the itunes store. I did a retart of all without l

I cannot synch movies to my iPad. This has worked for me in the past. I keep getting an error message that I am not connected to the internet. Yet, I certainly am. How else could I post this message. I can listen to music clips from the iTunes store, fetch my email, and read current newspapers on the internet. I restarted both my iMac and my Ipad and that didnot help.

I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems.

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HT204370 I have tried on my desktop, my laptop, and my IPad - I keep getting a message that I am unable to download the movie? What if anything am I doing wrong?

I have tried to download a movie "Escape Plan" on my desktop, my laptop, and my IPad - I keep getting a message that I am unable to download the movie? What if anything am I doing wrong?
Message was edited by: edalexjr

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action that you're having trouble with again. Post any messages that appear in the Console window – the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

From within Photoshop Elements, when I try to open Editor, a box opens that states I must activate the software. I registered and activated the software last year. When I click to activate, I get a message that I am not connected to the internet. I am

From within Photoshop Elements, when I try to open Editor, a box opens that states I must activate the software. I registered and activated the software last year. When I click to activate, I get a message that I am not connected to the internet. I am connected. How do I get Editor to work?

You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them. This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website. This is what happens if you buy PSE from a brick-and-mortar store like Best Buy. I don’t’ know what happens if you purchase the downloaded version as I have never done that.
A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once. The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon.

HT1390 I can't transfer a rented movie from my iMac to my iPad. It get the following error message- the rental could not be transferred to the iPad because it has already been transferred to another computer or device. I have not transferred it to anywher

I can't transfer a rented movie from my iMac to my iPad. It get the following error message- the rental could not be transferred to the iPad because it has already been transferred to another computer or device. I have not transferred it to anywhere device.

Is the computer connected to the the internet?

How do I download a movie to my phone? when I click 'rent' through itunes, I get a message that there is not enough available local storage, but I can manage my local device storage usage in 'Settings'. I have activated icloud, but this has not helped.

How do I download a movie to my iphone 3G? When I click 'rent' in itunes, I get a message that there is not enough available local storage, but I can manage storage on my device in 'Settings'. I have activated icloud, but don't know how to change my storage so that I can rent and watch the movie on my phone. thanks for any help you can give.

I always do my Rentals with the itunes program on the computer.
Make rental from itunes store. It will show in movies under library, DO NOT click to play it. Plug in the device to the computer. Click the name of the device on left. Click on movies. There is an option to copy to the device. Sync. obviously you still need space on ipad to put rental but you can have it take computers hard drive space until you need it.

Just got an iPhone and can't get iTunes Match to connect. Keep getting a message that I'm not subscribed, but already did on my pc. Any ideas?

Just got an iPhone and can't get iTunes Match to connect. Keep getting a message that I'm not subscribed, but already did on my pc. Any ideas?

You must be signed into the mobile iTunes Store using the same Apple ID you used to originally purchase iTunes Match. On the iOS device go to Settings > iTunes and App Stores and tap the Apple ID. Log out, then log in with the correct ID.

TS1424 I have an HP Elite Book 2540p with Windows XP and can not get the iTuneStore on line. I keep getting a message that says I don't have an internet connect, but I am connected. Any suggestions?

I can not get iTunes Store on line. I keep getting a message that says I am not connected to the internet, but I know I am. I have to connect from three locations with the same results. Any suggestions?

Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I completed a quiz for an online tax course and get a message that I was not connected to the internet when I tried to submit my answers, but I am connected.

I know I am connected to the internet, because I can access email and other websites. Is there a setting in Firefox that is preventing the results from being transmitted back? The quiz is administered by Questiomark Perception. The online tax course is offered by Liberty Tax Service

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

When trying to view e-mail on my iPad, I keep getting a message that server cannot be located. Previously worked.

I previously was able to access my e-mail using my iPad; however, recently, I have been getting a message that I cannot get mail - the connection to the server failed. Any suggestions?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS1398 I cannot activate my iMessage on my ipad. I get a message that says "Could not sign in. Please check your network connections and try again." But my internet and browsing works great. I don't undersand. Any ideas of what to try?

I am trying to activate iMessage. I receive a message that says "Could not sign in. Please check your network connection and try again." I connection is strong. I can browse the internet but cannot connect to iMessages. I don't understand. Any ideas.

Turn iMessage off and then on again, wait a few minutes.
Turn Airplane mode on and then off again, turn iMessage off and then on again, wait a few minutes.
Make sure your iPad is on Wi-Fi, reboot your iPad, turn iMessage off and then on again, wait a few minutes.
Wait and try again later -- Apple's servers can get overwhelmed or experience outages just like anyone else's.

HT4972 I can't update my iPad I keep getting a message that the software for the I pad was corrupted during download and err=1403. Any suggestions

I can't update my iPad. The message says, the software for the iPad was corrupted during download. Err=1403

What did iTunes Support say when you contacted them ? If it's been more than 48 hours since you contacted them and you haven't had a reply then contact them again.
If you haven't yet contacted them, then to do so :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

I have a new hard drive and need to reinstall PS. I am unable to do this. I keep getting error message that it does not install correctly

help

Without proper technical details like system info and the actual text of the error message nobody can say anything.
Mylenium

I am unable to validate my registration and get error message that I am not connected to internet when I am.

how to validate registration on the internet when error message says you are not connected when you are.

Scroll down to "Chat now":
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#chat

Every time I try to export my movie from iMovie, I keep getting a message that states, "Unable to prepare project for publication. The project could not be prepared for publication because an error occurred. (-50). HELP

Every time I try to export my movie from iMovie, I keep getting a message that states, "Unable to prepare project for publication. The project could not be prepared for publication because an error occurred. (-50). HELP

Hi
Error -50 paramErr Error in user parameter list
Can there be any external hard disks - if so How is/are it/they formatted ? Must be Mac OS Extended (hfs) if used for Video.
UNIX/DOS/FAT32/Mac OS Exchange - works for most but not for VIDEO.
What this means in Your situation is above me.
• free space on internal boot hard disk? How much ?
Video codec
• streamingDV, AIC etc. (not .avi, .mp4, .m4v, .wmv etc as they are containers not codecs)
Pictures
• in what format ? .jpg, .bmp, .tif, else ?
Audio
• from where/what format ? iTunes, .avi, .mp3, .aiff, else ?
Trash the Preference file:
The "com.apple.iMovie.plist" file
Many users has not observed that there are TWO libraries.
• Library - at root level
• Library - in user/account folder - THIS IS THE ONE to look into
from Luke Burns
I fixed the problem.. but it was very, very strange. I had a very long section for credits and set the line spacing to 1.0.. for some reason this caused it. I removed it, and it worked fine. I put it back, and I couldn't preview or play the video.
I don't know why that could cause that big of a problem, but it did..
Klaus1
You need more free space on your hard drive.
jonorparkerjon
After phone support from apple I ended up creating a new project and adding all 117 clips back in individually till I found out what clips flagged and would not allow me to export. I had 3 I deleted and replaced and everything works now 1hr after tedious work....
Where do Your material come from
• Camera
• External hard disk
• USB-memory
And all are connected so that iMovie can find it ?
from: jonorparkerjon
After phone support from apple I ended up creating a new project and adding all 117 clips back in individually till I found out what clips flagged and would not allow me to export. I had 3 I deleted and replaced and everything works now 1hr after tedious work....
from Karsten S
Shorter clips than 1,5 sec might be one of the culptrits
Bengt cont.
Set-Up might differ
• Mac OS - most probably X.7 or more
• iMovie version - more than iM'11 v. 9.0.4
Action taken
• Finalizing project - I never do as I never understood the gain to do so
• Share as HD to iDVD - never give any gain but if it works the resulting DVD is less quality than if SD-quality was shared
fps - set
•I only use PAL (25fps)
Yours Bengt W

I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " the picture you are trying to print is in the iphoto library" what can i do to be able to print a photo from iphoto

I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " unreadable file: the following file could not be imported. the file is in the iphoto library folder" also when i try to print a picture from iphoto i get a message that says "no page was selected"
not sure what happened but i can pnly print when i drop the photo onto my desktop as an 8.5 x 11 size picture and i am trying to print 4x6's

Since the new library gives you the same message log into another user account on your Mac and see if you can run iPhoto without getting that message. If you get that message there also a reinstall of iPhoto seems indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apply all available updates to it.

HT2729 I cannot synch a movie from my iMac to my iPad. I keep getting a message that I am not connected to the internet. Yet, I can fetch my email, access many newspappers, and listen to music clips for the itunes store. I did a retart of all without l

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