HT2729 I have downloaded a video on my iPhone but want to watch it on my iPad which both are connected to the same iTunes account but it hasn't shared to my iPad !?? When I try to download on my iPad says I've already purchased and would I like to buy aga

I have download a video on my iPhone but want to watch it on my iPad which both are connected to the same iTunes account but it hasn't shared to my iPad !?? When I try to download on my iPad says I've already purchased and would I like to buy again ?

Movies are not part of the automatic downloads feature. Apps, music and books only.
If you live in the U.S. you can download many Movies again for free using the same Apple ID that you bought the movie with. If you do not live in the U.S, that feature is not available. Not all Movies are available at this time either.
You can transfer the movie to iTunes on your computer and then sync it to the iPad if you like.

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I am unable to sync my iPad with my new MacBook Air without losing all photos even though both are linked to the same iTunes account

I am unable to sync my iPad with my new MacBook Air without losing all photos even though both are linked to the same iTunes account

Transferring photos from your computer has nothing to do with your iTunes account/Apple ID.
Photos can be transferred from a single computer only. When transferring photos from another, all photos on the iPad that were transferred from a different computer will be erased from the iPad first - even if the photos were transferred from the old or different computer to the new computer being used for syncing.
When transferring photos from your computer, what is named the iPod Photo Cache is created on your computer for the photos that are transferred and why you see new photos being transferres are optimized before the actual transfer process. The iPod Photo Cache for these photos on the computer the photos were transferred from is not available on your new computer.
Since all photos on your iPad that were transferred from the old or different computer should remain on that computer, transfer the photos from that computer to your new computer. These photos on your iPad will be erased with the first sync but will be re-transferred along with a new iPod Photo Cache for these photos being created on your new computer.

HT204053 i have set up both an i pad * ipod with the same itunes account but now want to seperate them

Hi can anyone help.
I have set up an ipad & ipod using the same itunes account but I now want to unlink them as everything my son downloads appears on my i pod. also i want to change certain e mail accounts?
How do i do this , not very technically minded so help needed!!!!
Many thanks

You can't. Apps and content are tied permanently to the iTunes Store account through which they were purchased. Her MBA will need to be authorized to your iTunes Store account and she'll need that account information to be able to update the apps and re-download content, or they'll need to be repurchased through her iTunes Store account.
Regards.

HT4437 I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"

I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"

Welcome to the Apple Community Willy.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

My wife and i share the same itunes account but we have separate libaries , can i set her up her own itunes log in to free up my icloud memory

My wife and i share the same itunes account but we have separate libaries , can i set her up her own itunes log in to free up my icloud memory.

Hi tomgoggs,
iTunes purchases do not count against your iCloud memory space. See this article for what iCloud is used to store -
iCloud: iCloud storage plan overview
If you are having an issue with iCloud memory being full, you may want to use the steps in this article to help -
Manage your iCloud storage
Thanks for using Apple Support Communities.
Best,
Brett L

TS1470 Hi we are all connected to the same iTunes account . My daughter and I received new phones yesterday and now can not connect. When we put our apple ID password in it then asks us to answer our security questions. Which was the ones we did not selec

Hi my daughter and I both received new phones yesterday. We are both connected to the same ITunes account . When we now go in to buy a song or app it is asking us to complete a security questions but the questions it is asking is not the ones either of us selected in the first place.my daugher has the iPhone 4 and I have the new 5

Hello, Dannielle.
This article will help you reset your security questions as long as a rescue e-mail is added to the account. If one is not attached then contact us at https://expresslane.apple.com/.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Jason H.

My partner and I have now both got an apple mac we share the same itunes account but want to use different icloud id's so that I dont get all her documents sync to my computer... is this possible?

my partner has an ipad and i have a mac book pro... we share the same itunes account (apple id) but believe we can have a seperate apple id for use of the icloud... we do not want each others documents to be in sync with ipad and mac book... help? thanks

Each of you should set up your separate iCloud account on your own computer using your Apple ID. This gives you two independent iCloud accounts.
Note that an iPad is not a multi-user device. It can only be synced with one account.

I have multiple phones on the same itunes account but now we can see everyones imessages. Can I create a new account for imessaging?

I have multiple phones that share an apple ID for music. The problem is that when we use imessaging we see eachothers messages. Can I create a separate account solely for imessaging so private messages can be sent but keep the same itunes account and continue sharing music?

Yes.

My wife and I have been using the same iTunes account, but would like to have separate apps on our phones. How can I set up a separate account for her?

My wife and I have been using the same iTunes account for both our iPhones, but she wants separate apps from mine. How can I set up a second account in her name, delete the apps on her phone and start from scratch with just the apps she wants on her phone?

If you have the old phone, connect it to iTunes, right click on the device, and choose transfer purchases. If you no longer have the old phone, I don't believe there is a way to recover them, as they were on your original device.

HT1689 me and my husband both have iphones 4 on the same itunes account but he cannot purchase anything cuz it keeps sayin its a new device and he needs to answer security questions.the questions are not what we set up the acct with. help!

My husband and I both have i phone 4 on the same itune acct but his phone is saying its a new device and will not let him buy anything off of our acct without answering security questions. these questions are not the ones we set up the acct with. my iphone device is not having this problem. Help!

I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!!

I had an iPod nano and then got a classic iPod, which then broke. So I wanted to start using my iPod nano again. I still have the same iTunes account, but when I try to sync this iPod with my iTunes nothing happens.

The music that was on this nano when I stopped using it a few years ago is still on it, and I want to replace it with other songs that I've added to my iTunes since then.

iPods (except for iPod touch) are not linked to any iTunes "account." They are associated with your iTunes library. The account in iTunes is your Apple ID, and that is used to buy and download content from the iTunes Store. It is not required to use an iPod.
The 1st (and 2nd) gen shuffle can only be used with one iTunes library at a time. When you connect it, iTunes should prompt you to start using it with your iTunes library, and warn that the shuffle's existing content will be erased. Have iTunes erase the shuffle, and it will be associated with your iTunes library going forward. You can then add content to your shuffle.
The need for the previous owner's Apple ID and password should only come up if you are trying to transfer existing content from the shuffle to your iTunes library, AND the previous owner had content purchased from the iTunes Store. Just cancel out of that step, if iTunes asks.

Hi all, I have four kids and they are all using the same itunes account.......Is there something I can do so they don't all see eachothers imessages?

My kids are using 4 different ipods with the same itunes/apple account, Is there something I can for them to use facetime/imessages withouth seeing eachothers messages? I mean set up different accounts for messages?

- Create a NEW account using these instructions for each user. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
- Us the new ID for Settings>FaceTime and Settings>Messags>Send and Receive and Settings>iCloud. Continue to use the common ID for Settings>iTuns and App Stores.

My brother and I share the same itunes account, but we have different itunes libraries and ipods, is icloud going to mix or delete or do something to our ipods and libraries content?

I love what iCloud is going to do and I am thinking on getting rid of my gmail account when iOS 5 comes out but i am afraid of what could happen to my brothers library and my library and to all the apps we have acquired on the same account.
I wonder if iOS 5 will recognize the difference between my brothers library and mine and they will sync with their respective library instaed of deliting everything or mixing everything or i dont know what it could do.
Hope someone has a positive answer to my question.

Fingers crossed the following document might be of some assistance:
How to use multiple iPods, iPads, or iPhones with one computer

How to look up in an iPhone back up and modify the set up by using an iPad connected on the same iTunes account?

I Just broke my iPhone 5s screen and I have no more access to any information saved in it. I would like to check my SMS. I was thinking maybe I could check my phone by using iTunes saves... Any clue on how to do?

I managed to set up an account manually on the C7 but I had to trick the email application by entering an invalid email address and password. After it could not find my account it then opened up all the settings and permitted me to add the manual IMAP settings, reply to address and other details. After I committed the settings, the phone recognised the account as a gmail account and it locked down all the settings again so I could not go back and change them if wrong.
I was quite chuffed with myself for seemingly resolving all my issues.....but on using the new account settings I could not sync the gmail sent / bin folders. All the other folders synchronised fine and when I send email it has the correct reply to address. Strangely this matches the best results I obtained when connecting using the Mail for Exchange settings so am no further forward. I am a little confused by this as when I let the phone set up the Gmail account on it's own it can sync everything.....but I just can't
I am now hoping that the new software update (PR1.2) gets email working a little better....well when I eventually get it hehe.

TS2235 Hi, how can I print from my IPAD to my wireless HP 6520 printer. I have a wireless network and my IPAD and wireless printer are connected to the same network. But when I send a job, I get the "no air printer found" message.

My windows firewall is disabled (protected by Comcast's Norton program) so that should not be a problem. Should I down load Bonjour?

Hello Bleedingblue65
Check out the section highlighted below to troubleshoot your issues printing through AirPrint.
AirPrint Basics
http://support.apple.com/kb/ht4356
If you are unable to print, or if you see the message "No AirPrint Printers Found"
Verify that the printer:
Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
Is connected to the same Wi-Fi network as the iOS device.
Has the latest firmware version installed.
Has paper with enough ink or toner installed.
Is free of any errors displayed on the printer's control panel.
If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.
Notes:
AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
Some Wi-Fi AirPrint printers can take several minutes to join a Wi-Fi network after being turned on. Ensure that the AirPrint printer is connected to the Wi-Fi network before attempting to print.
Regards,
-Norm G.

HT2729 I have downloaded a video on my iPhone but want to watch it on my iPad which both are connected to the same iTunes account but it hasn't shared to my iPad !?? When I try to download on my iPad says I've already purchased and would I like to buy aga

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