HT2729 IPOD Classic sync issues

I bought a new IPOD Classic to replace my old one.
I can't sync any of my library.

Hope this Apple support Article can fix our problem
.http://support.apple.com/kb/TS1539
Good Luck!

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Ipod classic syncing issues with itunes

My IPod classic wont sync anymore and I fear the harddrive might be shot. the ipod deleted all my music randomly, I have restored it but now I cant get it to sync properly with itunes.
Itunes recognises it, and starts syncing (in manual and auto) however it freezes a few songs in and doesnt get any further. When I unplug the ipod, the error message comes up saying ipod sync failed, and lists a number of songs which it could not sync (different songs every time)
Is the problem with itunes or with the ipod harddrive?
Appriciate any help with this one,
thanks,
Phil

Hi pddurie,
If you are having potential disk issues with your iPod, you may find the following article helpful:
Apple Support: 'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod
http://support.apple.com/kb/ht1207
Regards,
- Brenden

IPod classic syncing issue

My iPod classic that I haven't used for a few years only syncs around 3,800 tracks out of around 4,100 that I have as part of my library, even though the "entire library" box is checked on the device in itunes.

Hi there,
You may find the artilce below helpful.
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
-Griff W.

My iPhone and iPad aren't detected by iTunes but iPod classic syncs

My iPhone and iPad aren't detected by iTunes but iPod classic syncs. I have re-installed iTunes, reset devices etc. The iPad and iPhone charges through the computer and Windows 8 recognises them.

Hi Vlismas,
Welcome to the Support Communities!
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
- Judy

IPod Touch vs iPod Classic Syncing. Simple question, Any answers?

I have an iMac G4 running Leopard and a new Mac Mini Intel running Snow Leopard. Here is my connection issues:
1) My iPod classic syncs to both computers.
2) My iPod Touch (running OS 4.0) syncs to my iMac but not the Mac Mini.
Why?
There has to be a simple solution, but I haven't seen one. I've tried all of the solutions posted here for the Touch, but none work.

Your mini needs to be running iTunes 9 to start. The touch syncs via a piece of software called Apple Mobile Device Services, the classic does not use this.
These two tech articles will help you solve the problems you are having with AMDS on your mini:
http://support.apple.com/kb/HT1747
and if you need to remove and reinstall iTunes http://support.apple.com/kb/HT1224
If you are connecting through a USB hub, try connecting directly to the mini until you get this sorted out. If you are going to use a hub, it needs to be powered.

I have an Ipod classic sync'd to a PC. The PC is no longer working. I purchased a new MacBook pro. How can I sync the Ipod to the new Macbook pro

I have an Ipod classic sync'd to a PC. The PC is no longer working. I purchased a new MacBook pro. How can I sync the Ipod to the new Macbook pro

Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the Mac as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your Mac first.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

HT1384 My Ipod Classic syncs and charges, but stops charging once it's done syncing.

I just got a new laptop with Windows 8 and downloaded the new itunes on it. My Ipod classic syncs fully and while syncing charges the battery, but when the syncing ends so does the charging of the battery. Is there a setting I need to fix in Itunes?
Thank you!

I did the restart with holding the center and menu and then I reset my computer all of which did nothing. any other ideas?

Will and old and used ipod classic sync to my current version of itunes?

Will a 3rd generation ipod classic sync with my current updated version of itunes on my mac?
If so, can I put podcasts on it as well?

mpenzenstadler wrote:
Will a 3rd generation ipod classic sync with my current updated version of itunes on my mac?
If so, can I put podcasts on it as well?
My oldest iPod is an ancient 30 GB Classic, and it syncs fine with the newest iTunes (12.0.1).

IPod Classic: Photos Issue: Photos on iPod Show Black Screen - Replicated!

Issue / My Solution related to format = PC / Windows
*FINALLY! I've replicated the issue where some random pictures in iPod photos show as a thumbnail, DON'T show when clicked with center button (instead a nice friendly black screen is shown) but DO show when you click the center button again to start Slide Show.*
Firstly, I'll start by saying that this was one of 4-5 issues that caused me to go to my local Apple store today & get my SECOND replacement (3rd iPod Classic; Black; 160 GB). It made me laugh when the technicians told me the truth; since Apple never preps even their own people for new products to possibly get trained on so that maybe they're more technically knowledgeable then their consumers when they go on sale, this store's approach has typically been 'Problem with a 6th Generation? Here's a new one'.
It's been a quick & easy way to satisfy customers while getting them no where, but they go home thinking their new unit will work, when in reality it was never a hardware issue.
Anyways, I exchanged 2 x 160 GB & 1 x 80 GB tonight for many of the same reasons, truthfully because I felt I'm due new units after the amount of times I've reimaged (restored) each by restoring all versions of the firmware software.
Many of you have experienced the photo issue I mentioned above before going off on my tangent, many of you may not have (yet).
Well, I'm 1,000% that I replicated this one:
*When restoring one of the iPods replaced, I conveniently noticed that the pictures which showed up blank on my iPod had illegal characters in their Windows Filenames.*
*These characters can include, but are not limited to:*
*apostrophe ('); comma (,); period (.)*
*Again, the characters above are the only ones I've identified so far; granted that it should not ultimately be like this; the iPod should accept filenames containing these characters & if it can't or it's too hard for it to accept them, iTunes should display a warning to the end user to change the filenames with illegal characters.*
In conclusion, I'm about to unwrap my new 160 GB & sync it. I will avoid & hold off with the 1.0.2 update for as long as possible in hopes that a 1.0.3 comes out soon; especially since the only noticeable difference it made for me was a faster & more responsive & sturdy Cover Flow (don't even use anyways) + shuts off in my JBL Dock at work (replicated as a bug in 1.0.2; workaround: use PLAY, PAUSE & other controls on the unit itself, not with the dock or remote control on the dock.)
I learned my lesson the hard way & will definitely wait a few days until 1.0.3 is released to see how it really is by feedback posted here in this forum. For all you newbies, this is the best advice I can offer; don't bank on 1 or 2 posts, read a bunch. When you start seeing a pattern of problems, you know something can't be right. It's funny how you look at the post history of these updates (1.0.1 & 1.0.2 & you see all those who jumped to install post only the nicest things & the great enhancements they see, until a day later they're hit with the negatives of that build.
_*+--> Truth is,_ I can't believe Apple has gotten away without releasing 1.0.3 by now.+*
*+If this keeps up, I hate to say it, but their ratings will definitely go down the tubes (not being negative, just a realist).+*
Any thoughts?

JazzyMac007 wrote:
I don't think it's illegal file names. I've noticed that the file takes a while to "load" even when after you see the thumbnail in the main screen. A few back and forths and hearing the hard drive spinning finally confirmed that it would take a while for the pic to show up...extremely annoying, but a hard drive type issue methinks. Photos that show up once, don't show up again or take forever to do so and vice versa.
Not sure how this affects firmware as I'm not techy (I'm jazzy :)).
I'm going to let all my photos "fully load", and then try it again.
I tried your method on 3 sixth generations with this issue (2 x 80gb & 1 x 160gb). I let them sit for 12 minutes; no picture.
Changed filename to remove a comma found in the names; then I sync it again & ALL BETTER.

My iPod Classic sync keeps failing with iTunes 11.4

My 80GB iPod Classic stopped syncing with iTunes once it'd updated to iTunes 11.4 and then the memory failed (at least I think so as it no longer seems to have any, even though it has no music on it). Assuming this was an issue related to my dying iPod, I purchased a second hand 160GB iPod Classic that has been tested and should be working fine yet when I tried to sync it with my iTunes yesterday it would copy about 8 tracks and then freeze, giving me the spinning beach ball of doom before eventually telling me the sync had failed and giving me the error message -1401 (which I can't find anywhere online). According to iTunes some of the memory has been used up and the iPod says that there is now 7gb less free memory than when I got it but there's still nothing on my iPod. When the iPod is plugged in it says it has zero capacity according to iTunes yet the bar along the bottom shows it has plenty of free space. I've tried restoring it, restarting it, etc but to no avail. Please help!
I currently have iTunes 11.4 and use Mac OS X Mavericks (not quite sure which release currently as I'm at work but it was updated recently) on an iMac from 2009/2010 trying to sync with a 160GB iPod Classic (which currently claims to have 141GB of free memory even though it has no content on it).

You might want to read through this post I recently wrote summarizing what can lead to synchronization problems. My first suggestion would be to determine whether the problem lies with iTunes/your computer or the iPod itself. To that end, if you have a friend with a working iTunes setup (or at the Apple store), I'd see if you can get that machine to at least connect to your iPod and restore it with something... anything. If that works, you know the iPod itself is OK and not corrupted, and you can look at disk diagnostics and such. If that doesn't work, then contact a Genius bar for service.
If the problem is on the iTunes/your computer side, my post cited above should help. I'd suspect the problem is in the underlying Apple media drivers, and I'd move back through the iTunes versions until I find one that works. Note that, at some point, you may no longer be able to read the backed Itunes library (and do back up your libraries). If that happens, you should be able to reimport your music from where it is on disk, but you may lose metadata such as ratings, play counts, and playlists.

IPod Classic Syncing Error

I have an iPod Classic 80GB from a few years ago. and everything works well besides i cannot sync it or see my music that was on it before it started to have issues. I can still scroll throught the menus, so it is not the OS, but i cannot see my music in the menus, and it says it is there if i go under info and look at the memory used. Also when i try to sync it to itunes, it either crashes it(this happens 90% of the time), or it asks to reformat, then after a while says it cannot be reformatted.
And i tried reformating it on my friend's mac and it would not work either. I have windows 7
Any ideas? It is well past it's warranty.

Hi Iggy,
good to know its not just me!
I have an appointment with an "Apple genius" at the apple store on wednesday so will let you know how get on.
On the phone to apple support the other day they suggested it could be my pc...however have just stnced my library sucessfully to my wifes nano - she doesnt like music though! so to me that means that it cannot be the PC?
GLNHP - thanks for you post, I have tried restore so many times I have lost count so it cannot be that. Also, thought about a sonng being corrupt so I exclude the song where it stopped for the next sync and it still stops, just on another song, again at the 2GB stage.
Any more suggestions will be well received and will post to say what has happended at the apple store.
Paul

My iPod Classic syncs some music on and then corrupts and wipes... Help?

I decided to restore my iPod Classic 160GB because it was running a little slow.
I have since on numerous times over the past few weeks tried to restore all my music back onto the device but I've came up with the same problem everytime.
Everytime I sync it, it gets to around 10% of my music library onto it and then corrupts and wipes itself and demands a restore.
I've tried everything with the files. I have put them into sepreate smaller playlists, I've ticked and unticked them all and I've restored the library itself but not to any avail.
Can anyone help me?

The iPod hard drive has bad sectors, a replacement hard drive will resolve your issue.

New Ipod Classic syncing problems, restoring problems

Hello,
Just got my 80gb Ipod Classic yesterday, and have had syncing problems, and now Itunes does not recognize it at all.
I'm using the latest version of Itunes (7.6.2.9)
Ipod Firmware 1.1.2 (or whatever the newest is)
Windows XP Pro
I'm a long-time user of a 5g 30gb Ipod and never have had issues like this. I am syncing to the same Itunes library as my old Ipod. Connecting my new Ipod Classic, I updated the firmware, and tried to sync. Halfway through the sync, I got an error. I disconnected the ipod and reset it. I tried syncing again, and again it would hang at some point, had to disconnect, and then it said my ipod had no music, but with 60gb free only. So obviously a database problem on the ipod and some mp3 files that my new ipod classic didn't like (though my old 5g ipod has no problem with this library).
Next, I connected and did a Restore.
I removed the culprit mp3 files from Itunes Library, attempted to sync again. Again, it would freeze at some point during sync. Had to disconnect Ipod while Itunes was frozen. Again, Ipod says has no music but with only about 60gb free.
So Ipod is corrupted again. The problem is when I connect it to my PC, Itunes no longer recognizes it, so I can't do a Restore. What do I do?

Just wanted to post my results, for future users benefit:
Putting my Ipod into Disk Mode, connected to computer, Itunes recognized it, performed a Restore.
Still had syncing/freezing issues.
Decided that my Itunes library database was corrupted. Went into My Documents > My Music, and deleted the Itunes Folder, except for the containing Artwork Folder.
Have been rebuilding my Library from scratch since, and have had no syncing problems yet again.
Only problem is that in the outermost Podcast menu, it is always empty. The only conveninent way to access my Podcasts is to make a playlist and put them all in it.

ITunes Match and iPod Classic sync problems

Hi all,
I've recently signed up to iTunes Match and use iTunes on my Windows PC (at home) and MacBook Pro (at work). I also use an iPod Classic which I sync with the Windows PC.
I've had an issue which has happened a few times when I sync. I think the problem occurs when iTunes is open on both the PC and the Mac, but I'm not sure.
When I sync my iPod, it increments play count, and updates the recently played playlist as normal, but every now and then, I am asked to sign back into iTunes Match, and when I do that, all play counts from the ipod sync disappear. The Recently Played playlist also no longer has songs played on the iPod included. However, on the "last played" field, the correct date and time of when the song was played in populated.
The iPod is where I listen to music most often, and I would really like to keep the play counts up to date, but I can't figure out what is happening.
Has anyone seen this before? Any ideas if I can resolve this?
Thanks.

The same thing happened to my iPod. It shows that it has no songs, but when i checked the iPod's memory, it was using the same amount of space as before (i had 52 gb of music, now it's just 52 gb of... nothing).

IPod Classic sync problems

I'm using an iPod Classic. It's 160GB and it's the newest (ish) generation of it. I haven't had any problems syncing it in the past until recently after the latest iTunes update.
My computer recognises my iPod when it's connected and so does iTunes. I've run diagnostics on iPod connectivity, it passes iPod connectivity, but not the device sync test, even though iTunes clearly recognises the iPod is syncing. Beforehand, I had reset my iPod thinking the sync issue was something with my iPod'a hard drive but i had done a check using diagnostic mode and my retracts and reallocs were both at 0 which I assume is very good for an iPod I've had for 3 or 4 years.
The battery is fine and the hard drive seems to be fine. I've even tried both USB ports on my laptop (Toshiba with Windows 7 Home Edition).
I even went and uninstalled iTunes itself (but none of the add-ons) and I'm still having issues.
At the moment it's showing I have 7GB of music when there's only 234 songs on it.
I've also done a reset several times by holding down the menu and center button but it's still not syncing my music properly, still saying I've got 7GB of music when there clearly isn't
if it helps my iPod Classic is using the latest version, 2.0.4 and my computer's software is up to date as well.
I'm also going to try to format the hard drive on it to see if that does something but I doubt it'll help.
if anyone has any advice on how to fix this that'd be great

Hhhmmm!
Not actually sure what your question is.
That said, it appears to centre on the fact that you have 234 songs taking up 7GB of storage. Is that correct? If so, there are two possibilities.
How do you arrive at the figure of 7GB? Is it only the music, or is it all of the storage being used on the iPod? With the iPod connected to your iTunes Library, check to see how much storage is being used by each type of media. In particular, how much "Other" is being used? Hold your mouse over each section so that the info balloon appears and read off how much storage is being used by each type. The crucial section is the Other (as indicated in the screenshot below).
Perhaps most, if not all of your music is encoded at a very high Bit Rate. What format are you using to import from your CDs? Check several songs and make a note of the Kind, Size and Bit Rate. Then post back with that information.

HT2729 IPOD Classic sync issues

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