HT2729 My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?

My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?

What video content works with iTunes and mobile devices?
iTunes:
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Mobile Devices:
Video content purchased from the iTunes Store.
Videos that have been shared to iTunes using QuickTime Player (Mac OS X v10.6 Snow Leopard).
Videos that have been re-encoded for iPod with QuickTime 7 Pro.
Videos that have been re-encoded for iPod with iMovie, Final Cut Pro, and others. Refer to Exporting a movie from iMovie HD to iPod for an iMovie HD tutorial.
Video Podcasts that have been created for mobile devices.
Video files after using the iTunes File > Create New Version > Create iPod or iPhone version option.
Video files after using the iTunes File > Create New Version > Create iPad or AppleTV version option (iPad and AppleTV only).
See below for detailed movie specifications.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Does the video need to be encoded in a special way?
All mobile devices which iTunes can sync video to can play the following video formats:
H.264
File formats: .m4v, .mp4, and .mov
Video: Up to 768 kbits/sec, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, and stereo audio.
MPEG-4
File formats: .m4v, .mp4, and .mov
Video: Up to 2.5 Mbits/sec, 480 x 480, 30 fps, Simple Profile.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, stereo audio.
Other formats may be supported by newer devices. The technical specifications can give additional details.

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Any help would be greatly appreciated,
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Did you already try to reset the iPod?
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Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.

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Hi alondres,
Welcome to the Support Communities!
Use the information in the following article to review the information in the iTunes database for the artist / albums you are having issues with. Make sure the information you want is exactly the same in the artist and album fields.
Playing and managing content in iTunes
http://support.apple.com/kb/HT1399#3
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Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694#error1611
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Hi psaffarzadeh,
Welcome to the Support Communities!
I can't tell from your post if you are working with a Mac or PC, so I'm including troubleshooting steps for both:
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
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http://support.apple.com/kb/TS1363?viewlocale=en_US
I hope this information helps ....
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HT2729 My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?

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