HT2731 But it said the samething pls content iTunes store for the transaction
But it said the samething pls content iTunes store for the transaction
Do exactly what it told you to do and contact itunes support
Similar Messages
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I am trying to create account and I put my credit card info but they we telling me to contact iTunes Store for help , I really need to buy apps . Can you help me create the account .
You should do exactly what it told you to do and contact itunes support.
We are all itunes users just like you.
Click Support at the top of this page, then click the link under Contact Apple Support -
I purchased a movie on my iPad. For some reason it has disappeared. It is not even on my computer. I re-purchased it and was billed. I was told that I wouldn't be billed for it. I clicked on "Report A Problem" from my receipt that was email to me, but then I got a message that said "Cannot Connect to the Itunes Store". What should I do?
Films are currently a one-time only download - if you re-downloaded it then you will be charged again
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When i tried to use the itunes store for the first time it said I had to contact customer support to complete the transaction.
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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I live in Iran
Yesterday I wanted to use iTunes store for windows ; when i have open iTunes it gives me the error 0x80090318 .
I have search the web alot and i have check lots of Iranian and English website but have not find any solution for
this problem . Today I have find a software called "Hide my IP" i have opened up that
when this software was opened , itunes have said "iTunes can't verify the identify of the server "init.itunes.apple.com"".
then i have click on "continue" then iTunes said "iTunes could not connect to the iTunes Store. An unknown error occurred (310)."
And theres a matter that i think that have a connection with this topic and thats , that when i want to go to the lots
of websites like Google Yahoo! Mail and lots of other website my both browser ( FireFox and IE ) will say" This connection is untrusted " .
I think the solution of my second problem is the solution of my first problem too !Tried all the rest on this site did not work for me
Follow the link below & this one sorted it for me, it was a conflict in programs using Winsock & I got rid of my old program,
Sorted.
http://support.apple.com/kb/TS4123
Tom Ireland -
iTunes Store for Windows. Everytime I try an access the iTunes Store it takes really long to connect and then it says iTunes store cannot be access. I think I am up to date with iTunes Verison, I Have 11.0.2.26 but no matter what I try it does not connect. HELP Please???
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?
I am confused. Do you mean you found the music, not the tones, or you can't find either?
If the former, then this is normal. You can't redownload tones from the Cloud. -
I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?
Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.
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My login option turned to disabled ，according to the tips ,i've changed my passwords many times, but i still can't login my itunes store ,who can help me to solve the problem?
Try here > Can't connect to the iTunes Store
Try disabling anti virus software and turning off the Firewall. -
25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?
Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost. -
I downloaded nds4ios for my ipod touch and now it's acting screwy. I deleted the app and reset my ipod but I still can't access either Itunes stores, send messages, or access the internet. What should I do?
Hi Seabiscuit564,
It sounds as if your issues here are all related to not having a good connection to the Internet from your iPod touch. I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting Wi-Fi networks and connections
Thanks for using Apple Support Communities.
Best,
Brett L -
Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?
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HT1491 Why can I not connect to the ITunes Store for updates?
This is the second time in less than a year that I cannot access the ITunes Store for updates to my IPad. I have reset my settings with no luck. Can someone help because Apple does not seem to want to.?
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I am trying to stream video from iTunes store for the last 2 days and all I get is the message "iTunes store is unavailable. Try again later." I have tried turning it off, unplugging all cords, restarting it, reseting it, restoring it, and signing in and out again. Netflix works, but iTunes seems to be bugging out. If anyone could help, it would be much appreciated. Thanks.
melaniefrommadisonville wrote:
I want to try to un-install iTunes then re-intstall but am a new mac user and don't know how to do this.
click here and follow the instructions. -
Have downloaded several apps but now receive message "cannot connect to itunes store" help
have downloaded several apps but now receive message "cannot connect to itunes store" help
Sometimes all it takes is a restart of the iPad and a reboot of your router as Fred already stated and you may be able to connect again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Try here for more help if needed.
Can't Connect to iTunes Store
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