HT2731 cannot login to itunes store through my itunes library. getting an error message

Need help! I cannot access the itunes store through my itunes account and library. I keep getting an error message, and computer automatically shuts down iitunes.

Hey karenver,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following resource may provide a solution:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

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Can't on to iTunes Store. But don't get any error messages

Since upgrading to 10.6 I can't log on to the store. I don't get any error messages, it just doesn't log on.
Password etc is right and I can access the internet Ok just not iTunes.
I have tried downgrading to a previous version of iTunes but then can't use iTunes as I get a message saying the "library is not accesible because it was created
in a newer version of iTunes"
I have tried disabling Firewalls and AVG Antivirus without any success.
Anyone got any ideas?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

"Complete my season" is not working for my iTunes store?? I keep getting an error message saying the iTunes store is unavailable over a week or more??

My itunes store is acting kinda funny...
When I click on "complete my seasons" under TV shows I keep getting an error message telling me:
"The itunes store is unavailable at this time" this has been going on for over a week or longer.
Any idea how to fix this or why it keeps telling me the itunes store is unavailable?? I have signed in an out and still I can not see all the seasons of TV shows I have purchased.
Thanks,
Max

Hi Allan, thanks for that. I've already set up a log in for my wife and that is all working fine. The problem is that when she logs in and opens iTunes and trys to associate her library with her iTunes account she gets the error message "This computer is already associated with another iTunes account". Whilst this is true, the computer is associated with my iTunes account under my separate log in, which should have nothing to do with hers. If she transfers the association to her account it will lock me out of my content on my log in for 90 days - I'm trying to work out how to associate each of the log in accounts with a separate iTunes account so we can access our music independently of one another without locking each other out. Hope that makes sense!

HT1527 Can't access iTunes store. I continue to get an error message with # 306. How can I fix this problem. I have tried the suggestions of Apple.

I continue to get error 306 when trying to access the iTunes store. I have tried the numerous things listed by Apple to no avail. Does anyone know how to resolve this issue..

Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT2731 I am unable to access my iTunes store through my iTunes account. Every time I have tried it gives me an error ' cannot, connect to iTunes'

I am unable to access my iTunes store through my iTunes account. Every time I have tried it gives me an error ' cannot, connect to iTunes'

check to see if you are online
check to see if you can access secured websites (https) on your computer / device
if this is on a computer with windows configuring your antivirus / firewall to not block itunes some times will help, also resetting your tcp/ip might fix it (open command prompt as an administrator, type: "netsh reset winsock" hit enter, restart computer

TS3297 I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!

I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1819 Podcasts that I had subscribed to with my old computer are invisible in the Itunes store with my new computer. The error message says the podcast is not available in the US. Yet I can still download them on my old computer. How can I fix this probl

Podcasts that I had subscribed to with my old computer are invisible in the iTunes store on my new computer. The error message says the podcast is not available in the US. Yet I could still download the podcast on my old computer before I switched. How can I fix this?

Hello, ted_marx38.
Thank you for visiting Apple Support Communities.
The most common cause for this issue would be media present that is purchased with another Apple ID. When prompted to authorize the computer it may show a different Apple ID. If this is the case, the computer will need to be authorized for this Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H.

I just installed ITunes 11.0.4. I get the error message: "The Itunes Library cannot be saved. A folder was specified instead of a file." When I sign on next, it says the library can't be found. Running Windows Vista with Mcafe protection

I just installed ITunes 11.0.4. I get the error message: "The Itunes Library cannot be saved. A folder was specified instead of a file." When I sign on next, it says the library can't be found, and Itunes wont open. I'm running Windows Vista with Mcafe protection

Hi there Br0x,
You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
-Griff W.

I cannot open iTunes on my Macbook I'm getting the error message saying "the itunes library il locked or you do not have write permission for this file" what do i do to fix it?

I cannot open iTunes on my Macbook I'm getting the error message saying "the itunes library is locked or you do not have write permission for this file" what do I do to fix it?

Do #6 here
..Step by Step to fix your Mac

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

After my successful download of iTunes 64 bit,I continue to get an error message that it's missing Apple Application Support. What am I doing wrong?

After my successful download of iTunes 64 bit,I continue to get an error message that it's missing Apple Application Support. What am I doing wrong? I've installed it and uninstalled it several times already, but each time I get that error message...

I've been getting timed out for 2 days now, what finally worked for me was not plugging the phone into the computer and just doing the update through my wifi, worked perfectly, took less than 15 minutes

When installing itunes on my windows XP I get an error message "Service Apple Mobile Device"

When installing iTunes on my Windows XP I get an error message "Service Apple Mobile Device (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services". I don't know what this means and I do not know how to resolve it. Can you advise please?

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.
iTunes 11.1.4 for Windows- Tips for Unable to install or open

I'm trying to install iTunes on my pc and i get the error message "Service Apple Mobile Device Failed to Start. Verify you have sufficient privileges to start system services

I'm trying to install iTunes on my pc and I get the error message "Service Apple Mobile Device Failed to Start. Verify you have sufficient privileges to start system services.
What do I need to do to get iTunes to install?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Having trouble downloading itunes on my computer. i keep getting a error message that reads: apple sync notifier.exe- entry point not found.

Hello, can anyone help me out there? Im having trouble downloading itunes on my computer.
Ikeep getting a error message reading:
#1 applesyncnotifer.exe- entry point not found.
#2 the procedure entry point sqlite3-wal-checkpoint could not be located in the dynamic link library. sqlite3.d11.
#3 service 'apple mobile device' (apple mobile device)
failed to start. Verify that you have sufficient privileges to start system services.

With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Restart the programme all should be well
In case that your OS is (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "SQLite3.dll"
3. Now paste it in the folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Restart the programme, it should not display that message, it should be clear.
Good Luck

I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?

I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?

Hi,
Which operating system are you running on?
What updates are you trying to download?
The last update was 9.0.3 - check by loading the editor and going to Help -> About Photoshop Elements
The last supported Camera raw is ACR 6.5 - check by loading the editor and going to Help -> About Plug-ins -> Camera Raw
Do you have a reason to update?
Brian

HT2731 cannot login to itunes store through my itunes library. getting an error message

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