HT2731 hai,i just go to my account iformation. then i click at my payment type.. then edit..then i chose payment type ; mastercard.. then i fill my number card & then security code then i click done.. but cannot.. its say go to itune supports
you see in the red box its say plz contact iTunes Support. i try may times but it still like this happen
You need to do as requested and Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact Us
Similar Messages
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My Payment Method That Is On Fill Is Correct And My Security Code Is Correct You All Are Telling Me That It Is Invaild And I Can Not Download No Free Apps From The Apps Store!!!!!!!!
The short answer is no.
Unless you are selling the app via the Enterprise Deployment option, everyone has to download via their own iTunes account ID. Yes, iTunes can be used by multiple IDs but this makes it very messy to resolve later.
What kind of app is this? Which Expo? If an Expo for selling apps has poor Internet connection I would question the validity of using such an expo in the first place. -
My account w/iTunes won't let me change my credit/debit card ! I was able to do it no prob last two times ! Why am I getting message to see iTunes support!
No one here can help you.
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance, or call AppleCare. -
When i try to make an in-app purchase for this one app it says contact support to complete transaction. Why is it saying this?
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
Hi guys I've just got my first iTunes card and am trying to get a paid app but after I enter the password it says that I have to enter additional security information do I entered my 3 secret questions and answers, my rescue email and birth year then I click done but nothing happens. Can anyone help?
Hi massmercury,
I want to apologize for your experience here with the service center. I am moving forward to have your case escalated for further review. Please see my private message. I will be your point of contact until our Customer Advocate team reaches out to you.
Best regards,
Bgriffin2
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I wanted to download a song just now but had to verify my billing info...anyone else had a problem entering their card's security code? I couldn't do do this...so couldn't download the tune.
Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID. -
My apple id attached to my itunes account has expired and i have forgotten the password that was attached to it! I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?! HELP!
My apple id attached to my itunes account has expired
They don't expire. As far as anyone knows Apple IDs live on forever - if you forgot its password use https://iforgot.apple.com. Good luck with the answers to whatever security questions it asks.
... I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?!
Right! That's the reason you do not create a new Apple ID.
As far as Apple is concerned a new Apple ID is a completely different user, with absolutely, positively no access to anything available to any other Apple ID.
Concentrate your efforts on resetting the password to your old Apple ID. It has not expired, and is the only way to use all your existing iTunes purchases, App Store purchases, computer authorizations... etc. Forget about the new Apple ID you just created. -
I have just opened 2 new albums in photo but cannot see the albums thru' itunes when syncing my ipad or thru' the screen saver on ITV . My photo apps is Version 1.0 (209.52.0)
Have you tried deleting the photo cache from your computer and then re-trying the photo sync and see if they all then copy over (you need to select and sync all the photos that you want on the iPad together in one go, as only the most recent photo sync remains on the iPad) ? The location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314
Don't know about the Facebook photo emailing, but there are a number of apps that allow to upload photos to their site (e.g. the 'official' Facebook app).
(For future info, typing all in capitals is considered SHOUTING - you are more likely to get help/responses if you don't.) -
I recently inherited a restored iPhone 5 from my uncle and its needs a sim to be activated, could i use my friends sim just to activate my iPhone and then give the sim back once its activated without affecting his contract and later on get a sim for myself and a contract for me and it all be normal??? Thanks
The phone MUST have a SIM present in order for activation to complete. The process will not finish otherwise.
For the OP:
If the iPhone 5 is locked to a carrier, you must use a SIM from that same carrier. Otherwise I think you would be OK borrowing the SIM to activate the phone.
~Lyssa -
ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???
Jennifer...
Follow the instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I just buy an Ipad2, and I am not able to use my Apple ID to download Apps. Each time, a window open and ask me to fill my billing informations (my Security Code). The problem is every time I put this number and click ''done''...say contact Itunes support
Contact iTunes:
Apple - Support - iTunes - Contact Us -
When I changed my credit card info iTunes says my security code is invalid but the one I've entered is correct. I've even added a different card and I still get the message that the code is invalid. This means that I cannot download an app or song because I can't get past the payment page.
iTunes Store: My credit card's security code or zip code does not match my bank's records
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my phone just got repaired but i allowed for my niece to play with it but now its say iphone disabled connect to itunes what do i do
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps... -
When setting up my account information, and clicks done something in a red box pops up saying "Please contact itunes support to complete this transaction" What do i do about this ?
You can contact iTunes support here (these are user-to-user forums, ) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Just installed new update to phone 5s this morning, now its saying plug into itunes but itunes doesn't recognize device.
when the files were being extracted my pc stopped any idea of a fix?
or can i remove the update from the program files and re-download it for my phone to be functional again?Hello giz mckenna,
The article linked below details a number of steps that can help get iTunes to recognize your iPhone.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
http://support.apple.com/en-us/TS1538
Cheers,
Allen
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