HT2731 how do I recover my secrutiy questions

How do I recover the answers to my security questions?

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Similar Messages

  • How can i recover my security questions and answer

    How can i recover my security questions and answer?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How can i recover my security questions without the link to send the answers to my email?

    how can i recover my security questions without the link to send the answers to my email?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (125931)

  • HT1937 how can i recover my security question and answer on my apple id

    how can i recover my security question and answer on my apple id?

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551

  • HT201303 How do i recover my security question answers

    Itunes is asking me to answer my security questions i dont know the answers how do i recover them

    Welcome to the Apple Community.
    Start here, then go to manage your account > Password and Security
    If you have forgotten the answers, contact Apple through iTunes Store Support

  • HT5312 How do I recover my security questions

    How do I recover my security questions

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98707)

  • HT5312 How can I recover my security questions?

    I can't remember my security questions so I can buy apps/music on my iPhone, and I'd like to know how I can recover them.

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • How do i reset my secrutiy questions?

    please help! i looked on youtube and it would help if in manage settings in security questions if it made ma answer them. i dont know them andi need to reset them. bur what it seems like something is wrong.
    HELP

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How did i recover my security question answers?

    I got a new iPod for Christmas, but I can't buy anything because they keep asking me to answer my security qustions. But the problem is...I don't know the answers. Please help me!

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT1349 How do I recover my security question answers?

    I cannot purchase anything because I forgot my answers to security questions. I would like to verify I am me and change questions because I know the answers but am unsure on whether I spelled it right or what.

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • HT5312 How do I recover my security question answers?

    Please help I can't remember my security question answers and I don't know how to recover them.. Please help!

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (93359)

  • HT5622 How can you recover your security question answers if you have forgotten them?

    My phone got stolen a while back. So I hadn't made any purchases recently. So when it did, it asked got my security question answers and I realized I forgot them.

    It would really make you feel secure if there was a way to recover the answers?  See "More Like This" over there >>>>>
    By the way - well done. The vast majority claim they have forgotten the questions....

  • HT5312 i for got my security questions and i no longer have my rescue email how do i recover my security questions?

    forgot my security anwsers and i no longer have my rescue email how do i reset it.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT201303 How do I recover my security questions that I forgot?

    I forgot my security questions and I got a new phone. I tried to download a new app from iTunes and it told me that I need to answer those questions. Could someone help me out here because I have money on the account that I don't want to lose. I know my email account. I know my iTunes password and username obviously.

    Same here bro .. im pretty depressed about it . but what i did was call the apple place and they sent me to support team on the phone . what they will ask you is your seireil number . and then for the security question. if you lucky to know one out of the 3 ur in luck lol. cause then the 2nd one they will give u a message through your iphone a code and you just read that back to them . and then from there they can reset your security questions and answers. But if you have more than one devise of apple the code they may send you might be sent to one of the other random devises that you have. so make sure you have all your devise in hand so you can give them the code. if you dont like i dont have mine ... they will want you to go to supportprofile.apple.com and then they will want you to update everything on your profile and somewhere , im not sure yet where , you can put your seiriel number on the devise you want the code to be transfered to. and they will revieve that seiriel number so they know what device to send it to. hope that somewhat helps . if not , then you r screwed like me and you need to try to remember your answers to the security questions lol. good luck

  • HT5312 How do I recover my security questions after I exceeded the number of tries?

    Please help!

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90191)

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