HT2731 I am unable to access my iTunes store through my iTunes account. Every time I have tried it gives me an error ' cannot, connect to iTunes'

I am unable to access my iTunes store through my iTunes account. Every time I have tried it gives me an error ' cannot, connect to iTunes'

check to see if you are online
check to see if you can access secured websites (https) on your computer / device
if this is on a computer with windows configuring your antivirus / firewall to not block itunes some times will help, also resetting your tcp/ip might fix it (open command prompt as an administrator, type: "netsh reset winsock" hit enter, restart computer

Similar Messages

  • How do I fix error cannot connect to Itunes store, How do I fix error cannot connect to Itunes store

    How do I fix error cannot connect to Itunes store, How do I fix error cannot

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • HT201210 while downloading any free application my iphone 4 ask me for apple ID and passward when i apply a valid apple ID and passward it prompt an error "cannot connect to itunes store"

    while downloading any free application my iphone 4 ask me for apple ID and passward when i apply a valid apple ID and passward it prompt an error "cannot connect to itunes store" please help me

    Sir i am talking about application store it opens show every thing but when trying to install any thing it said can not connect to itunes store. what should i do i use all methods of reseting and related to time mentioned in replies of people but all my efforts in vain i wish if i have some extra money i throw my Bloddy Iphone towards wall. Please help me

  • HT4009 I keep getting "ERROR Cannot Connect to iTunes Store" when attempting an in-app purchase.

    I've been trying to complete an in-app purchase within the game "Nemo's Reef" for over a week and repeatedly get the same "ERROR Cannot Connect to iTunes Store"
    I've tried a real close for the app, restarting my device (iPhone 5), enabling and disabling restrictions - I DO NOT have in-app purchases restricted under settings-general - restrictions - in app purchases.
    I purchased a book in iBooks this morning - my card was charged and the item downloaded perfectly. I have tried the purchase on WiFi as well as Cellular but neither work. I've also tried turning off my WiFi completely, still doesn't work.

    Kaitlyn255 wrote:
    I've been trying to complete an in-app purchase within the game "Nemo's Reef"
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Error "Cannot connect to iTunes Store"

    I just bought an iPad 3 from UAE, I have the Emerati app store, I have just updated my iPad 3 to iOS 6 and  I've been having a problem with my AppStore. Whenever I try to download any app I get an error "Cannot connect to iTunes Store" this is been happening since 3 days

    TRY this SOLUTION . if you do this exact order you could able to login again..
    hope it works.. dont forget to close all tabs:D
    Thanks schan20, this worked perfect.  I closed all apps, double tapping home key from home screen, turned set date and time automatically off, clicked set daate and time, changed year to 2014.  I then opened updates on apps and got the security message, went back to set date and time, turned on set automatically, opened app store back up (did not  force close after security message) , got to loading and had 21 apps to update
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  • I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits. Please help me....

    I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits. Please help me....

    Hi Dance4Life85!
    I have a couple of troubleshooting suggestions for you regarding this issue. First, I would suggest that you reinstall iTunes, according to the instructions in this article:
    OS X Mountain Lion: Reinstall apps that came with your Mac
    http://support.apple.com/kb/PH11201
    To reinstall iTunes, download it from the Apple Downloads website.
    Apple Downloads website
    Note that all you will need to do is download iTunes and install it again, it will install over the version that is on your computer right now without issue. If your issue persists, you may want to see this article about troubleshooting third-party plugins for iTunes:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/TS3430
    Lastly, if neither of these resolve the issue, then you may need to recreate your iTunes library. More information on this can be found here:
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/HT1451
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits.

    I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits.

    I have the same problem. I already made a new installation of itunes and it doesnt change.....Please heeeeeelp
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  • I keep getting an error cannot connect to iTunes store on my iPhone

    I keep getting an error cannot connect to iTunes store on my iPhone

    Can't promise it will fix it, but I tried everything mentioned on other boards to no avail.
    What finally worked was resetting my AppleID password so that it met the new password requirements. I suppose it's worth trying that.

  • I click on the icon "Videos", it says "no Videos, You can download videos from iTunes".  I click on iTunes, it gives back this message "Cannot connect to iTunes Store".  HOW CAN I CONNECT TO iTUNES?.

    I click on the icon "Videos", it says "no Videos, You can download videos from iTunes".  I click on iTunes, it gives back this message "Cannot connect to iTunes Store".  HOW CAN I CONNECT TO iTUNES THEN?.

    I have little bit not same, I have videos in iTunes already, when I click to download the videos they work but at the end coming finish will say can't download, let me try again but I try many times already, still not work........

  • "error cannot connect to itunes store", what can i do?

    someone sent me an album and when i try to redeem it an error menssage appears: "error, cannot connect to itunes store", i don´t know what to do, can you help me?

    Hello lilygarciadalba,
    Welcome to the Apple Support Communities! It sounds like you are receiving an error message when attempting to connect to the iTunes Store. The following resource may provide a solution:
    Can't connect to the iTunes Store - Apple Support
    http://support.apple.com/en-us/HT201400
    Cheers,
    Matt M.

  • HT1689 I keep getting the error: Cannot connect to ITunes Store. I recently updated the iOS on the ipad3. Have tried heaps of fixes as suggested in various threads. DNS, date and time, reset etc

    I am a fairly new apple user, just got the new ipad, as part of an evaluation program. I recently did an iOS update and now keep getting the error message:cannot connect to iTunes Store... I tried date changing - no good ... The only thing that worked was to change the DNS setting to 0.0.0.0 as described in another thread. This fix for a day and now still getting the same error message and DNS setting changes do nothing. I have tried the reset method several times to no avail. I'm beginning tho think the ipad wasn't a great idea.... Apple need to attend to this. Like many, I have already wasted too much time looking for a fix. I am part of an IT in education group that will soon be recommending a specific hardware and OS. Could result in the loss of thousands of ipad sales for apple ....
    Anyhow... All or any suggestions are welcome :)

    Also, I've just learned that I can connect to download new apps, but cannot update any apps I've downloaded in the past. How might I go about connecting my reset apple ID with its history from before it was reset? I assume that is the biggest issue.

  • Cannot update apps getting error "cannot connect to itunes store." iphone 4

    So for 2 months I have not been able to update any of my apps due to the error code "cannot connect to itunes store.  I can download new apps, buy music, itunes works fine but I cannot update anything.  I have tried resetting, logging in and out of id, turning wifi on and off.  Pretty much everything that a not so technical person can do.  I have read numerous posts about this on going issue that seems a lot of people are having but no solution yet.  Can someone please help me?  Many thanks for any information offered up. 

    Same issue, which I also sent this same question to both the iPhone, and iPad disscussion boards. What the **** is going on? ive done everything nickgilb did, and still the same message... "Cannot connect to iTunes Store."
    I'd love some help people!
    Thanks!

  • When trying to download app keeps saying cannot connect to iTunes

    MY phone keep saying cannot connect to iTunes ??

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  • I can't access itunes store (error: Cannot connect to itunes store) in my ipad 3 after upgrading to iOS6.

    Please help. i upgraded to IOS6 few days ago and after that I cannot access the application store.

    Try this:
    1. Go to Settings>General>Date and Time>Set Automatically>Off
    2. Set the date ahead by a few months
    3. You should then be able to connect to the store

  • I just got my new iPhone 16 days ago and when I try to download an app it always give me a message "Cannot connect to ITunes Store." What can I do to fix this?

    Please if anyone can help me help....

    Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
    Here is how I got it fixed.
    1. Contacted iTunes store support
    2. Followed their instructions and replyed with the following info:
    An order number from one of my purchases
    Last 4 digits of the c.c. Used for the iTunes store acct
    Answer to one of my security questions
    And 2 items from this list.
    Birthdate
    Billing address for Acct
    Phone number on acct
    It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
    To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
    Hope this helps
    Crash

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