HT2731 I can't sign in to the apps or iTunes on my iPad.

I can't update my apps nor sign in. All the iPad will do is search, then pops up to say it can't log in.  Help!  I've checked all my settings but can't figure it out.

Are all other communications working? Can you do a google search on Safari? Can you surf the internet?
If so, try resetting your phone - hold down the Home and Power buttons and continue to hold them until the Silver Apple appears (20-30 seconds). Once the Home screen comes back up, try to sign-on to the iTunes & App Stores again.
What kind of error are you getting when you try to sign in, anyway?
Cheers,
GB

Similar Messages

  • TS1702 How come I can't update and loading the app and iTunes in my iPad?

    Would anyone can help me to resolve that problems? Thanks!

    Julvia, if you forgot your restrictions passcode there is nothing to do but restore from new.  Apple has pretty good security on these iDevices and besides just spending a long time trying to enter codes until you guess correctly there is nothing you can do.  Restoring from new means it will totally reset your device and you will have to reinstall all your Apps.
    While this can be frustrating it is so that someone can't take your device and then access your information.  In the future I would advice using an app like Keeper that you just have to remember one password to access and then it stores all your other passwords for you.
    I would address the first issue of not being able to download apps but since you are having to restore your device to new this may fix the issue.  If you are still having problems after you restore post in here and I'll see what i can do.

  • After updating to ios 8.2 i can't download and update the apps in AppStore on my ipad

    after updating to ios 8.2 i can't download and update the apps in AppStore on my ipad! What happens?

    It may just be a glitch. Try going into the app store signing out, then sign back in and see if it clears up.

  • On my iPad 1, I can't sign in to the U.S iTunes Store

    When I log on to my U.S iTunes account on my iPad 1, it says "You need the latest version of iOS to log on" or something like that. I trued Hong Kong's iTunes Store, and it worked perfectly. Is this a bug or something? Help?

    Are all other communications working? Can you do a google search on Safari? Can you surf the internet?
    If so, try resetting your phone - hold down the Home and Power buttons and continue to hold them until the Silver Apple appears (20-30 seconds). Once the Home screen comes back up, try to sign-on to the iTunes & App Stores again.
    What kind of error are you getting when you try to sign in, anyway?
    Cheers,
    GB

  • I can't sign in to the app store.

    When attempting to sign into the App Store I get 'Unknown Error' with a 'sign in' button at the bottom.  Upon clicking on the 'sign in' button, I get "We are unable to complete your request--There was an error in the App Store. Please try again later. (4)"

    Hiya jeannieh2os,
    The article linked below details a number of steps that can help resolve issues connecting to the iTunes and App Stores.
    Can't connect to the iTunes Store
    https://support.apple.com/en-us/HT201400
    Sincerely,
    Allen

  • I can't sign in into the app store

    I was updating my Laptop with OS Mountain Lion, and no problem. I was trying later to do the same with my iMac and I couldn't sign in the app store, any suggestions?

    Try starting your computer in safe mode (holding down the shift key while restarting) then try to access it.

  • I am unable to sign into the App and iTunes Store.

    Hi
    I recently bought an ipad mini ,  a few months old . Since yesterday I am unable to sign in to the app and iTunes Store. When I clink on a game link I want to install I am asked for my password and then a pop up appears saying I cannot connect to the App Store .
    I have changed my password , checked my settings and also checked my wifi connection .
    I hope someone can help .
    Regards
    Yamini

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-thttp://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes-http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311http://support.apple.com/kb/ht1311
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why is it that I can't sign in on facetime, but I can sign in on app.store? With facetime,I'm getting an error, invalid username and password eventhough I have typed exactly the same when I'm signing in on the app.store. pls.help, thanks

    Why is it that I can't sign in on facetime, but I can sign in on app.store? With facetime,I'm getting an error, invalid username and password eventhough I have typed exactly the same when I'm signing in on the app.store. pls.help, thanks

    1. Make sure software is up to date
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  • HT204400 my apple tv show "apple TV can't sign in to the itunes store until the network time has benn set."

    my apple tv show "apple TV can't sign in to the itunes store until the network time has benn set."... what is the network time ? how i resolve this?

    Ronaldo, I'm also in Brazil... It seems to be a problem with us... I've been searching the internet and many people have the same problem.
    I also have a thread open here... If you find a solution, please answer it here so that we can share.

  • My ipad was restored on my mom's macbook. then i hooked it up to my computer renamed it etc. but i can't sign in to the itunes store it keeps bringing up her email address not mine. how do i switch it to mine.

    my ipad was restored on my mom's macbook. then i hooked it up to my computer renamed it etc. but i can't sign in to the itunes store it keeps bringing up her email address not mine. how do i switch it to mine.

    You can log out of the account on the iPad by tapping on the id in Settings > iTunes & App Store and then tap 'sign out' on the popup - you can then sign in with your account/
    If you synced any of your mum's apps to the iPad from your her computer then they will be tied to her account, so only her account will be able to download updates to her apps

  • I changed my itunes password only and now I can't update any of the apps I downloaded using the old password. I tried signing in with the old password with no luck. Can someone help please?

    I changed my itunes password only and now I can't update any of the apps I downloaded using the old password. I tried signing in with the old password with no luck. Can someone help please?

    Have you signed out of your iTunes account on the device/computer that you are using and signed back in with the updated password ? That should 'refresh' the account on it, and you should be able to use the account's new password to download updates to its apps

  • HT204380 I am currently unable to sign into FaceTime with my apple I'd but I can sign on to the App Store why is that?

    I am currently unable to sign into FaceTime with my apple I'd but I can sign on to the App Store why is that?

    Troubleshooting FaceTime
    iOS   http://support.apple.com/kb/TS3367

  • I can't Sign in to the iTunes and App Store since I update to iOS 7

    I can't Sign in to the iTunes and App Store since i update to iOS 7 with my iphone 4s. I try in settings iTunes & App Store with my Apple ID and Password and still can't Sing In

    Same issue. Since last update (a few days ago), acces to itunes account failed very often.
    - Music iTunes Match doesn't work anymore because it cannot log.
    - Renting video often failed because it cannot "verify authorization".
    I tried already several restart, reinitialize, restore... all without improvement.
    PS: of course my apple account is working fine with other devices. This issue concerns only Apple TV.

  • I bought a MacBook Pro I can not sign up for the updates, because I do not have credit card. Only own debit card, but the system does not accept. What can I do?

    I bought a MacBook Pro I can not sign up for the updates, because I do not have credit card. Only own debit card, but the system does not accept. What can I do?

    You do not need to "sign up" for downloading updates. Just run Software Update and let it access them directly thru the App Store.

  • TS3297 apple TV can't sign in to the iTunes Store until the network time has been set

    Having trouble signing into iTunes Store from my apple TV unit... I get the message: Apple TV can't sign in to the iTunes Store until the network time has been set.

    Ronaldo, I'm also in Brazil... It seems to be a problem with us... I've been searching the internet and many people have the same problem.
    I also have a thread open here... If you find a solution, please answer it here so that we can share.

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