HT2731 I ordered a movie and can't play it on my ipad and would like a refund

How can I get my money back from the apple store since I can't play my movie that I paid for

If there is a problem with the film then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purcahses, Billing & Redemption.

Similar Messages

I've made a very short movie and would like it to play over and over on my iTouch 4 until I'm done but there is no loop or repeat option Is there any way to do this?

I've made a very short movie and would like it to play over and over on my iTouch 4 until I'm done but there is no loop or repeat option Is there any way to do this?

Maybe here:
http://scottlinkblog.wordpress.com/2010/03/23/looping-video-on-an-ipodiphone/
Try Googling for more solutions.

I bought the wrong app and would like a refund.

I just bought the wrong app and would like a refund on it.

All sales are considered as final. You could write and ask for consideration.
Refunds from the App Store or iTunes - Apple Club

I pre-ordered a movie but can not find it on my ipad 2. The money was deducted from my tunes account, but I don't even see a movie under my "purchases".

I pre-ordered a movie for my ipad2 and the money was deducted from my iTunes account. I can't find the movie. It does not show under "purchases" nor
the video app.

How to move rented itunes movie from Imac to Ipad? - https://discussions.apple.com/message/17113392
iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod - http://support.apple.com/kb/TS1497 - incompatible format for devices.

I am working in photshop elements 13 organizer, album view, and would like to resequence (rearrange) the photos shown in the album but am unable to do so. My understanding is that you can click on the phots that you want to move and drag it to a new loca

I am working in photshop elements 13 organizer, album view, and would like to resequence (rearrange) the photos shown in the album but am unable to do so. My understanding is that you can click on the phots that you want to move and drag it to a new location within the same album. After i select the photo that I want to move and click on the photo, I get a cirlcle with a diagonal throught it and am unable to drag the photo to its new location. What am I doing wrong? I know this should be a simple thing to do. Thanks

Jimmy RG
In the Elements Organizer 13
The key to all this is to click on/select/highlight the Album that you have created in Local Albums.
Then make sure that the Sort By: (in the row below the highlighted "Media" header is set for Album Order.
You should see a number at the top left of each of thumbnails.
Then, click on the thumbnail that you want to move, hold down the click, and drag the thumbnail to the wanted new location
in the line up of thumbnails.
Often I had to press down hard on the drag.
Please let us know if that worked for you.
Also, in Edit Menu/Preferences/Keyword Tags and Albums/Enable Manual Sorting Options, I set all for manual.
ATR

I have a licensed copy of Adobe Acrobat X Pro for Windows. I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS? Can anyone assist me with this conversion? Best, James.

I have a licensed copy of Adobe Acrobat X Pro for Windows. I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS? Can anyone assist me with this conversion?
Best,
James.

you cannot use your pc license to install on a mac. you would need a separate license (and serial number) for that.
adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party.

I just purchased a ipad 2 and have not sync it yet. I have an old pc and would like to move the itunes library account to a newer pc that I have. Can I move the library to the ipad and sync ipods to the ipad and/or move the library to the new pc?

I just purchased a ipad 2 and have not sync it yet. I have an old pc and would like to move the itunes library account to a newer pc that I have. Can I move the library to the ipad and sync ipods to the ipad and/or move the library to the new pc?

Perhaps this web page will help: http://support.apple.com/kb/ht1229
But I must point out that leaving the iPhoto Library on the external is worth considering. Your internal drive would be better off without having to carry the photos.
When you booted with the external connected and you were asked for the library, did you try navigating to the Library in on the external drive?

I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?

I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?

Unfortunately, adobe doesn't have photoshop elements 6 available for download, as far as i know, so your best bet is to either get an usb dvd drive or use an computer with a dvd drive and copy the contents of the pse 6 dvd to somethiing like
a flash drive and then copy the contents from that drive to your new computer.
Do you still have your older mac and it has a dvd drive?
You can share files between the two using airdrop or an ethernet cable.
http://support.apple.com/en-is/HT203106
http://support.apple.com/kb/PH18722
http://support.apple.com/kb/PH14409

I am in switzerland and would like to download movies to my iPad but all the movies available seem to be in German? How can i download movies in english?

I am in switzerland and would like to download movies to my ipad but all the available movies seem to be in german? How can i find the selection of the movies in english?

No, you need to be in the UK with a UK billing address on your account to use the UK store
You can try requesting that the English language versions be added to your country's store (you've checked to see if the film's description page says if it has alternative languages on it ?), but unless the film studio/rights-holder agrees to it then Apple won't be able to sell them there : http://www.apple.com/feedback/itunes.html

HT4743 Have purchased a movie on apple TV and would like to have the movie available to my ipod and computer but am unable to see it in my ipod/computer library. Movies bought from itunes via the computer can be played on both apple TV and the ipod.

Have bought a movie via apple TV and would like to have it available on my computer and ipod but it doesn't appear in the library on either. If I purchase a move from itunes via the computer it's available on both my ipod and apple TV. Can anyone help?

Simply download the content on the computer from the purchase history.
Downloading past purchases from iTunes.

I'm going on vacation and would like to have some movies rented for the flight. I won't have wifi so can i download rented movies?

I'm going on vacation and would like to have some movies rented for the flight. I won't have wifi so can i download rented movies?

Prior to going you can rent and download them on your iPad via its iTunes store app, or rent and download them on your computer's iTunes and connect and your iPad and move them to it - they will go in the iPad's Videos app.
Some people have posted that they need to start playing rentals whilst they still have internet connection, so you may want to watch a few seconds prior to going offline - you have 24 hours if you are in the US, 48 hours elsewhere, after starting to watch a rental before it expires.

I made a photo book in iPhoto and would like to transfer the book to my iPhoto on other macs and iPad. How is this done and can it be synced between devices like photo stream.

I made a photo book in iPhoto and would like to transfer the book to my iPhoto on other macs and iPad. How is this done and can it be synced between devices like photo stream?

You can create a Quicktime movie slideshow of the book's pages and share that. Here's how to get your book into an iPhoto slideshow and then export as a Quicktime video:
1 - While viewing the book type Command+P to start the print process.
2 - click on the PDF button and select "Save PDF to iPhoto".
Note: If you don't have any of those options go to Toad's Cellar and download these two files:
Save PDF to iPhoto 200 DPI.workflow.zip
Save PDF to iPhoto 200 DPI.workflow.zip
Unzip the files and place in the HD/Library/PDF Services folder and reboot.
3 - select either of the files above (300 dip is used for photos to be included in a book that will be ordered).
4 - in the window that comes up enter an album name or select an existing album and hit the Continue button.
That will create a 200 or 300 dpi jpeg file of the item being printed and import it into iPhoto. Immediately select all of the photos in the new album and sequentially renumber them as "Page " using the Batch Change ➙ Title to Text with the option to add a sequential number to each title. This is to let you put the pages back in the correct order in the event they get sorted incorrectly.
Now you can proceed as follows: create the slideshow in iPhoto and export it out of iPhoto as a QT movie file via the Export button in the lower toolbar. Select Size = Medium or Large (480p with iPhoto 9),
Happy New Year

HT201272 I have purchased 17 books from iTunes in the past 6 years and I can't locate them in my purchased items. They show up in my purchase history but I lost one of the books and would like to download it again. Help!!!!

In the past 6 years I have purchased many books from iTunes. I lost one of them and would like to download it again, however it is not showing up in my purchased screen. All of my music, movies, and shows are showing but none of my books. They do show up in my purchase history, how can I get them back? Help!

Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded.

TS3510 I have 3 different apple devices using the same Apple ID and would like to use FaceTime to call from one device to the other. Do I need a different Apple ID for one of the devices in order to do that?

I have 3 different apple devices (iPod Touch, iPad and MacBook Pro) using the same Apple ID and would like to use FaceTime to call from one device to the other. Do I need a different Apple ID for one of the devices in order to do that?

I found this on a related question in the Community:
Yes you can do it. I do it with 4 different devices all using the same Apple ID.
You need to associate different email addresses for each device in order to use those email addresses as the "contact at" email address. The reason the calls are dropping on you now is that what you are trying to do is like calling yourself on your own phone.
You can also create new iCloud accounts on each device simply to use for FaceTime, but I'm guessing that the users of the other two devices have their own email addresses which will make this work for you quite easily.
Take a look at this for more information.
The seems to go against what Gail said and the issue you raised about buying dup apps was my first concern. If this other post is correct, how to I set a different "contact at" in the iPod Touch?
Goose

I have 2 different libraries and would like to switch one with the other. Can I simply authorize the one I want to switch to the same user and Password that refers to the one I want to get to.

I have 2 Itunes libraries on 2 different computers and would like to switch one to become the other in order to have one complete library on both computers. Can I simply deauthorize and reauthorize the computer i want changed with the other library.

hi melansonp, these 2 emails accounts are from one webmail or from 2 differents ?

HT2731 I ordered a movie and can't play it on my ipad and would like a refund

Similar Messages

Maybe you are looking for