HT2731 I received a 50 dollar iTunes gift gard . I have down loaded apps before with no problem but O never had to answer any security questions.
I want to buy something and you won't let me. Are you people crazy
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you log into your account on http://appleid.apple.com and select the Password And Security section are you able to set them ?
If not, then from http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
Similar Messages
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I received a $25 dollar iTunes gift card from a friend of mine as a gift. She had used some of the card before she gave me which
did not bother me. However, I cannot transfer the funds from the card to my iTunes account. Is it possible that I cannot use this card,
or is there a way I still can use the funds on the card.
Thank You,
GeoWhen an iTunes card is redeemed, the entire value of the card is placed on the iTunes account. It is a one time use thing. So, there is not a remaining balance on the card.
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I have no "Rescue email" contact in order to reset my security questions!! I've been trying now for 4 days to contact Apple/Itunes but I only get sent answers from a support team that say they cannot help me with my problem!!
The thing is that I can't ever remember answering any security questions and without a rescue email, I'm unable to reset them or even set them for the first time!!
I can't believe that no-one from Apple/Itunes can help me with this simple problem but unfortunately that is the case - Incredible, isn't it!!!
Would anyone know how I could solve this problem online??? Because each time I sign into Itunes, the same security questions reappear and reappear and reappear. In fact I've got to the point where I feel like uninstalling Itunes and downloading an alternative.
Many thanksYou need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154) -
I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.
If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device. -
I haven't purchased anything from iTunes in awhile, but when I tried to purchase a song today, iTunes asked me for answers to security questions. I don't remember selecting or answering any security questions. Can I and how do I reset my security questions?
Contact Apple over the phone and ask to speak with Account Security. http://support.apple.com/kb/he57
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In the security questions area it is supposed to say below CANT REMEMBER ANSWERS? and has a blue link to email you. I DONT have that option,
Please help, thanksIt is likely asking because it is a new/different device.
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
SAYS I HAVE TO POST SOMTHING....ITUNES IS A REALLY ****** UP PICE OF ****.....NO SURPORT OF ANY KIND,,,,,,
after reformatting and reloading tunes
When you reformat a drive, if you haven't created a backup as Apple suggests here:
iTunes: Back up your iTunes library by copying to an external hard drive then you will have to re purchase your iTunes media unless you are a resident of the U.S, have iTunes 10.3 or later installed, you can re download iTunes purchases for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
cant access music sored in my icloud when using my lap top. any ideas?
iTunes imposes a 90 day wait period before a device can be associated with a different ID. If iTunes support only removed all devices associated with your ID, this does not override the 90-day wait period. From http://support.apple.com/kb/HT4627:
"Removing a device from your Apple ID does not override the 90 day timer. The timer must complete 90 days from the day the device was associated before it can be associated to another Apple ID."
Unless iTune support can override the wait period for you, you have no choice but to wait if you want to download it from iCloud. If your purchases music is on any of your iOS deivces, you can transfer it to the iTunes library on your computer by authorizing your computer for the Apple ID(s) used to purchase the music (in iTunes, Store>Authorize This Computer), then connecting your device to your computer, opening iTunes, and going to File>Devices>Transfer Purchases. -
I was about download music when it then asked me for my security questions. The problem for me is that I've never answered these questions ever in my hole apple experience and even if I did, I've 100% completely forgot about them. I then decided to email a link to deactivate my questions however this email from Apple had never come, I'm know left unable to download music, apps, and books.
You need to manage your Apple ID and change your security question there.
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Okay, so today I got a 15 dollar iTunes gift card. I used it on iTunes and it only put me up to $4.96. I had a prepaid credit card on my account at the time that iTunes was thinking the security code was invalid, that is why I got the iTunes card. What do I do in order to get the ten bucks back? I checked my recent purchases and it says I have not purchased anything in 3 days. I have contacted Apple Support and I will post what they say. Untill then, does anyone have any idea what I can do to get my money back? I retried entering my gift card but it is, as it should be, already been used.
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96048) -
Please tell me if I can get a 25 dollar iTunes gift card
See:
http://www.macrumors.com/2014/02/28/apple-tv-25-gift-card/
and
Terms and Conditions [PDF] -
Receive a $50.00 iTune Gift Card their is a digit half printed can't make it out and one more number is missing, think their should be16 digits am i not correct.
What can i do.You have posted this in a discussion forum dedicated to iTunes Match. What I would recommend you do though, is to call Apple customer support, e-mail them, or if you are near an Apple store, take the card in to them so you can show them what you have.
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I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.
Generaly, if you have an iTunes card and a valid credit card, you have the option of charging your purchases to eiher one or the other? By default, it goes to your iTunes card, but you can override that.
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on my ipod, how can i unredeem an itunes gift card because i had to do these security questions i forgot the answers to. I NEED HELP!!!!!!!!
Maybe:
How to manage unused iTunes Gift Card and Gift Certificate balances
Have you tried this to try to reset the security questions.
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities
Contact iTunes by:
Contact iTunes -
i dont have a credit card and i just putted an itunes gift card ,i have 10$ now but i cant use it without credit card HELP !
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
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